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In Home Elder Care reviews in Richmond Heights

  • A
    Hilltop Village Apartments
    I got a recommendation for Hilltop Village Apartments from a colleague and it was a great place. They have wonderful people there and it is just a wonderful place. My parents were there for nearly 3 years. Eventually when my dad passed away, my mum started wandering so we had to move her to an Alzheimer's facility. Hilltop Village was very reasonably price. It is a great place for people who are no longer able to take care of themselves. We wanted to get a double apartment and we had to wait for a few weeks before something became available. They take them on trips and stuff. They have a desk where they watch who is entering and exiting. They have different dining rooms for the less and the more impaired, they have appropriate services matched to your needs. After my dad passed away, we had hired an aide to give my mum extra attention, and they didn't have a problem with that. They would call us if there was anything wrong. They had doctors come in once a month, they had activities and they would bring all the people together and they would help them make cookies or play games or have church service just to keep them occupied. We never had any problems with their billing and administration. It was an excellent place for them to spend the years.
    - MARY S.
  • C
    Altercare of Mayfield Village Inc
    The place is very nice, its beautiful. But the service is not as great as expected. You interview for these places and some tell you a great story then you find out the care is not up to par. They were not communicative, I did not know what was giong on. They did not keep me informed on the patients status. There were issues with the doctor. I can't get a hold of them, they refuse to talk to me. I never got to talk to this guy. The other two facilities they were very communicative and helpful in explaining situations with the patients. A lot of time elderly people don't know whats going. They were spending money on orthopedic issues and wheel chairs, etc. Then the stuff did not fit, it wasn't the right size. It wasn't a great experience. They give you the tour at the beginning we thought it was going to be quite functional and very nice. It did not turn out to be all that good of an experience.
    - robert m.
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In Home Help Services in Richmond Heights

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