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Mudjacking reviews in Reynoldsburg

Real People ~ Real Reviews ~ Real Results

  • Randy's quoted price was reasonable. However, in spite of telling me the job would completed within the week, 2.5 weeks later he cannot even give me a date the job will be done. Most disturbing is the fact he took a sizeable deposit. More than I would normally be willing to pay. I am undergoing chemo for leukemia and he took advantage of chemo brain. We discussed my diagnosis, and there is a sign on the front door asking people to take precautions sine a leukemia patient lives there. So he is well aware of my diagnosis. I feel scammed. If you look on the BBB website, another person complained of the same tactic.
    - Barb L.
  • Arrived on time as scheduled;  explained what they intended to do; did the job promptly and cleaned up afterwards.  Then explained what they did and their warranty.  Billed me as according to their estimate.
    - David G.
  • B-Level (Jacob) provided a free estimate for stabilizing our basement walls, which were tilting inward due to expanding clay soil around the house. The quote included excavating outside the most severely tilting wall and straightening it, and stabilizing three walls with I-beams. He was very thorough and competent, and provided a quote that was very reasonable for the work to be undertaken. We decided in the end to go with an alternative approach, but it was a close decision and I appreciated B-level's professionalism.
    - Mark W.
  • I first contacted B-level through their website's online "contact us" form.  I didn't hear back from them though, so a couple days later I called instead.  Susan at their office answered and was very friendly.  She couldn't find my online form in the system, so their system may have malfunctioned, or maybe my computer did.  Susan then took my information and description of the issue and added our job to the list to be quoted.  B-level came by one day when I wasn't home, and took a look at the job and gave a quote.  I booked the job, and about a week later I was called and told what day my job was scheduled for.  All in all, took about two or three weeks from first contact to when the job was completed.  A little longer than I'd hoped, but it wasn't an urgent issue.

    Three workers came on the day of the job (I was required to be there, too).  They were polite and didn't mind me watching how they did the job.  First guy used a big drill/jackhammer type thing to make three 1" holes in the stoop, then they mixed up some concrete and pumped it through a hose with the nozzle inserted down the holes (one hole at a time).  Job got a bit tricky because the stoop was caught on a piece of aluminum siding and wouldn't rise as much as it needed to in order to correct the slope.  B-Level was not allowed to remove the piece of siding (for liability reasons I think) but gave me this option: they could come back another day after I'd removed the siding on my own, and the extra visit would be $150.  I didn't think it would take long to remove the siding though, and asked whether they had other jobs that day - they didn't (mine was the last one) and were actually willing to stay and wait about 20 minutes while I cut away the siding with a reciprocating tool.  So it saved me $150 that they were willing to wait!  Once the siding was removed, they finished pumping in concrete until the slope was corrected, and then patched the holes and cleaned up.  Stoop slopes the right way now!
    - Molly N.
  • Called to accept the estimate and had to call three times before I got someone to call me back.  I scheduled the leveling first and was told I would have to call back for a date on the driveway.  Two weeks before the garage was to be leveled I realized I would not be able to get the cabinets removed in time and called to cancel the leveling and to move forward with the driveway.  I was told they would get back to me and two subsequent calls later I still never heard back from the company.  It scares me to think of the job they might have done .
    - Steven G.
  • They were very courteous and professional - on time and did a great job. They worked for 3 hours and cleaned up after themselves. The driveway and walk look brand new. We couldn't ask for better service.
    - Judith M.
  • Very professional crew, completed the job nicely, cleaned up,  very thorough. The crew was also very willing to discuss and explain what they were finding was needed, and what they were doing to repair it.
    Total cost that was originally quoted was very reasonable, and was honored even though the job required a bit more effort and materials than originally expected.
    Would definitely recommend.

    - Norman G.
  • They were fantastic.  They were quick and there was no mess.  There wasn’t much between us.  They came, they did the job, they took off. I would most definitely use them again and recommend them to anybody.
    - Laurie H.
  • Their reaction to the crushed register was that I should buy a smaller register.  There are not smaller registers to buy.  They were not willing to fix the problem.  In addition, my kitchen cabinets pulled away from the wall due to all of the vibration from the drilling. 
    - JAN W.
  • I called A-1 over the weekend to have them come out and give me an estimate. They called me Monday morning and set up the estimate for the same day. The estimator called me back and told me the price. I had them come out on that Thursday to complete the work. I was at work when they came and did the job. I got home and the walkway was in alignment and level. They did a fantastic job and no mess.
    - ANDREW Y.
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Concrete Levelers in Reynoldsburg

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