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Recent Bathtub Refinishing Reviews in Saint Louisville

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    Columbus Bath Design
    The entire team at Columbus Bath Design did an outstanding job. The quote was quick and much more reasonable than others we compared. They arrived on time, left on time, and completed the job on time. Michelle’s staff have all been working for her for 10+ years which is the type of company you want to trust in your home. The team was neat, clean and very trustworthy.
    - Matthew B.
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    Ohio Resurfacing LLC
    We received a proposal from a national resurfacing firm which our remodeler recommended and were not pleased with their quote, especially its cost and timeframe. We found Ohio Resurfacing on Angie's List and, based on their perfect customer reviews, contacted co-owner Brandon Johnson who provided a quote within a few hours based on the photos we had sent him. His price was almost half the cost of the other firm and we quickly accepted it. He also was able to schedule the work just four days later. Today Brandon and his partner, Eric Cassady arrived early and completed the work in less than four hours. Both the tub and shower pan look like new, with quality workmanship and spotless clean-up. We are extremely pleased that we found an exceptional locally owned company whose owners are the professionals who actually also do the work. We strongly recommend this company, so be sure you contact them before committing to a contract from another re-surfacing firm. We are certain you will be glad that you did!
    - James W.
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    Bath Fitter - Columbus
    It was a wonderful experience. Kind, respectful, prompt and professional. They did everything from to installed drywall to the plumbing. They also came back to fix the issue that I had. They're very pricey, but they did a wonderful job. Will used them again.
    - TRINA P.
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    Ohio Resurfacing LLC
    It was wonderful. They were professional, friendly, and got the job done quickly. I’m so happy with how great the bathtub looks.
    - Barb R.
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    Trent M Craig Contractor
    Trent is highly recommended! He remodeled my condo including, kitchen, baths, woodworking, painting and tile. He is very easy to work with, paying close attention to every detail. He is meticulous, prompt, reliable and kind. He turned my condo into a beautiful home! I have had many wonderful comments about a job well done!
    - Dineen P.
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    Improveit! Home Remodeling
    1 review just now Critical: Responsiveness, Value We had improve it come out to do a bathroom. The first sales guy showed us a sample of a white subway tile with black grout that we liked however the price was much more then we had wanted to spend on the project so we decided not to go ahead with it. The following day another guy called from their company and said they needed to meet a sales quota to keep their own prices down so they were willing to take a good bit of money off if we agreed to it that day( they sell you **** ** the fact that you need to agree to it today or the price goes up drastically). It was still more then we wanted to spend but we wanted the bathroom done and ended up signing the agreement. When the installer came out and did the bathroom the guy did a great job on everything however we ended up getting plain white subway tile with no black grout which is what we wanted and were willing to pay for. With out the black grout the bathroom no longer looks like a show piece and instead looks like a plain white “plastic” wall. The work was done well however we never would have agreed to have the shower done for the price we paid had we known we were not getting the look that we wanted. As soon as I got home from work to sign the paperwork saying the job was done I noticed the error with the grout. The installer is a 3rd party so obviously they had no control over that. When I called improve it to mention the issue they said they would send the info over to the head sales person. We never received a call. I made multiple calls to their company and each time I was told they would send it to the person in charge but never received anything back. A few times they sent me to the persons phone which never was answered and again none of the messages left were returned. Recently we started getting several calls from them asking how the job was and if we would be interested in having them do any more work, to which I replied the last work was not done as expected so there’s no way we’d ever consider using them again. They sent a person out to check it out, the same guy who inspected the area in the first place. He saw the work that was done was done correctly, but noted that it wasn’t the black grout and understood why we would not be happy with that. Again they said they would send it to the higher ups and someone would get back about possible solutions to correct the issue. It’s been almost 4 months now and no one will call us back. So now I’m reduced to letting others know our experience. If you want a nice bathroom from almost 10k that doesn’t look the way you want it to go with these guys, however if you want what you paid for and don’t want to get a high pressure sales person to come into your house and sell you on stuff I’d go another route. The main reason I didn’t do it myself was I worried their could be mold or other issues to deal with under the old shower, which the salesmen said was very possible and not something we’d want to deal with. After the guy who came out to inspect it checked it out I mentioned that being the main reason we were willing to pay over double what a diy job would have been he said all the shower walls like ours have a lip that goes up so it’s very unlikely we would have any water damage/mold underneath. When the contractor did the replacement it didn’t have any issues and would have been easy to do myself. I don’t think I’ve ever had such bad customer service from a company. These guys sell you on something but don’t even make the product being installed( there’s a company in Chicago that makes the acrylic, they just sell it, then another company installs it for them.) All they do is tell you that you “have to have this bathroom fixed and now” and then collect the cash. Better off buying your own product so you can see exactly what your getting before it’s installed then hire someone else to install it. Save yourself the 5k and go with someone you can trust. Also they sell you on the fact they are backed by good house keeping and said our warranty would transfer to a new owner, it doesn’t!
    - Gregory T.
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    MB Link Refinishing
    They did a great job. The tub and tile look brand new, very pleased with the outcome. They were easy to communicate with, Lisa (from the office),was very helpful and always returned my calls. Their tech was professional and very easy to work with and did a great job. He answered all of my questions and offered advice on how to care for the tub and tile. I definitely recommend MB Link.
    - Cheryl M.
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    Improveit! Home Remodeling
    The installer was very professional, clean up after work was done everyday. The staff very helpful and cordial.
    - Nancy G.
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    Improveit! Home Remodeling
    It all went as expected, which was excellent. The guys doing the work were professional and respectful of our home, being very careful with walking in/out and making sure they didn't leave any mess anywhere. They really come through in standing by their work and product. Because of a strange defect in the original tub we had, they had trouble getting a good seal on the drain. They replaced the tub lining once then had to come back and ended up replacing everything, including the tub. This was all done with us (the customer) in mind. The guys that did the final replacement did it all in under a day and it's been perfect since. Even when it comes to mundane issues like caulking, they are there to help and even offer free silicon caulk so it is done right.
    - James V.
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    Ohio Resurfacing LLC
    Absolutely flawless. Prompt, professional, friendly. They were in and out in an hour and a half. The bathtub looks better than it did new!
    - Diana M.
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Bathtub Refinishers in Saint Louisville

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