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Excavating reviews in Rocky River

  • A
    I can't say enough about Bill Clink and his crew, including his wife, Dottie, who "holds down the fort" a.k.a. Bill's office .  Dottie takes the phone calls and handles much of the communications.  She is always pleasant and easy to work with.  Bill is exceptionally knowledgeable, professional, and is also good to work with.  His son, Eric, and his other employee, Scott, were wonderful and very hard working.  Scott often arrived first and got to work immediately.  I was fortunate to be home to watch and observe the entire time they were there, ( about 3 or 4 days as I recall) and it was obvious that they operated as a "well oiled machine" always working in an efficient and methodical manner.
    It has been nearly 6 months since they finished the waterproofing and so far so good!!  We've had no more water seepage despite many hard rains throughout the Summer and Fall.  Kudos to Bill Clink and his crew!!  We highly recommend them to anyone having foundation issues!!  
    As a Post Script...I was walking around the outside of the house on the day they were wrapping up our job, when I noticed a sudden hole that had JUST developed at the juncture of where our backyard patio meets one corner of the house.  Bill quickly diagnosed the problem and said he knew someone who could fix it fairly quickly if we were interested.  We worked through Dottie and Bill and had the other Contractor fix the issue within a week or so as I recall.  It was almost effortless on our part except for writing the check :-)  Bottom line, the Clinks came to our rescue and we are very appreciative!!


    - WILLIAM & KATHLEEN Q.
  • A
    Received a call 30 minutes prior to arrival well within the window they gave on the phone.  Two plumbers worked our water leak issue to find the source, which was not a pipe at all.   They worked quickly and professionally and covered their shoes when they were in the house so our carpets and floors stayed clean.    They also took care of  what we thought were a couple of small jobs (slow toilet and slow fridge water line).   The water line turned out to be a bigger job as the original installer hooked it up to the hot water instead of cold.    Overall another very good experience.   We've used them before and will definitely use them again.
    - STEPHEN F.
  • A
    I originally called to have my main line cleaned because I got a flooded basement most times when it rained.  Jason, the roto rooter repairman, originally spent 8 hours trying to clean out the line to make sure there was nothing he could do without replacing the main line.  He used the cutter and camera, and in the end it became apparent there were major issues that couldn't be fixed without major work.  He recommended replacing the entire mainline, which I agreed to.  When he went to the city, he discovered that there were actually two separate lines, one for the storm drains, and the normal one.  It was obvious we should just replace both while they were at it.  After replacing the lines, he recommended having all the downspouts cleaned because they were obviously clogged.

    The excavation and replacement was scheduled immediately and took place within three days.  The work went smoothly, and they did a good job.  They showed me many sections of the pipe, and I saw that they were completely clogged with roots along with many sections being broken.  It was very obvious the work was necessary.

    After this, a day later Jason came back out to clean out all of the downspouts.  It took a long time still because they were very backed up, but in the end he was able to clear all the lines out.  After this, he came out another week later to replace a collapsed part of the line that was under the basement.  He did it quickly, cleanly, and well.

    In the end, I don't have complaints with the work.  They did everything they could to avoid major work, but in the end took care of everything extensively and made sure it was done right.  They were very professional and got everything done in a timely basis.  My only complaint was that I spent a lot of money, but I don't know if that could've been avoided with all the work that needed to be done.
    - Jason L.
  • A
    The guys (Mike, Craig, Earl, and Mario) all did an excellent job.  They were very polite, friendly, and conscientious.  Unfortunately, they had to deal with the 90+ degree heat wave, but they kept going.  They were willing to discuss what was going on with each step of the process and answer any questions I had.  They went above and beyond by removing about 20 shrubs and a few large rosebushed from around the house and even a few shrubs that weren't within the working area.   When finished, they cleaned and swept/raked the yard and even put the patio pavers in place.  I didn't need any shrubs to be put back in, but I'm sure they would have done so.

    I would definitely recommend Integrity Waterproofing.  Thanks everyone, it was a pleasure to have met you!
    - Christine G.
  • A
    The overall work is excellent. Every person who sees the patio says it is beautiful. My brother who does some exterior construction, but mostly interior, thought the work was done quite well. The design or shape of the patio matches flowing and wavy garden beds in our backyard. We are quite satisfied at this point!
    - Merrill J.
  • A
    Mike was an exceptional contractor to work with. Here's what made him special: started and finished when he said he would; clearly explained the nature of the work to be done; took extraordinary care to minimize impact on the site, including the home and landscaping; cleaned up after himself; we had a significant storm a week after completion of his work and water re-appeared in the basement- Mike and crew were on site the next day and spent 3 hours to remedy the issue from the inside. He did this at no cost and water has not re-appeared since. Thanks Mike.
    - PATRICK AND CARRIE W.
  • A
    Doug does beautiful work and is a nice guy to work with. He was extremely careful with every brick that he layed, and the end result is a significant improvement to my home. However, the journey to get to the finish had a few bumps. I understand that this type of work is at the mercy of the weather, but Doug could have communicated better about when he would be at my home.
    - PATRICK AND CARRIE W.
  • A
    ���� outstanding.
    - DOUGLAS B.
  • A
    unknown
    - Craig W.
  • A
    Did not use company.
    - Christine G.
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Excavators in Rocky River

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