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Find Top-Rated Rocky River Piano Movers

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Piano Moving reviews in Rocky River

  • A
    Bill Kap has a wonderful collection of new and old pianos. He has the most amazing collection of pianos that are used to be found anywhere in Ohio. My budget would not allow me to buy a beginner one of his fabulous instruments, but once the skill level increases, I will revisit the store to buy a quality instrument.
    - carole h.
  • A
    The entire experience went without a single issue.  Greg and his helper arrived on time, explained the process and answered any and all questions that I had.  He shared his expertise regarding the care, etc. of my piano, was very courteous and friendly.  I will highly recommend him in the future to my friends.
    - Lynn W.
  • A
    The move went superbly. All movers and delivery services could take a lesson from Jones Delivery about how to be professional and do things right. Originally the seller was going to have me move the piano on April 12 so I had plenty of time to plan; however, circumstances for their family changed and on Monday March 25th, the seller asked me to have it moved on Saturday, March 30. I called Jones Delivery as they were recommended by the president of the Piano Technician's Guild in my area and also by the seller. Sara gave me an estimate over the phone, and informed me that she would call me the day before to give me a time window and that on the delivery day she would call me when they were 30 minutes away. Sara went above and beyond my expectations to provide outstanding customer serivice. I explained I had to wait for people who were coming from out of town and had a thirteen hour drive. She scheduled the move and told me not to worry if they did not arrive due to weather or unforeseen complications. She informed me that even as late as Saturday A.M., she could reschedule it without an additional fee. She gave me her cell phone number so I could call her if I knew after business hours on Friday evening that the delivery would need to be rescheduled. Like clockwork, she called me on Friday to tell me that the piano would be delivered between 8 A.M. to noon. At 8:08 A.M. on Saturday morning, she called to inform me we were the first delivery and that they would arrive between 8:45--9:00. At exactly 8:45 the doorbell rang and sure enough it was Jones. Both of the gentlemen were very polite, careful, precise, professional, and informative. They worked quickly and carefully to move the piano from the sellers location. We were all stunned with the precision and care they took to assure the safety of the piano and the seller's furnishings and home. When they arrived at my house, they were very careful to ask whether the ground was capable of supporting the the truck or whether they should come up the drive around the corner. This was a much longer trip for the piano and them. After a discussion with us, they decided to come up the driveway. Inside the house, they made sure the casters were in the caster cups exactly right. They made suggestions about the position of the piano based on the room. They also gave me instructions about what to do for the first week so that the piano would adjust to my home. This was especially helpful since I have never owned a piano before and would not have known to keep the lid up to help it adjust. It was a pleasure doing business with Jones Delivery. It was very obvious that these men were extremely knowledgeable experts at moving pianos. I will definitely use them again if I need to move this piano and would not hesitate for a nano-second to recommend them to anyone who needs a mover who does everything the right way.
    - carole h.
  • A
    I left a voice message describing the assistance I needed and left my phone number if Greg would be willing and able to help. Greg called back a couple hours later and spent a considerable amount of time counseling me on the benefits and liabilities of one room vs. another (considering issues like air conditioning ducts and fireplaces) to maximize utility and minimize the potential for damage to the instrument inherent in some older homes. He was knowledgeable, professional, courteous, and never asked for a dime for sharing his expertise on the call. Once we are settled in, he will without doubt be the one I call to tune the piano.
    - BRIAN M.
  • A
    unknown
    - Sandra R.
  • B
    Arrived on time, moved the piano with no damage, set up and put in place in new location
    - STEVE B.
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Piano Movers in Rocky River

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