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Find Top-Rated Rocky River In Home Help Services

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In Home Elder Care reviews in Rocky River

  • B
    In the beginning not too good but they were able to resolve it by providing help more suitable to our needs. Visiting Angels wanted a signed contract which gave them the best of both worlds which I refused to sign. They agreed to provide services without the contract except for committed hours and pay schedules. Their system for reported hours for billing was extremely poor. They provided a note book which the girls wrote in their hours. This note book remained in my possession, the girls called in their hours. No one signed off on the hours and of coarse I was not privy to what they called in. Many time hours not written in book or was not ledgible. I kept my on record of hours worked and adjusted for overstated and understated before paying the Visiting Angels invoice. An explanation was always provided for the adjusted hours. Communicatons were not always very good since may phone calls were not returned or they were unavailabe eventhough it was suppose to be a 24/7 service. Overall, both ladies were trustworthy, courteous, and reliable.
    - JANET W.
  • A
    My doctor recommended them and they have done a great job. They have kept me out of a nursing. They are Jonny On-the-spot. I call and they take care of my needs.
    - Robert S.
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In Home Help Services in Rocky River

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