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Dentistry reviews in Saint Clairsville

  • F
    Kramer, Dr. John N
    I think this place should be ashamed of themselves for discriminating against people who don't have the insurance they accept. They could have told me no in a nice way. But instead, I was treated badly and hung up on.
    - S S.
  • A
    Horan, Dr. Jason B.
    good dentist he tells it like it is if you need dental work or not he doesn't take a lot of x-rays which most dentist do now day's,my husband and i both go to him and i have told other people about him.
    - emilie n.
  • A
    Horan, Dr. Jason B.
    The staff and dentist were both courteous.  I had a cleaning and checkup that day.  I have been a patient for several years now. The doctor has also done a filling and a cap for me.  All of my expierences have been good.  I have never had a billing problem and they get you scheduled for another appointment in a timely manner.  Once while getting a filling I wasnt numb all the way and the doctor stopped to numb me more.  All in all I am very please with this office and plan to keep the doctor as my dentist for years to come.
    - Jess A.
  • A
    Tamella Border DDS
    She is really down to earth and listens to what my issues are. It is a friendly office. I have been to many dentists' office where I just didn't feel comfortable when I walked in. I haven't gotten a bill, but I don't oversee any problems.
    - Susan D.
  • F
    Horan, Dr. Jason B.
     I went to Dr Horan several times for cleaning and crown. He cancelled 2 of my appointments and 3 of my wifes appointments. The last time they cancelled my wife's appointment, they didnt even call, she found out from a sign on the door when she got there. The last time i went there they wanted to give me yet another x-ray. They had already taken 3 x-rays in last 4 months. I told him i wasnt comfortable with another x-ray. He said he couldnt  know what the correct course of action was without it. So i agreed. The assistant didnt know how to take the x-ray properly, so i was exposed to 3 more doses of radiation while she tried to get it right. Dr Horan looked at the x-ray and told me he couldnt tell anything from it and we would just have to get in there to see what was going on(isnt that what dentist did for 100 years?) When leaving i was treated with total disrespect by the girl at the counter. She was very nasty and told me there were other people already scheduled when they gave me my next appointment and i "better be ready to be here awhile" . As i tried to explain who had scheduled the appointment and when, she said "there you got your appointment" and threw the appointment card on the counter. I thanked her and left, she didnt respond at all, no your welcome, no goodbye, no have a nice day. When i got home i decided this was not the type of people i wanted to do business with, so i called and told the girl (the same girl) that i wanted to cancell all future appointments. She said "no problem" and hung up on me. I felt the dentist should know that his customers were being treated disrespectfully, so i called back. I asked to speak to the dentist. She said he was busy and would call back, but it would probably be 2 or 3 weeks, and hung up on me again. I called back, she picked up the phone and hung it back up. So i used someone elses phone to call. I asked to speak with the office manager. I explained to her what had happened and she just defended the girl saying, "There busy at the counter and under alot of pressure". I explained to her that i owed my own customer service businesses for 20 years and that was no excuse. She didnt care. I would not recommend Dr Horan to anyone. They are arrogant and seem to feel that they are doing their clients a favor by seeing them.
    - Mike M.
  • F
    Horan, Dr. Jason B.
    My wife was having a filling. He started to drill and she stopped him and told him she could feel intense pain. He told her he wasn't going to waste more injections because some people don't numb, this was after only 1 attempt. He continued with the drilling. After the procedure he walked out of the partially enclosed room and began joking about my wife with one of his staff. My wife walked out of the room teary eyed because she was in pain and embarrassed because of the jokes she overheard at her expense. The dentist turned to her and told her to take a Xanax before she comes in next time because she is whinier than a toddler. She told him that she was in pain and embarrassed and he shouldn't say things like that. Dr. Horan then apologized and said he was only joking and didn't mean to make her feel like that. To little to late from a so-called professional. He is a very pompous man with little concern for his patients feelings or level of comfort.
    - joe d.
  • A
    Presutti and Derosa Family Dentistry
    We tried other dentist in the area, but my children were terrified. The others did not try to comfort my girls in any way. We went to Family Dentist and were seen almost immediately by Dr. Erica Booth. She was patient, polite and catered to my kids. She was aware the drilling tools and other tools appeared scary to the kids. She made them fun and even let my girls play with them so they wouldn't be frightened. My 4 year old has never opened her mouth in 4 prior dental appointments with other dentists. She let Dr. Booth do everything in one sitting. All it took was 5 minutes before the procedure to interact with the girls to help them get comfortable. I would recommend Family Dentistry to anyone. Taking my girls to the dentist is no longer a task because they love their new dentist.
    - joe d.
  • A
    Horan Family Dentistry
    .
    - robin b.
  • A
    Presutti and Derosa Family Dentistry

    It went well.


    - Roz M.
  • A
    Robert Kolanski, DDS
    He does great work!
    - Carrie G.
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Dentists in Saint Clairsville

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