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Health reviews in Rocky River

  • F
    Horrible customer service! I first called the Solon location about a leg press. The girl on the phone said Rocky River location had two brands. I was mostly interested in the used model due to price. The girl on the phone told me the price she believed was $595.00 . I called the Rocky River store to confirm they had the used one. I told them I would be there in 30 minutes. I unloaded my tools out of the truck expecting to bring it home if my wife liked it. We get there, the leg press isn���t fully assembled. Very dirty and jammed in with other machines to where we could barely get to it and try it. We looked at a new one, different brand and decided to purchase the used one. I asked to confirm the price and they told me 695.00. The guy whomI assume was the owner was rude, arrogant and would honor the $595.00 price. I even helped the other employee help assemble it. The owner made a couple smart comments to me that wasn���t professional. He lost a customer for life! Do yourself a favor and go to Health and fitness. Prices are better. More professional and actually clean used products before a customer comes out.
    - Rick M.
  • B
    I've been with Dr. Seikel for 10+ years and am generally satisfied with his service as a family doctor. Like most doctors these days, I suppose, he takes the time to hear the reason for the visit, usually taking notes on his laptop the whole time. (Are any doctors not obligated to do that these days?) After which he will tell me some random facts about life or something he recently read. He's generally pleasant, although his personality takes some getting used to (quick witted, which can be intimidating). He recently diagnosed me with hypertension, for which he prescribed pills. When I asked about exercise or diet (as an alternative to pills) he was a bit dismissive of those options. He went ahead and prescribed pills, which have been effective. I had hoped he would have been a bit more engaging about my questions, which left me disappointed. I do like that he is generally "up" on the latest medical research. If he has a question about some symptom, he will pull it up on his laptop for clarification, which is okay, I guess. He also seems to be aware of the latest recommendations for treatment. I've been to him for several different reasons, from general physical exams to specific ailments and I am happy with his diagnoses. If he feels it warrants a specialist, he will give a referral.
    - Mike S.
  • F
    I contacted Fitness Serve for info regarding price for service calls, etc. and described the problem. Was told I would be contacted soon to let me know if service could be performed on my treadmill and to schedule a service call if so. Never heard anything for nearly two weeks, then received a voicemail stating the technician would arrive the next day at 3 (I had spoken to no one at this point to schedule service). I had, in the meantime, worked with a different company that did actually plan appropriately. Technician (John) from Fitness Serve then called me at the time the company had scheduled service (NOT at my request mind you). I told him I had not requested service because I had never heard back from the company, and that I had gone with a different company instead. He asked me what they had found (why exactly is this his business at this point?), and I said, "I don't think that is any longer relevant," after which he abruptly hung up on me without another word. Absolutely rude and unprofessional experience from start to finish.
    - William B.
  • A
    They accepted my insurance company. I was give a price i would owe. I paid my portion of the cost on the first visit. I was told my procedure could take multiple visits. It ended up taking four. She was very professional and explained everything. Dr. Bakos and her staff were great. I personally believe someone else might have just wanted to pull the tooth instead of saving it. I give her an A+ in my book
    - Al D.
  • F
    The toenail fungus was treated with a series of laser treatments which seemed to help. However, the procedure Dr. Ripepi did for my ingrown toenail showed inadequate pain management and a hostile response to patient experience after treatment. I would be wary of seeing him for anything where after-care pain management is needed and would not go to him again because of his lack of responsiveness to patient concerns politely expressed. I've never seen a doctor with such a calloused attitude towards myself in a patient role. The ingrown toenail required in-office cutting of both sides of the toenail. Although I was given adequate injections to numb the toe before and during the procedure, because so much of the toenail had been removed, I was concerned how much pain would occur when the shots to numb my toe wore off because of what I've experience in the past with foot treatments when I lived in Columbus. I expressed my concerns before leaving the office, but Dr. Ripeppi scoffed at them and said that Advil would be adequate. Although I'm 65 years of age, I felt like a child in the way that he arrogantly conveyed his opinion. Several hours later, when the numbing injections wore off, I experienced some of the most intense pain ever and the Advil did nothing for it. On a pain scale, I was experiencing a 9, a question that in my experience most doctors ask, but he had never referred to that scale. Because of the way he had dismissed my concern in his office, I called my GP, who knows me well and who prescribed 2 hydrocodone pills. I only took �� of those pills at a time because I don't like the dizzy feeling they give but they stopped the intense pain and took it took a 1 on the pain scale. I made it through the next 24 hours only using 1 �� pills. But they were a lifeline for the intense toll caused by that amount of pain. After 24 hours, my at home Anacin worked well. When I went for my follow-up appt. to Dr. Ripepi, I related my experience and said that I knew many doctors are afraid of giving pain meds these days with the increased surveillance, but I had needed them and I wanted other patients not to suffer as I had. His angry, arrogant response was that if he prescribed them I could have become an addict and others didn't need them was a surprise to me. I patiently explained that after 2 C sections and a hysterectomy - all which required a few days of pain management medication - I had never had any desire to continue taking pain medication/opiods, and pain management for a short time was very different than long-term management. From that point on, he was closed to all communication and kept repeating that it was his duty to save patients from becoming addicts. This was one of the three worse doctor experiences I have had in 65 years.
    - MARY D.
  • B
    The machines were  taken to the shop, parts ordered from Germany and equipment returned following completion of repairs.  Unfortunately, after a week of use both exercise machines again broke. Current status is that both equipment were picked up and taken to the shop a few days ago. We are waiting for repair status.  Fitness Serve did state that if the most recent problems were due to the same problem, then repairs would be a warranty issue.
    - Terry D.
  • A
    I arrived at noon and after completing some forms and having an x-ray, I was seen by the dentist by12:30. He said he would not recommend another filling because it was a large filling area and would likely break off again. He said it should probably be a crown and I should discuss it with my dentist when I get home. He did file down the sharp areas around the exposed tooth. While I would have liked another filling so I could chew easier, I appreciate Dr Mustafa's advice.
    - Judith M.
  • A
    A friend of my family recommended another doctor in her office, but his schedule was incredibly limited and the secretary recommended Dr. Eilenfeld to me as she completed her residency with the physician to whom I was referred.  She got me in right away.  The staff there was incredibly friendly and helpful.  Dr. Eilenfeld made me feel comfortable and walked me through each step.  I feel she truly cares about every patient.  Definitely found my new primary care physician!
    - Shelley B.
  • A
    They got me in with a few weeks wait time, but it was well worth the wait.  The staff was incredibly friendly and knowledgeable.  Dr. Karth was exceptional.  She made a very uncomfortable situation quite tolerable with her professionalism and calm demeanor.  I received some somewhat scary results and she walked me through everything step by step so I understood everything.  She was just fantastic.  I definitely found my new OBGYN!
    - Shelley B.
  • A
    I've been going to Dr. Mathias for several years, and I've had nothing but great experiences with him.  He does excellent and pain-free work, his staff is very professional, and he has very good availability.  In fact, I've never had any issues scheduling appointments that fit my busy schedule.  Furthermore, his office is always clean and inviting, it utilizes the latest equipment, and he even takes care to make sure the office smells good instead of having the aroma typically found in dental practices.  Ultimately, Dr. Mathias is a wonderful dentist, and I have no trepidation in recommending his services.
    - Kevin P.
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Health Care And Dental Providers in Rocky River

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