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Find Top-Rated Rocky River Custom Furniture Makers

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Furniture reviews in Rocky River

  • A
    John and Pati provided service above and beyond what I expected.  The fabric - which I ordered elsewhere - was delayed in shipment.  Even so, they knew that I really wanted the sofa slipcover finished before our friends visited.  They made sure the slipcover was finished in plenty of time.  So...not only did they provide fabulous service, the slipcover is beautiful !   It all fits perfectly and looks even better than I had pictured it. I would not hesitate to recommend them highly and would definitely use them again.  
    - Susan M.
  • A

    I took the lamp to Lynn in early December. She diagnosed that the ballast was no good and she knew that there were likely no more available for this type of lamp, or if one was found the price would not be worth it. So we decided to rewire it conventionally to hold two CFL bulbs. She was quite busy and said it would not be ready before Christmas and would call when it was done. I really didn't need it quickly so the time was not an issue. She called on January 5th and we picked it up. She did a very good job and it's great to have our lamp back. We had other lamps rewired there several years ago.

    - Judith M.
  • A
    I am so impressed with the outcome!  I am putting in a banquette in my family room and had Jim���s produce the cushions to my measurements. I have bought higher end furniture from companies such as Hickory Chair and Century and not seen work this exacting.  The back of the banquette is a large headboard looking piece of tufted upholstery.  It is beautiful.  It really is a feature wall in the room.  I have work done at this shop before but nothing that required this level of skill.  I am so happy.
    - TERESA G.
  • A
    Bill Kap has a wonderful collection of new and old pianos. He has the most amazing collection of pianos that are used to be found anywhere in Ohio. My budget would not allow me to buy a beginner one of his fabulous instruments, but once the skill level increases, I will revisit the store to buy a quality instrument.
    - carole h.
  • A
    This was the third sofa which we tried to get into our downstairs den.  We had purchased three different ones, none of which could be fitted down our stairway.  Fish people found us one that actually worked and the deliverers were fantastic in maneuvering it into place.  Jeff, at Fish Furniture, went out of his way to assist us in our choice.  We are pleased with the quality and the placement.
    - KAY G.
  • A
    Mr. Leary was delayed because of extremely severe weather conditions, but he kept us informed of his progress by telephone. When he arrived, he exhibited a high degree of knowledge, thoroughness, and professionalism. He did not leave until he had answered our many questions. We noticed a definite improvement in the sound of our instrument as a result of the work he performed.
    - DONNA F.
  • A
    I wanted an old table with 4 chairs refinished. Tom suggested removing the finish from one chair, then deciding how to proceed. The chair came out great looking with the old finish removed. I had the remaining chairs and table delivered to him for all to be striped.
    When the finish was off, I went to his shop to choose a new finish. By the way, I expected the wood to be all oak. Tom pointed out which wood was which and why it took the stain and original paint the way it did. I would have to say Tom is a guy who knows and enjoys his work.
    Within a week he had the entire job done. He also had connections with a delivery person, who brought the finished items to my home.
    The furniture is great looking. I had it in my basement for 28 years, and before then it was in my Grandmother's basement, waiting for somebody to take the trouble to throw it away. I don't think the price was expensive as such things go, since I now have an antique, family owned, solid oak and maple dining table with leaf and chairs.
    Tom's connection with the delivery people was also valuable. They, like Tom, did a great job. Thank you all!!!

    - Margaret S.
  • A
    Arrived at my home at promised time. Evaluated repair and quoted price on the spot, took base with him to his shop, performed excellent work within promised time frame and delivered finished work and reassembled table top.
    - Ron H.
  • A
    The entire experience went without a single issue.  Greg and his helper arrived on time, explained the process and answered any and all questions that I had.  He shared his expertise regarding the care, etc. of my piano, was very courteous and friendly.  I will highly recommend him in the future to my friends.
    - Lynn W.
  • A
    The move went superbly. All movers and delivery services could take a lesson from Jones Delivery about how to be professional and do things right. Originally the seller was going to have me move the piano on April 12 so I had plenty of time to plan; however, circumstances for their family changed and on Monday March 25th, the seller asked me to have it moved on Saturday, March 30. I called Jones Delivery as they were recommended by the president of the Piano Technician's Guild in my area and also by the seller. Sara gave me an estimate over the phone, and informed me that she would call me the day before to give me a time window and that on the delivery day she would call me when they were 30 minutes away. Sara went above and beyond my expectations to provide outstanding customer serivice. I explained I had to wait for people who were coming from out of town and had a thirteen hour drive. She scheduled the move and told me not to worry if they did not arrive due to weather or unforeseen complications. She informed me that even as late as Saturday A.M., she could reschedule it without an additional fee. She gave me her cell phone number so I could call her if I knew after business hours on Friday evening that the delivery would need to be rescheduled. Like clockwork, she called me on Friday to tell me that the piano would be delivered between 8 A.M. to noon. At 8:08 A.M. on Saturday morning, she called to inform me we were the first delivery and that they would arrive between 8:45--9:00. At exactly 8:45 the doorbell rang and sure enough it was Jones. Both of the gentlemen were very polite, careful, precise, professional, and informative. They worked quickly and carefully to move the piano from the sellers location. We were all stunned with the precision and care they took to assure the safety of the piano and the seller's furnishings and home. When they arrived at my house, they were very careful to ask whether the ground was capable of supporting the the truck or whether they should come up the drive around the corner. This was a much longer trip for the piano and them. After a discussion with us, they decided to come up the driveway. Inside the house, they made sure the casters were in the caster cups exactly right. They made suggestions about the position of the piano based on the room. They also gave me instructions about what to do for the first week so that the piano would adjust to my home. This was especially helpful since I have never owned a piano before and would not have known to keep the lid up to help it adjust. It was a pleasure doing business with Jones Delivery. It was very obvious that these men were extremely knowledgeable experts at moving pianos. I will definitely use them again if I need to move this piano and would not hesitate for a nano-second to recommend them to anyone who needs a mover who does everything the right way.
    - carole h.
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Custom Furniture Makers in Rocky River

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