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Find Top-Rated Rocky River Fireplace Contractors

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Fireplace Repair reviews in Rocky River

  • A
    After first attempting to do our own 500+ square foot patio, my wife and I realized that we were in over our heads (unfortunately not until we had dug most of it out...).  We looked around and received eight quotes from area businesses before deciding on Costello.  Their price was in the upper 1/4 of quotes we received, but after looking at samples they had done and talking to previous customers, we decided to go with someone we wouldn't end up regretting years down the road.  
    Costello took the time to go over plans and design with us, and even worked with us up until the very end on questions and adjustments.  In the end we couldn't be happier with the work.  It cam out looking amazing and I REALLY have an anal eye for this type of work (which is why it's best I didn't do it myself!).  My neighbor is a retired foreman and had plenty of time to watch Costello's crew work over the three days they were in our yard while my wife and I were at work.  He raved about their professionalism and the care and detail they took in doing the job right, which of course showed in the final product.  Each day when they were through working they took care to clean up the work site before returning the next day.  When they were finished they even took the time to lay down new dirt and seed for the grass that was on the sides of the project (not that my kids are going to let that germinate and grow anytime soon, but that's a different story...).
    I would highly recommend them for work in the future!
    - Brian S.
  • A
    Gary was quick to respond to our phone call and along with a co-worker arrived on time the following day. They were extremely helpful and professional and performed the repairs and maintenance we required. Definitely would use them again for chimney and fireplace issues.
    - Evan L.
  • A
    Jim did a wonderful job matching brick and removing uneven brick shelves from the fireplace.  He repaired loose brick on the outside and waterproofed a chimney.  While on the roof he noticed another problem and took a picture so I could see what needed fixing.  I will be using him again.
    - Sandra R.
  • A
    Gary was great! Prompt, courteous and honest. Previous to this appointment, he cleaned and inspected the fireplace ($130) which led to discovering the tile work/cap/basked needed. Good worker, highly recommend!
    - Sharon P.
  • A
    I stopped into their shop on Center Ridge Road in Westlake to chat about converting my wood burning fireplace to gas. I spoke with a very helpful young man (John) and set an appointment for a visit. I should mention that John explained to me the difference between vented and non vented and gave me a book with information. He was very helpful!
    Then another gentleman, John Anghilante, came out to inspect the fireplace and he also was very helpful in providing information on the type of fire box I had and the issues with the gas starter that was already in place. He gave me an estimate on a couple different log sets that I had chosen.
    Installation was completed less than 30 days later. The installer, to my pleasure was the gentleman who helped me at the store. He was quick, clean, and very helpful in terms of explaining use and maintenance of the logs. Also, he cleaned the doors and gave me some advice on that subject.


    - Margaret S.
  • A
    Gary & crew were here for 1 1/2 h,ours. Both chimney's not cleaned in 18 years. Really dirty. They did superb job, and cleaned both fireplaces. Highly recommend their services. Very clean, neat, and tidy.
    - JOANNE M.
  • A
    I had been looking for someone to replace my outside vent gas fireplace burner for almost a year. The unit was about 15 years old. I had made at least twenty five phone calls. Went on-line, called everyone in the phone book under fireplaces, contacted everyone Angie's List e-mailed me. No one serviced, could, or would order the part for me. I was able to reach a very nice gentleman at the phone number I had been given. He understood what I needed, I gave them all the info from the fireplace, he ordered the part from Lenox, who makes Superior Fireplaces. He called me when it came in, about two weeks, set up an appointment to install it. It was all done over the phone, I gave him my credit card info, they billed my account. My nightmare had ended. The fire place is a Superior made by Lenox.
    - SHIRLEY F.
  • D
    WAS TOLD AFTER INITIAL CALL FOR ESTIMATE THAT IT WOULD BE "A WEEK OR SO" BEFORE ANYONE WOULD BE IN OUR NEIGHBORHOOD TO EVALUATE THE WORK TO BE DONE AND PROVIDE AN ESTIMATE. I WAS CONTACTED APPROX. 1.5 WEEKS LATER, AND WAS GIVEN A DATE/TIME FOR AN ESTIMATE. I LEFT WORK EARLY TO ARRIVE HOME BEFORE DARK, PER THEIR REQUEST. THEY NEVER SHOWED FOR THE ESTIMATE AND HAVE NEVER CALLED WITH AN EXPLANATION (OR APOLOGY).
    - LORI S.
  • A
    Very well.
    - Barbara F.
  • A
    Very professional and very clean.  Good people.
    - Austin H.
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Fireplace Contractors in Rocky River

Companies below are listed in alphabetical order.

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