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Moving reviews in Shaker Heights

  • A
    Moving from my home to an apartment was difficult at best but Clint, owner of Impact Moving, provided me with packing tips and suggestions to make the move easier. The day of the move Clint and a helper came right on time, efficiently packed the truck and unpacked. Both gentlemen were kind, courteous, and very professional. The cost of the move was very reasonable. I highly recommend Impact Moving.
    - Ellen W.
  • A
    The team from Corrigan was extremely professional. They were polite, respectful of our antiques, and followed our placement instructions perfectly. We found their services to be everything we could have wanted. Moving across the country to a new city could have been traumatic. The team at Corrigan made it as painless as it could possibly be. Theinside team, led by Juan, was superb. They were friendly, efficient, fast and very knowledgeable about how to move fragile pieces. We will use them again when we need anything moved.
    - Candace L.
  • A
    My move couldn't have gone any better. My first interaction was with Grace, who was incredibly helpful and kind and guided me through the process. After speaking with her (as well as email communication) I felt confident I was in good hands. Dan and Snoop were the actual movers. They too were kind, courteous and professional and seemed more like friends than the hard and meticulous workers they obviously were. The move went without even a blip of a problem. They knew what to do and how to do it safely and properly. I hope I don't move again soon, but if I do I know who I would call.
    - ERIC R.
  • A
    D&D were great from coming out to give an estimate to leaving on the moving day. They charge by the man hour but on the moving day, they added a man for no additional cost. The estimate was on-target (actually we paid $100 less). They were careful with our goods. Very responsive to where we wanted items placed in the new house. They were super concerned that they lost 1 "nut" for a bolt on a futon. The movers were friendly and professional. I hope not to move again for a long time but I would definitely use them again.
    - Russ W.
  • D
    At first I thought this was going to be a great experience throughout as it was the last time I used this pro service. I was wrong! Yes, the movers arrived on time. But, The company stated that the 5% off coupon from Angie's List was only valid if the time went over the two hours paid for upfront. Nowhere on the coupon does it specify these terms. There's more, at the end of my move; that was 2 hours and 18 minutes. I was told that I owed $93.00 dollars extra. This is a scam!!! When I booked the reservation I paid $105 upfront and was told that this was for the travel time, the truck, and the cost of supplies. Firstly, there was no supplies that the movers needed to use because we boxed, taped, and bubble wrapped everything ourselves. The movers severely scratched up the edges and front surface of the oak table. Even with it being wrapped in bubble wrap because they slid it in the truck without a mat underneath. There's more, I paid the movers for 2 hours upfront. The movers took 17 minutes to go over paperwork which they included into the time of the 2-hours paid for labor. At the end of the move, I was told that they did not clock out the travel time to and from the locations. They included it in the 2 hours of labor. This is not what I was told initially and therefore Move4Less has left me very frustrated in an unwarranted manner. My recommendation is that they clearly explain everything in detail prior to the move. I feel as though they attempted to get extra money out of me after I had already paid $342.00 for 2-hours of time. There's more, when I refused to pay the extra money I was threatened with police involvement and spoken to with the use of profanity. To add more fuel to the fire, the company attempted an unauthorized charge to my credit card. This fraudulent activity alerted my credit card company and caused my card to be blocked. Very unprofessional. Highly dissatisfied!
    - Tunisia Nacita T.
  • D
    1. Volume misquoted and 1/3 of household item split into another load. Movers could not unpack and put furniture back together because major components were in the second load. 2. Car pick up very very late, (3-4 days) and delivery was error filled. Hook in the transport truck dropped on vehicle requiring $7000 worth of repair. 3. Second load was “unable to be located” but was finally delivered 3 weeks later.
    - Michael T.
  • A
    They were very responsible. They showed up on time and handled our furniture with care. They also packed items and did an excellent job. The pricing was very competitive. I would use them again and recommend their service.
    - Meg G.
  • F
    I live in FLA. Moving my family things after death of mother. This company, Unique Van Lines, may be provided as a 3RD PARTY in a move (you won't know until several days before). Awful from beginning to end. And, it's not over yet from my position. THESE FOLKS HAVE ALL KINDS OF COMPLAINTS THROUGH THE BBB. LEAVE YOUR DEPOSIT AND RUN AS FAST AS POSSIBLE TO A DIFFERENT PROVIDER. When they didn't arrive during the first or 2nd window of time (total: 9 hours without showing or calling) day one of scheduled move, I could have found another company to move me that day, and wish I had. 1. Be sure you have a BINDING estimate with the original organizer of the move or the charges may go up several times for all kinds of reasons, which I thought ludicrous. I had everything ready to go and packed BUT furniture and things I could not box. They arrived and immediately wanted to charge more for everything from packing supplies to cubic feet to weight. 2.Know that you can't be assured of the Pick up date. They ignored the 2 dates originally scheduled~condo lease ending~ I waited 7 hours day one in a vacant home for their arrival. NO call (I called them when they didn't show), and they didn't show until 3pm the next day. Weren't reachable by phone during the 2nd 7am-10am window of pick-up. They were more than 1 full date later arriving to move. LIED AND SAID TRUCK BROKE. Seriously? That's as good as dog eating homework... 3. They are non-responsive via phone and so is their 3rd party arranger (before and after 9-5) who I contracted the move through originally. 4.Valuable antiques and family heirlooms are destroyed. Save yours and hire someone else. 5. Regardless of their lies and untrue statements, the furniture and boxes ALL go to storage IMMEDIATELY (mine were to come straight south without storing but were clearly exiting a DIFFERENT TRUCK 1 week later). After seeing lampshades that broke (in boxes marked "fragile"everywhere), the LACK of care packing and moving was astonishing. They placed furniture in boxes WITH breakable items?! 6. They make you pay cash when they arrive with belongings, BEFORE seeing all the damage (IE: stuff isn't unloaded until they are paid). Thousands of dollars worth of damage here seen AFTER unloaded. If this review and others here didn't convince you~go look at BBB's reports.This company also changed locations a year ago (different miami address) and claim to be a different company. They are the same.
    - Kimberly C.
  • A
    Wonderful. Team was professional, knowledgeable, funny and kind - and worked together better than any kind of team I have ever seen. I hope not to move for 30 or more years, but if I need to sooner I wouldn't even get estimates from anyone else. Prior to the move, a team member met me at storage and gave me a reliable expert. The price came in hundreds lower - the price they give is kind of a worse case scenario. They under promise and over deliver. No disappointments. Moving is expensive no matter how you do it.
    - Marie H.
  • D
    Some items were placed in my car and we proceeded. This move ended at 10:30pm. Once they arrived someone should have called their supervisor and requested more help. If my brothers hadn't stepped in, we would probably still be moving.
    - Alfreda M.
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Moving Companies in Shaker Heights

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