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Counseling & Mental Health reviews in Shaker Heights

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  • I used the services of A Mindful Approach twice in the past two weeks for navigating personal conflict and distance healing work. I find Dr. Saltzberg to be a skilled practitioner in cognitive behavioral methods of stress reduction as well as Reiki distance healing and would use her services again. While I understood her client base to be children and teens, she explained to me her ability to treat adults as a Mindfulness Practitioner. As a Physician, I am delighted to know such services are available to youngsters. Pre-teens and teens today are experiencing a tremendous amount of stress in their lives. They need clear, calm minds to navigate the pressure and to my knowledge, have very few resources to turn to.
    - JUDITH W.
  • Couldn't recommend them more highly. Smooth transaction, on time, friendly, courteous, CLEAN. These guys are great. We have used them on two properties. Just highly professional. This is an employee-owned company
    - JEFFREY M.
  • Cleveland Clinic is the worst place to try to get mental health services! You have to go through a nurse "triage" to get to a doctor.  The "triage" people are supposed to call you back within 3 days.   I have tried this twice and they have never called me back.  I have to keep calling back, myself.  THEY pick out the doctor for you, depending on where you live or work.  They have told me twice for 2 different doctors I requested that the doctor is not taking new patients but then when I call the doctor's office, they say they ARE taking new patients and that they have no idea why the "triage" unit does that.  I actually had to call the hospital obbudsman to complain about this.  They admit that it's a mess and they have not figured out how to fix it.  I will never try to get an appointment with them again.
    - R M.
  • I've been using Dr. Kriegler's services for 20 years, and it's been a great experience.  She has a friendly bedside manner, she's very competent and stays up to date on the latest information, and she never rushes our meetings.
    - Toby S.
  • The only thing that kept this review from being a straight "F" was the fact that the third doctor helped my son.  Everything else that could go wrong did.  I told them what type of doctor the insurance would cover but on two seperate occasions they sent us to a doctor that was not covered.  Those two were also totally ineffective.  We asked to be sent to the Beachwood office but every time we were sent to WIlloughby.  The place was dreary and depressing.  The billing has been a nightmare.  We have been billed multiple times for the same visit.  We received a bill just last week for a visit in March that we had never seen before.  The place is a complete mess.
    - Rich K.
  • I have been dealing with grief about the death of my mother in April 2011, as well as relationship issues. As always, Dr. Wetzig is warm, supportive and incredibly attentive and perceptive. She always helps me see things more clearly and often provides tidbits of wisdom or helpful tools that are life-long gifts. She's been my therapist for many years...wonderful therapist!
    - Lance C.
  • He is very thorough in his evaluations. He does objective physiological testing. He uses objective criteria in the evaluations of my employees. He has obviously been very well trained. He does this for me several times throughout the year. The overall experience is excellent. I will continue to use his services.
    - Eduardo R.
  • I see Brooke every couple of months or so for the last several years. I absolutely think she is terrific. She is very easy to talk to even though it took me a little while to get comfortable with her. I absolutely understand what it's like to be extremely depressed and low, but if you let her, Brooke can and will help you out of your situation.
    - Sue and Jay G.
  • He has tremendous bedside manner, he is really understanding and helpful psychologist. He is a caring individual. He is has been there for me for many years and sometimes I feel that my life is counted on him.
    - Peggy F.
  • A 30 minute wait for the scheduled appointments was typical.

    Most frustrating were the numerous billing issues.  The billing office could not get insurance billing correct for one daughter.  They repeatedly submitted claims to the wrong insurance (even though I provided the updated/correct insurance information).  As I thought we were investigating why insurance was not covering one daughter's appointments, I paid out of pocket for her continued care.  Once I recognized the incorrect insurance information, I requested they resubmit all unpaid appointments.  Unfortunately, I learned their billing department did not resubmit when I started getting calls from collections.  This is an ongoing dispute in 2012 and despite my pleas, Psychological & Behavioral Consultants will not help.
    - Patricia W.
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Counseling Services in Shaker Heights

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