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Home Improvement reviews in Rockbridge

  • A
    Excellent service and Tri-County stands behind their service. We purchased a cottage in Hocking Hills and it had not been treated for a long time. This company was prompt and then came back at no charge to further resolve some issues. They are extremely professional. We have not had bees or wasps since but will continue to treat. I wish all companies demonstrated the customer service of Tri-County. We felt that they were also affordable. I think they should be nominated for a Super Service Award!
    - ALICE B.
  • F

    Seller talked up sheets as being very high quality. Egypt. 800 thread count. When opened, they were so thin you could see thru them, a lot less quality than what was advertised.

    Seller took back, but was did not want to.

    Also looked at curio cabinet that he said he would sell for $600.00. When we went back to look at again, they and increased the price on the sign. He asked me what the last price he offered was and when I told him he loudly denied it, even though two of use know it is true (four if you count sellers). Cabinet not even worth 600.00.


    - Chris D.
  • A
    They called to schedule a semi-annual spraying after I requested to be put on their list last spring. The service was performed a week later. They were a little late but called ahead of time. They performed their work with excellent detail, not missing any section of the home. I had problems with other pest control companies that missed several areas of the home. The price was very reasonable. After they sprayed in the spring, I saw no signs of carpenter bees(the major concern for our log home) boring into the home.I would highly recommend them for this type of work.
    - James S.
  • A
    Unfortunately we somehow carried in bed bugs. Not fun. Called Tricounty because they had the whole house heat treatment info on their website. We were able to get a free inspection within a couple days and had the treatment scheduled shortly after. The guys that did the work were professional, courteous, careful and knowledgeable. The treatment worked and we are now bug free! Don't get me wrong, its a lot of work getting ready and this was not an experience I ever want to go through again, but the Tri-County folks know their stuff and I would definitely recommend them.
    - Vickie N.
  • A
    They were a little slow in getting me scheduled, but did a good job when they came. They missed one part of the backside of the house probably because it was hard to get to. I will definetely have hire them again though as the treatment seemed to be effective in keeping the bees from boring into the house. It also killed other insects as well.
    - James S.
  • A
    Steve performed the inspection on both of the homes that we were under contract to purchase. Both inspections were very thorough and lasted between 2.5 to 3 hours each. We found him to be extremely knowledgable in all aspects of a home inspection. On the first home he inspected a 12 foot high retaining wall in which he found to be in need of immediate replacement. He also pointed out several state building code problems as well as drainage issues that needed to be addressed. As a result of the inspection and lack of remedy by the seller, we terminated the contract. If these issues had not been pointed out to us, it would have cost us an additional $30,000 at a minimum if the wall could have been replaced. The inspection on the second home was also very thorough. Problems that were found were remedied by the seller. We are very happy in our new home.
    - James S.
  • A
    He talked with us about what needed to be done & our options.  He's very straight forward about things.  He didn't pressure us one way or the other but allowed us to decide how we wanted the job done.  He arrived when he said he would, did what he said he was going to do.  We are very happy with his work and intend to hire him for other jobs around our house in the future.
    - Marcy E.
  • A
    Last year I came home after being away for several months and my heat was not working. It was about 9 pm and I was able to reach someone without any problem. She walked me through a check on my system over the phone and we discovered that the problem was not with my furnace. Someone had turned off my gas valve while I was away. One year, my furnace went off over the Easter weekend and they were easy to reach. The furnace went off due to too many power interruptions.
    - Cheryl G.
  • A
    The job was done very well. They always gave me an estimate before they started the work and they stayed within the estimate. They were always here and worked full days. The boss was often present to oversee the job. The workers were very polite, neat and cleaned up after themselves. I was impressed with the work they did.
    - Janet K.
  • A
    Tim came out and did a walk through with us and helped us make decisions and come to a fair estimate. Once the estimate was agreed upon, Angel and his crew showed up the following Monday and began their tasks. The crew was phenomenal and incredibly hard working. They showed up every morning at 7:30 and worked through the day. They completed all of this work in 4 days! On the 4th day, a representative from Step by Step came to do a walk through to make sure that everything was to our satisfaction. We were over and beyond satisfied, our yard has never looked so good!
    - JEN S.
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Home Improvement Services in Rockbridge

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