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House Painting reviews in Rocky River

  • A
    Both Jack and Jason were responsive, helpful, and did great work. I have never seen such clean painting done is such a quick time frame. Jason painted two rooms completely in one day, using multiple coats, not just one. Jack scraped, and painted a door, as well as calling an electrician colleague to assist with another project I told him about. Highly recommended!!! The price was well worth it! They are both very responsive, within an hour if not less.
    - Tina K.
  • F
    Estimate went well. They were very responsive and the guy who came to estimate seemed knowledgable and articulate. The folder of material they left with me was very informative. Unfortunately they do not do things the way they describe in the material they leave you. I did not have them stain my deck afterall, as after I saw the quality of their painting I cancelled that part of the project. They were about a month behind schedule from the date on the contract and nobody called to tell me, I called them asking where they were. The painting was the worst I had ever seen. Not sure they even primed exterior wood that was replaced as I had to call back when they were finished asking if they were finished as raw wood was still showing in spots, they painted around my house numbers and also around cobb webs. Also there was paint on my siding in many places. They painted a plant in to my new replaced wood.I had talked to the owner by chance twice to fix things. The last time the guy came back and spent about 2 to 2 1/2 hours scrubbing dried paint off my siding until it got dark out. He apologized and said the ball was dropped on my project. He left me some paint and brushes as I said I would fix the areas myself which did not receive more than a dry brush of paint and an area in which a big chunk of paint was sticking out that i pulled off and will repaint. On one occasion when I talked to the owner he said these things happen sometime and he will fix and went on to tell me that his guys painted his house one time and left painters tape and missed things. To this I was surprised as it doesn't speak well that even the owner had problems. To be fair I could still have had them fixe the things I am going to fix with the paint they left but I've had enough. I realize it was not a big job and its hard to find people to do smaller jobs. If that was the case I would rather they passed on it.
    - BETH S.
  • A
    Ray is very professional and friendly. He takes the time to properly perform the work with care and made suggestions that turned out fantastic. Ray was very patient with interruptions from my 4-year old and neighbors that stopped by to ask about the coating and the process. He listens to the customer needs. I was especially impressed when he came out to the house on a holiday to continue work because of rain the previous days.
    - Joseph A.
  • A
    Extremely well. 1.5 weeks of solid, professional work. Every day it was left so clean you wouldn't know a painting project was underway. This was a huge difference compared to the last company we used.
    - George C.
  • A
    Doors look great and have really enhanced the house. While the plastering caused a few problems, Paul was quick to get one of his crew to re-do a couple of bad areas and everything is improved. Tim removed a lot of debris from the front gutter, after removing screens. We are waiting to have the garage door painted a darker brown to better match refinished front door and new storm door. We have more interior plastering, painting, carpentry, and the like. Paul will be back many more times to bring our aging house back to original glory.
    - BONNIE K H.
  • A
    Very well. They came on time, did a very good job and totally cleaned up. Very easy to work with for matching of stains and paints, and scheduling of work. This is the second time they have painted our house.
    - Thomas B.
  • C
    Estimator came out for potential whole house exterior and/or simple power wash and painting shutters, door. Neubert did the house 10 years ago but he didn't seem to care about that as he was most likely in middle school. I tried to probe a bit on crew, paint type, job plans, etc but it wasn't too straightforward. Your good reputation doesn't buy you business you still have to show up to work every day and earn business. I just wasn't very impressed.
    - Brian G.
  • A
    The team was punctual, professional and did an excellent job!  They cleaned up each day.  I would definitely hire them again.  The price was a little higher than other estimates, but the results were worth it!
    - Kathleen C.
  • A

    Dave appeared on time to estimate the job. He gave me a detailed oral description of the work his crew would perform, answering all my questions & provided a detailed written estimate the next day. He called to keep me up to date as to when he could start the job, it being late in the season & weather dependent. He let me know the date & time his crew would arrive & they were punctual. The crew chief went over the job with me to be certain there were no misunderstandings before the work commenced. The crew was friendly, professional, neat & efficient. At the end of each day the crew chief let me know the time they would start the next morning & they were always on time. The work included power washing, scrapping, caulking & nailing loose boards.  My house is primarily brick, with wood siding and an extensive amount of trim.  They took their time to do a quality job.  When the job was completed, the crew chief asked me to look at their work to see if I had any questions or concerns & that if they missed any areas they would be happy to return to complete the work. I found none. The next day Dave & his crew returned for a final walk around the house to be certain I was satisfied. Dave left the remaining paint should I need to do any touch up work in the years ahead.

    I am extremely pleased with the work performed and with Dave and his crew. I plan to use them in the future. I highly recommend them without reservation.

    - joseph t.
  • A

    We were very happy with the owners responsiveness.  He returned our call within the day and came out to give us an estimate of the work.  Frank was right on time for his appointment and was very professional.  He had some good suggestions on how best to do the work and seemed to be very knowledgeable.  We were really happy that they used a good quality paint like Sherwin Williams as they have many good colors to choose from.  We had obtained several bids from other companies and decided on 360 Painting because of the price and our meeting with Frank.  We were very happy with the price and the quality of the work.  Frank even stopped by as his crew was working to check in.  The crew did an excellent job cleaning up.  We would definitely chose them again.
    - ANNE B.
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Exterior Painters in Rocky River

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