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Find Top-Rated Richmond Heights Home Cleaning Services

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House Cleaning reviews in Richmond Heights

Real People ~ Real Reviews ~ Real Results

  • Grimestoppers have been great! We use them weekly for general house cleaning and they do a fantastic job for a very reasonable rate. The team they send are wonderful, they are fast and efficient and very thorough. I would recommend them to anyone.
    - Scott S.
  • We bought a house needing major renovations, and we were able to do a lot of the main living space when we moved in, but we hadn't touched the basement. The house had been vacant for months before we purchased it, and the basement was just awful-- extremely dirty and containing items the previous owner had left. I found Ray's Cleaning Service here on Angie's List and I am THRILLED with the quality of work. Ray was very responsive and his crew was friendly and professional. And my basement!!! It's a night and day difference. I don't hate going down there any more! Our storage items are neatly organized, and the basement is spotless. I would absolutely hire this company again.
    - Anne M.
  • They are coming next Tuesday. I have them every third Tuesday of every month. Every month it?s $160. I will use them every month. You can get them weekly, bi-monthly or monthly. I do them monthly. My husband has been in and out of the hospital a lot this past year. So, when he was in the hospital I just had to call them up and tell them, ?you can?t come because I?m not home.? They are very good about it. Normally, I think if you had another company like that, you would kind of lose your spot, but they have always held my spot for me. If I had to change to a different week or time, they do that. 

    There are four girls that come and each one has their specialty, like the girl that does the kitchen cleans the stove, inside the microwave, wipes down the cupboards and tile. The bathroom, they completely scrub the floors and the same in the kitchen, and dust everything. If I ask them to do something special, they will do it. Like make sure in my bedroom that you dust behind the bed all the time and the baseboards and because of allergies and stuff. They are very good about doing anything I ask them. They do excellent work for me. 
    - Shirley M.
  • Well, she did a passable job. It?s not that she did bad. I guess I was expecting more. The kitchen they don?t do anything at all. They don?t clean the stove, refrigerator, oven, so she zipped through just like I do. She didn?t finish. She did the family room very thoroughly, let me put it that way. She did a good job in there, and then she was rushed. She had another appointment after that. I?m not defaulting her as any way. It was just that she was very methodical in the one room. I have four bathrooms, four bedrooms, living room, dining room, kitchen, family room, and I only got one room, and zippy through kitchen. It would be one thing if she did the walls, or something like that, but nothing extra in the kitchen. Just the floors, and the counters. The bathroom she ran out of time. So, she did half of the bathroom. The price was very good. It was fine for three hours. Usually it?s much more. It?s very reasonable, but I only need her every single week to finish the house once. She did a good job in the three hours she did it, but my house is still not clean. She did a good job on what she did. She did the floor of the bathroom, and wiped down the toilet, and sink area, but didn?t do the shower. She ran out of time. That?s not what I expected. I was expecting at least more than I do. I don?t understand the company. I was hoping for, what I expected when I bought it, so she doesn?t do the oven, stove and things like that. I expected them to vacuum the drapes, because I don?t have a way of doing that. The don?t have their own vacuum cleaner. They used mine. I would expect a professional to come with their own equipment. Maybe not their own materials, but at least their own equipment. I can?t vacuum my drapes. I don?t have a way to do that, and if she used my vacuum, she can?t do it either.
    - Beverly N.
  • I reached out to Susana after reading positive reviews about her services. She responded promptly to my inquiry, followed up with a visit to my home and provided me with an estimate for time and cost of services. We agreed on an initial cleaning with return visit every 2-3 weeks. She also provided references and encouraged me to contact several of her current clients. Susana arrived yesterday with 2 of her team for the first time whole house cleaning and they accomplished everything just as she had stated. My house was thoroughly clean and fresh from top to bottom when I arrived home 2 1/2 hours later! I cannot speak highly enough of Susana's pleasant demeanor, professionalism, efficiency, attention to detail and her team's respectful care of our home and belongings. She takes great pride in providing quality services!
    - Laura R.
  • Provider cleans rental units for me from time to time between tenants. Very thorough, shows up when she says she will, completes the jobs in the promised timeframe and does an excellent job with the cleaning. Highly recommended and will continue to use myself in the future.
    - Tim M.
  • They came out initially and worked for about four hours. Unfortunately, it wasn't quite to my specifications. I called Mary Johnson to let her know, and she immediately brought her entire team back, along with her business partner. They were there for another four hours, and cleaned everything as thoroughly as possible. They cleaned things I didn't even know needed cleaning. Because of this experience, Mary's work ethic, and the fact that she stands behind her work, I will absolutely have them back periodically for cleanings when they're needed.
    - Al M.
  • We found Ashley’s Affordable Cleaning Service through Angie’s List and have used them for several years on a fairly regular basis. We really appreciate her service. Ashley and Ann are friendly, courteous, and professional. At the same time, they are very hard workers and do not waste any time. They know what needs to be done without a lot of direction. In addition to the routine cleaning, they will also clean specific areas when we ask. They do a very thorough job. We have a dog and they do such a wonderful job of getting up the dog hair, especially in the corners and crevices. We like that the house does not smell of chemicals after cleaning. Each time they come to clean, we know that our house will be beautiful and will be ready for our guests. Ashley is also responsive - when I call her, or text, I know I'll hear from her either that day, or in the next day or so. If there are delays in the schedule, Ashley stays in touch and makes sure that things work out. We are comfortable with them and enjoy having them in our house. We highly recommend Ashley's Affordable Cleaning Service!
    - Nora S.
  • I would absolutely not use them again. One of his workers called in sick that day. I had company coming out and I really needed it done. He ended up coming out by himself. It was kind of weird because he was a guy. He was a man and I was here by myself. I felt a little uncomfortable with him coming in. He did a good job for as long as he stayed. But, he wasn't able to get everything done. He offered to come back at another time and get the rest of it done. I don't want him coming back out, trying to give me another hour or whatever. I would never use him again. He was okay as far as personality. The work he did himself was average. The price was good. That's why I got them. He was a little late. I would tell a friend to try to get someone else and that I was not sure how reliable they are.
    - SHARON M.
  • Overall, great experience.  Very friendly and professional.  Excellent quality of work and Lilly was very responsive to communication via the Angie's List website.  Amazing deal for the discounted price from Angie's List ($89 for 4 hours).  Keeping the house maintained since the cleaning (3 wks) has been so much easier since they did such a thorough job.  I'm planning to hire them for regular service.  
    The only 2 things that I rated them B instead of A were punctuality and price - they arrived about 15 minutes late (past the window of 5:00 - 5:15pm), but stayed 20 minutes at the end to get everything completed as we discussed.  I was off work that day so this wasn't an issue for me.  Also, they were able to accommodate an evening schedule to prepare the house for a party, which was highly appreciated.  Second,the quote for monthly cleanings was about $80 higher than what I paid for similar service at our last house in Virginia (4 hours each month, $110 - $120), and $40 higher than a quote from a different company ($160) that I tried a year prior.  Casa Fina has, however, offered a  10% discount for the next cleaning, which is about $20 off $199/month.
    - Roberta M.
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Home Cleaning Services in Richmond Heights

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