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Auction reviews in Richmond Heights

  • A

    Attic To Basement did a fantastic job for us. 


    --they were excellent for the following reasons:



    1)  punctual - over the course of the estimating process and liquidation, I met

    with them 4 times - they were exactly on time for every meeting. 



    2)  met their commitments - what they said they would do, they did



    3)  very thorough - they reviewed every item in the home in developing their

    estimate (took almost 3 hours in their review)/ they did a complete job of clearing out

    everything



    4)  simple contract - a very simple, one paragraph contract



    5)  delivered = estimate - their charge was the same as their estimate - no

    additions or adjustments to the estimated charge (even though we added work

    after their estimate had been completed and they should have rightly added to

    the charge).  They also had difficulty with getting one piece of furniture out

    the basement - and that is an extra wall had been added after that piece

    had been moved to the basement - again, no extra charge. 



    6)  fast - they cleared the house in the 2 days that they predicted



    7)  clean - they did an excellent job of cleaning the house after they completed

    the job (sweeping / vacuuming, etc.)



    8)  quality / hard-working - my impression is that they work very hard to do the

    job right, and to meet the expectations of the customer.  They really want

    satisfied customers. 



    9)  excellent price - for the amount of work that had to be done, the charge was

    very reasonable (we were pleasantly surprised at the charge) 




    - DALE F.
  • F
    MY MOTHER PASSED AWAY AND WE USED MIKE TO LIQUIDATE THE CONTENTS OF HER HOME. INITIALLY THEY WERE REALLY NICE. WHEN WE SPOKE I WAS UNDER THE IMPRESSION THAT HER LARGER BETTER ITEMS WOULD BE COMBINED IN ANOTHER ESTATE SALE AND THE SMALLER ITEMS AUCTIONED OFF. THIS WAS NOT THE CASE. THE WORKERS ARRIVED ON TIME AND WERE KIND, BUT THEY HAD NO BOXES OR MATERIALS. THEY STACKED MY MOTHER'S GOOD CHINA BY SIMPLY STACKING AND PLACING NEWSPAPER AROUND THE STACKS AND THEN PLACED IT IN AN OPEN TRUCK. I PROVIDED SOME OF THE MATERIALS BUT WE RAN OUT, SO THEY PUT THE REST INTO MY GARBAGE BAGS. BY THIS TIME I STILL HAD NOT RECEIVED A CONTRACT, SO I CALLED AND SPOKE WITH A WOMAN IN THE OFFICE AND SHE WAS A DOLL. SHE BROUGHT THE CONTRACT AND ADDITIONAL PACKING MATERIALS. IT TOOK A COUPLE OF MONTHS BEFORE THEY UNPACKED THE TRUCK. THERE WERE TWO SALES; ONE IN WHICH WE WERE AWARE OF AND ONE IN WHICH WE WEREN'T. COMMUNICATION WAS LACKING. THERE WAS INITIAL PROMISE OF ADDITIONAL BUSINESS, BUT NOW WOULD NOT RE
    - SHERRY S.
  • F
    I USED THIS COMPANY TO AUCTION OFF POSSESSIONS FROM MY MOTHERS ESTATE. THEY PICKED UP VARIOUS ITEMS AND IT TOOK A LONG TIME FOR THEM TO GIVE ME A STATUS REPORT. EVERY TIME I TRIED TO GET IN TOUCH WITH THEM, THEY NEVER RETURNED MY PHONE CALLS. THEY PICKED UP THE ITEMS IN AUGUST, BECAUSE THEY WERE TO BE AUCTIONED OFF IN THEIR OWN BUILDING.
    - PAUL W.
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Auction Services in Richmond Heights

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    S
  • StubHub

    199 Fremont St Ste 300
    San Francisco, CA