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Pet Care & Health reviews in Rocky River

  • A
    Excellent! My yellow lab loves Dr. Cindy. Dr. Cindy is friendly and very loving and actually gets down on the floor to greet and examine my girl, Pearl. I love the office staff as well - very respectful and compassionate.
    - SANDEE E.
  • F
    We had Family Pet Sitters watch our two dogs over a long weekend with 2 visits per day. We came home to our smallest dog Nikki with her butt full of poop with fecal burns and bleeding once we shaved off the large clump of poop completely covering her butt. We ended up with $140 in vet bills and 3 medications for the next 2 weeks. I talked with Gail the owner who took no responsibility for the situation and made excuses as to why or how this could have happened. She said someone held our dog on Monday before we came home and didn't notice anything wrong. Fecal burns do not happen within 6 hours. It would have taken DAYS for this to happen. I'm completely appalled that this happened. This situation could have been avoided completely. Gail didn't offer even cover part the vet bills. We were gone for 2 weeks in the summer and had someone else watch our dogs and they were perfectly fine so do not blame the situation on the dog. We trusted you to take care of our dogs and ended up with a sick dog! Don't waste your money with Family Pet Sitters. Take your dogs somewhere where they will be properly taken care of!
    - Rachel R.
  • A
    Marlene is an awesome petsitter. She bonded with the animals immediately and then was super reliable in carrying out their care routines. We had to keep the cats and dogs separated because one dog does not get along well with the cats, so Marlene juggled the schedules to let all of them have some time in play in the whole house. She took in the mail and watered plants. She was also very accommodating about coverage when we were unexpectedly called out of town. All in all, she did a great job and we have complete confidence in her and her crew.
    - Charles M.
  • A
    I cannot say enough good things about Little River.
    Firstly, they match your dog up with similar dogs (Size and temperament)
    My dog ,a puppy Standard Poodle, was matched up with other high energy dogs of the same size.
    What did they do for her? Everything! She went on walks, groomed, played one on one with a member of the staff and also with other pups. She had turn down service every night with a cookie and cuddles..she even had a photo shoot and the photos were placed online so that we could see what she was up to while we were away. All this for under 300.00 for 9 days..what a deal! :)
    She came back to us in very good spirits, she clearly had the best time.
    The other good thing about Little River is that they are very strict about making sure all dogs are up on their vaccinations. This is a great thing as we all have heard about dogs coming home sick after being at the dog park. This is a SAFE place for your dog to play and have a great time, whether for a day, over night or an extended vacation while you go on vacation, out of town for work or perhaps having some remodeling done on your home. We are loyal customers for life and just love the staff there.

    - Melissa A.
  • F
    Everything seemed to be going well until i picked up my dog. When i was at the window paying for the service I could see other groomers in the background grooming other dogs. One of the other groomers was grooming a small dog and I saw her yank the lead really hard and she was clearly angry at this little dog by the look on her face. I was so upset I waited until I got home and I called the owner. He was distracted with another customer but called me back later to apologize. He said the groomer I saw was an identical twin of his regular groomer who was on vacation. He said he asked the twin that I saw to leave. Hummm. I guess this could be true. No way to know but i will not be taking my dog back there just in case the evil twin is still there.
    - Susan M.
  • A
    We took our one year old chocolate lab in for her first trim. We talked with Jason about our needs and excepted any input and were very happy with the outcome. We were very nerves being her first encounter with a groomer but after talking to the owner, Jason he made us feel very comfortable. I would definitely recommend Paws and Effect.
    - Ken B.
  • A
    I was very, very pleased with the work performed. This was both my and my kitty���s very first grooming experience, so I didn���t really know what to ask for or expect. The owner was great. He listened to me, and when I wasn���t sure her fur was trimmed tight enough, he had his groomer trim it again. My kitty looked and smelled fantastic for weeks.
    - Doug C.
  • A
    The owners arrived after the phone quote was given to meet our pets and to review in detail all that needed to be done and took detailed notes. Not only did they listen but asked intelligent questions as well. they sent us mms messages to our phone with text updates so that we could see how our "kids" were doing while we were gone. our cats who are normally shy around strangers took to them immediately. you don't have to worry about subcontractors entering the house as they do it all themselves. we were told that if a subcontractor is ever needed,they only work with another local and professional pet sitting business called finicky feline and fido who would cover. i interviewed that owner as well and she is also professional. I would not hesitate to use executive pets in the future and plan on using then when we get our new puppy in May.
    - Melissa A.
  • A
    We have used this Clinic for a number of years. They literally saved our one cat by recommeding some alternative vitamins and allowed him to recover from a serious illness. They also were accomodating by allowing us to make payments on very expensive treatments which we could not afford at the time. I love that they have extended evening hours so I don't have to take off work or make a Saturday appointment. We have used several of the vets and they have all been professional. They are much more pricey than our former vet but for an emergency in the evening they can't be beat as they are less than the Animal Emergency Clinic. They are not close to my home (about 30 min drive) but I wouldn't take my animals elsewhere as they quality of medical attention they receive is wonderful.
    - Sandra R.
  • A
    They are fantastic. They always leave a treat for my dog on my porch after they are done with their services. They inform me through email when they take the money out of my account. If you are having company over, they will come ahead of time to clean your yard. The owner is extremely nice as well.
    - Valerie D.
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Pet Care Providers in Rocky River

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