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Find Top-Rated Rocky River Wrought Iron Fence Companies

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Iron Work reviews in Rocky River

  • A
    They did a great job. I was not home when they did the work, but the finished product looks great. They cleaned up well and the finished product looks just like the description that they gave me. It seems like it will last as long as the house. So, I was pretty happy with it.
    - John K.
  • A
    Tony Pidala (owner/operator) Did a remarkable job on our front staircase railing. Tony P was timely, organized and very professional. He produces quality for you as his customer and it shows. I would not hesitate to recommend or use Tony again! A+++++ Thanks Tony - Rob and Amy
    - Amy P.
  • D
    I have a Spanish Revival house and I had them do it a few years ago, it all started rusting out. When I called Tom back out to my house, it just wasn't acceptable to me as to what he was going to do. I don't remember what the warranty was, but I guess it was my fault that I was very busy and I didn't call them as quickly as I should have. A year went by and when he came out he said that the warranty was over for him to do anything. He said that he would have to charge me all over again. He also said that he'll only charge me for labor, but it was going to be $2000 or $3000 to redo it on top of the $4000 or $5000 that I had already spent. He was going to charge me several thousand dollars for them to take the railings apart, take the balconies down, to rip all the paint off and then repaint everything. I thought that was ridiculous and I wasn't going to do that. They are all rusting and I just sanded them down a little and painted them myself, but I don't know how long they are going to last. The ones that I'd had, had lasted for 70 years. They had used defective process to paint the iron. The process was defective, but they wouldn't honor that. There was no customer service. If they were a really solid company and if they knew that they were using a defective process, they should have done a little bit more than that. When I pay a top dollar, I expect them to last more than a few years. Its wrought iron and the original ones that I had there were original to the house and they must have been there for 70 years. I just wasn't satisfied at all with that aspect. They are a very expensive company and people should be getting their money's worth. They are responsive and punctual. They are very good about calling and coming out. They are a very professional company, but they were an F in terms of customer satisfaction. I would never use them in the future. I had some other iron work done and I used another company and they were absolutely fabulous. They didn't charge me nearly the price that he did and they came on a recommendation from my landscape architect. Had I known about them in the beginning, I would have used them originally because they even looked at it and they were going to do it again for me for a much more reasonable price. I just didn't feel like paying again for the same job.
    - LEIGH ANN K.
  • A
    The handrail on the second floor of our house had been loose since we moved into the house 25 years ago. My wife was concerned that our 2 year old granddaughter would fall down the stairs when she grabbed the handrail. After much nagging, I called Tom Rose to repair the handrail. He gave me an estimate and scheduled an appointment. He and his assistant arrived on time and completed the repair in about an hour. The handrail is now secure and our granddaughter didn't have any accidents on the stairs. My only regret is that I didn't call Tom sooner.
    - PAUL B.
  • D
    THE WOMAN THAT I SPOKE TO ON THE PHONE, BASICALLY WOULDN'T TAKE THE CALL. SHE FLAT OUT REFUSED TO DO ANYTHING. SHE SAID BECAUSE OF THE WEATHER THEY COULDN'T COME OUT, BUT WOULDN'T SET UP A TIME FOR AN ESTIMATE OR OFFER ANY OTHER SOLUTION. SHE SHOWED NO INTEREST IN GETTING ANY BUSINESS AT ALL, AND SHE WASN'T EVEN NICE ABOUT IT, NO APOLOGY OR ANYTHING.
    - LEIGH ANN K.
  • A
    We always call Bob Dutton, for work at our home. He gave us an estimate, the crew, arrived on time and did a great job. They were fast, good and friendly.
    - MARILYN M.
  • A
    THEY WERE VERY NICE, VERY EASY TO WORK WITH. THEY'LL DO JUST ABOUT ANYTHING THAT YOU WANT.
    - LEIGH ANN K.
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Wrought Iron Fence Companies in Rocky River

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