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Well & Water Pump Repair reviews in Reynoldsburg

  • A
    The Eco Plumbers & Drains
    OMG! I have NEVER seen a job go that fast! This evening after heavy rains all day, I found my 30-year-old sump pump leaking and spraying water in our basement-full-of-important-things. I had to turn the pump off to stop the spraying, and with more rains predicted for the next several days, I was more than a little worried about flooding. At 10:30pm I called The Eco Plumbers, and left a message with an answering service, indicating it was an emergency. IN LESS THAN 5 MINUTES I got a call back, saying they'd have someone here in 45 minutes. "Dan" arrived on the dot, at 11:30pm, had everything in the truck to replace the pump, and was finished and gone in less than an hour. He even offered me options for pricier fancier models, explained the differences, and happily proceeded when I chose the "upper-low-end" model. He was pleasant and professional, answered all my questions, and when he finished, he would have stayed longer to do more work if I'd had more plumbing jobs to do. I am SO glad I called this evening, to avoid a possible catastrophe in the morning had I waited. On the way out, I asked him about our odd-model toilets, and he quickly gave me the options and prices if we'd ever want to replace them. These are my go-to plumbers now! Thanks so much for peace of mind and a good night's sleep now!
    - SAM L.
  • A
    Ohio Basement Authority
    Work was done professionally and on time. Everything was clearly explained to me so that I understood what was being done and why it was needed. The foreman on the job was Richard P. He was very professional and courteous and took the time to explain (and show) everything to me. The team cleaned up the areas when they completed the work.
    - Karen G.
  • F
    Ohio Basement Authority
    The inspector came out, unsealed my sump pump/radon pit and recommended replacing pump because it was rusty. Also told me my radon unit was not up to code and wanted to send their Radon guy out. 2 weeks later radon man shows up and points out that my sump pump is not hooked up to the pipe. How was the sump pump guy's inspection even valid, if my pump wasn't even connected? So, the radon guy agreed with sump pump guy that my radon unit was out of code and needed to be replaced (approx. $1300 not including the sump pump.), but wanted to come back with a radon detector (one would think the radon man would have one) After several calls from radon man telling me the tester wasn't available, about a week later he brought by a charcoal do it yourself radon test for me to mail to someplace in Texas. By the time the test was sent, the pit had been uncovered for 6 weeks or more, the radon fan had been unplugged for 2 weeks, so my test comes back at 28, well above safe levels. I ended up replacing the radon fan myself for $130, sealed the pit and bought the same test from Amazon and results came back 2.1, which is normal. Either these guys are totally inept or they were trying scam me out of $2000+
    - Robert K.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    During a recent heavy rain I discovered that the underground drainage line that served two sump pumps and the gutters on the south side of my home was clogged.�� I did not realize this problem existed until around 6:00pm.�� Immediately upon discovering the problem I called Roto-Rooter Plumbing and Drain Service located at 4480 Bridgeway Ave, Ste B, Columbus, OH�� 43219 and requested service.�� The dispatcher informed me that I would be contacted within the next 45 minutes to schedule the service.�� I did not receive the promised call; therefore, I called Roto-Rooter again to make sure that the number I had provided had not been erroneously transcribed.�� As it turned out, all of the technicians were out on other jobs and the dispatcher assured me I would receive a call shortly.�� Approximately, 5 minutes later a technician called and informed me that he and other technicians were tied up with another service calls and one of them would contact me as soon as that job was finished.�� At approximately 10:00pm, Mr. John Crowl (Technician # 2609) contacted me and informed me that he would be at my home in approximately 30 minutes.�� He arrived as promised, surveyed the situation, and provided me with an estimate of the cost to unclog the drainage line.�� I had used Roto-Rooter once before, in 2009 for the exact same service and it cost me $229.�� Unfortunately this time the base cost was $415 but with a Roto-Rooter discount coupon my cost was $375.�� I don't know enough about what it should cost to run a snake through approximately 90 feet of underground pipeline; therefore, I cannot say that the cost was in line with the norm or was higher than the norm.�� I can say that, under the circumstances, I was willing to pay the $375 to resolve the problem; and I consider the services provided well worth the cost.�� The work was completed at about 11:45pm and I appreciate the excellent work that Mr. John Crowl accomplished.��
    - Ward F.
  • A
    Drain Busters
    Initially I called a drain pipe contractor.  At the time he was dealing with a heavy backlog of work.  But he recommended that I call Drain Busters because he thought they might be able to do a quick relatively inexpensive diagnosis of the problem.  So that is what I did.
    Drain Busters sent their technician, Ian, out within a couple of hours.  He was able to check nearly the entire network with his camera.  He determined that there was no blockage of the drain lines, but the route from the backed-up drain (which carries most of the water) is by far the longest and least streamlined from a flow standpoint.  That is very useful information.  It tells me I need to reroute the backed-up line and probably increase its diameter.
    - Wayne M.
  • A
    AB Plumbing & Rooter LLC
    Went very well.  Plumbers discussed options and were very helpful and understanding that we had experienced a natural disaster.  They resolved the sump pump problem and installed a new water tank the same day.
    I've used AB in the past and have always been pleased with their responsiveness and professionalism.  Highly recommend them.
    - Katrina M.
  • A
    The Drain Doctor of Columbus
    He was on time, friendly, provided the back flow preventer and installed everything in a very timely manner. ��He cleaned up the debris, showed me his work and gave me a very reasonable invoice. ��Will use him again for any plumbing work!
    - John R.
  • A
    Blessed Plumbing Inc
    I corresponded with April, the owner, and arranged for the service.  Bill called about 30 minutes our and arrived on time.  I showed the Bill the problem, and he immediately knew what was the issue and how to fix it.  I am currently on crutches so I was hesitant as I I could not get in and out of the basement to turn off the water.  Not needed.  Bill was able to remove the old soldering, install a coupling, etc - and do all that plumbing stuff that I have no clue how to do.  Long story short, he was done in about an hour and the cost was $25 less than he had quoted.  He advised what small items we needed to do ourselves (he could have, but I asked if we could finish this part) to get the shower working - install face plate, and handle, etc.   Note, others had given me estimates of a low of $500 up to over $1K. 
    We found Blessed Plumbing through the Blue Pages (Christian yellow pages) and were very confident with his work.  He even gave some other suggestions on issues we were having (water hammer) and offered some maintenance advice on our aging sump pump.  I enjoyed my encounter with this company and would not hesitate to call on them again for any plumbing problem we encounter.  It is hard and rare to find honest people/contractors.  
    - MICHAEL C.
  • F
    ARS / Rescue Rooter Columbus
    Tech arrived on time.  Supposedly checked the three items listed.  I did not hear the sump pump run, so I don't know if he really checked it.  Told me there was no indoor shutoff valve for the gas line that runs to the outside of the house to connect gas grill.   I believed what he told me about fixing the leaky showerhead because another plumber told me the exact same thing and gave me the same approximate repair cost.
     
