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Find Top-Rated Shaker Heights Health Care Facilities

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Health Care Facility reviews in Shaker Heights

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  • Dorothy patiently and efficiently walked me through the complicated process of getting health insurance as an individual, outside of the standard enrollment period. I am confident that I can reach out to her if I need more help. I am very glad that I found her.
    - Jeanne G.
  • The emergency room was a terrible, brutal experience. The staff left my daughter with her aunt, who was having strokes. My daughter was left alone in the room and had to hold down her aunt and scream for someone to help. The hospital stay, however, was average and the staff much better.
    - caroline h.
  • They are good. I'd recommend them. They have different locations around Cleveland, the one I go to is in Willoughby, Ohio. The premium honestly is about $398 or so. In terms of their billing, they sort of lag behind on like the accounts being updated late. Beside that, it is fine.
    - Adrian L.
  • The pharmacists at Prijatel's (soon to be St. Clair Drug) are very professional and personable. They do an amazing service to the low income community in which they are located by offering nearly at-cost prices on medications for people who do not have prescription drug insurance coverage. Because their overhead is low, they can manage to offer good prices. While the pharmacy/store is located in a low income neighborhood, I feel very safe driving there and shopping there.
    - Rex B.
  • The pharmacists at Prijatel's (soon to be St. Clair Drug) are very professional and personable. They do an amazing service to the low-income community in which they are located by offering nearly at-cost prices on medications for people who do not have prescription drug insurance coverage. Because their overhead is low, they can afford to offer good prices. While the pharmacy/store is located in a low-income neighborhood, I feel very safe driving there and shopping there.
    - Rex B.
  • The first time I went here, it was pretty terrible. The waiting room was dirty, the chairs were broken, and the reception staff were incredibly  unpleasant and rude. Once I was finally seen by someone (after a wait of over an hour and a half) the practitioner I saw was fine. The exam table was old and rickety, it was poorly lit. It felt more like an old motel than a modern hospital building. I had some bloodwork done and got a prescription and went on with my life. I decided I wouldn't go back if I could avoid it because the staff were so unpleasant.
    I went again yesterday because it was close to my work and it was just as bad as ever. The waiting room floor needed to be swept, some chairs were broken, and the receptionist acted like my presence there was a personal insult to her. I needed help sorting my insurance out and her response was to roll her eyes at me, sigh very loudly, and then tell me there was nothing she could do. I was running a high fever, swaying on my feet, and ill enough that other people had asked if I was ok, but when I became too flustered and confused to manage the process of producing my insurance card and said I'd have to go somewhere else and find someone who could help me get in touch with them, she just shrugged without looking up from the computer and said "ok."
    I bailed and went to the Cleveland Clinic's similar location in Beachwood. Ten minutes away from this one and a WORLD of difference. Clean, well-lit, and friendly. I would never go back to UH Chagrin Highlands Urgent Care if I had any other option, ever.
    - Bethany J.
  • They are a medical miracle. The most important thing about them is that they have maintained the medical excellence for Kaiser. They have worked hard to make it more customer friendly. 98% of the Kaiser Physician have stayed.  I have received extraordinary care from skillful physicians. I am a big supporter of them. The internist and cardiologist I see are just phenomenal.
    - Judith Ryder F.
  • I liked everything about them. I could make the appointment online and look at the physician's background and research specialties. I could set my time for the appointment. They sent me email and text notifications to remind me. They sent me a mail alert at home with driving directions and parking directions. They were very very thorough and very communicative. I liked all the people there. They answered my questions and assisted me into the examination room. They were very accommodating. They had great bedside manners. I just have not gotten my bill yet. I would definitely use them again.
    - Rose B.
  • yCharlie Crowe was specialist. Listened well to me and my symptoms and desires. Explained everything clearly.and patiently.
    Tested my hearing, helped me select the hearing aid, provided a test version for me to try in the store. Ordered the instrument and a week later when it arrived adjusted it to my reqruiements. Helped me understand what I needed to do to embrace them and learn to use them.
    Next visit adjusted the instruments. There is a gradual adjustment up to the point where they are optimal.
    So far I am very pleased. Hearing aids are not inexpensive, but the price here was as reasonable as I have heard of for custom instruments.

    - Gretchen R.
  • This is the primary insurance provider that we use for our family, which includes three small kids (ages 1 through 7). It is a PPO that is bundled with a HSA (health savings account). I have noticed that there are a few types of tests that were covered under our old provider (ANTHEM Blue Cross Blue Shield) that are not covered under the PPO, but they are minor. Almost everything is covered. 
    Our plan is a high-deductible, low-premium plan, which suits us fine as we use the doctor quite frequently. After running the numbers this came our on top, especially since my employer kicks in an extra $1,000/year to our HSA for using this plan.
    Using the plan we can use pretty much any doctor. I've never had this insurance rejected by anyone that was a licensed practitioner proving a valid medical benefit.
    - ADAM C.
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Health Care Facilities in Shaker Heights

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