    The tech arrived in muddy clothes from a previous job.  He wore shoe protectors, but he walked up the driveway to my house, in the rain, with the protectors on his feet, so he left some mud in my bathroom.  He reeked of nicotine, the smell of which makes me physically ill. 
     
    When he was ready to check the gas line, I explained to him how to get under the deck, which was through an open section in the deck support lattice.  He chose to go under the deck from a different direction and broke a piece of my composite deck and did not tell me about it.  He just pushed the barbeque grill up against it.  The piece he broke was already cracked, but it still functioned as it was designed to, which was to support the deck.  After he broke it, it is totally useless.  It is the only support bar on that section of the deck, so now I am afraid of what will happen to my deck when a heavy snow sits on it.  I cannot fix the support bar myself, so now I guess I have to pay someone else to fix it.
    Finally, when he brought me the invoice he asked if I wanted to 'make a deal' and he would not charge me for shutting off the gas valve.  I realized later, when I discovered the broken piece on my deck, that he was trying to make a deal because he broke it. 
    I was so upset by the entire experience that I wished I had not bought the deal.

    - Janet S.
  • A
    The Waterworks
    Water Heater Gas Leak
    My experience working with Daren, technician from Water Works, was extremely knowledgeable and productive.  I had several problems, although the primary problem was a gas leak from the water heater. Daren was quick to find the leak and tighten three bolts to stop it.  He said it had probably been like that since the heater was installed 6yrs ago! Although not life threatening, it was good to know the leak was repaired.
    Toilet Fill Valve Adjustment
    Water heater remedied, I asked him if he would adjust a new fill valve that I installed a couple of weeks ago, that wasn't flushing properly.  He looked at it and explained how to adjust the levels - tank and bowl (the part of the instructions I didn't really follow  completely).  He said it was easy to adjust (that's why I called him) and proceeded to do so, AT NO ADDITIONAL CHARGE! I said "thank you". . . .
    Sump Pump Over Pumping
    Then he mentioned that the sump pump was running pretty much continuously.  I said it mainly does this during the Spring thaw (like now).  He said that it was due to it pumping water right down next to the foundation and/or the drain pipe could be frozen or blocked, causing it to"recycle" right back into the sump pump well. 
    Daren removed the outside pipe plug and used a PVC elbow joint and a couple of PVC, 8ft. straight pipes, (that I had in my garage), to redirect the water being pumped out into the backyard,  Daren said "NO ADDITIONAL CHARGE". After pumping over the last 3 days frequently, it stopped pumping within 30 minutes after Daren left!  It caught up that quickly with the well filling up!  
    SUMMARY
    No more gas leaks, toilet adjusted and quiet, sump pump pumping, and I am a 100% satisfied customer.  Daren was very courteous,  knowledgable and polite.  He explained everything he was doing, answered all of my questions and then some, and suggested other improvements I could make, including replacing toilets which were manufactured in 1987, and adding a backup pump.
    I have used waterworks before and I will use them again, and I'll ask for Daren!
    Thanks, WW!
    - Hilliary H.
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Well Pump Repair Services in Reynoldsburg

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