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Buckstone Building and Restoration, LTD

in business since 2009

Business Overview

customer rated

63 customer reviews

9 years on Angie's List

Contact Buckstone Building and Restoration, LTD

Phone Number

(330) 703-7584

Address

PO Box 396
Randolph, OH
44265

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About Us

Our Mission is to provide every customer the best value and experience in the construction industry. We are committed to the highest level of professionalism, quality of work, and best response time. Buckstone Building and Restoration, LTD was originally founded and is currently located in Randolph Township of Portage County (Northeast Ohio). Buckstone is a locally owned and regionally operated organization, dedicated to community and family. Owner, Corey Myrla, has been a regular contributor to local charitable organizations including Habitat for Humanity (serving as Site Supervisor and Building Commitee Member) and multiple youth sports organizations. Our service and dedication sets us apart. Almost 20 years of experience in home renovation, business management, and custom homebuilding construction and sales management will provide the foundation for the next improvement to your home! Our home improvement projects are built around you and your family.

Contact Buckstone Building and Restoration, LTD

Phone Number

(330) 703-7584

Address

PO Box 396
Randolph, OH
44265

View larger map

Ratings and Reviews for Buckstone Building and Restoration, LTD

63 Total Reviews

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Showing 1-10 of 63 reviews

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F

Review: Garage Building Service
6 months ago

New construction garage

Came out for a quote. Said he’d get back to us in a week. He called that week and said he’d have the quote over that weekend. Nothing. We called him again the following week. He said he emailed the quote and he’d try again that day. Still nothing. Days later we texted him again asking if there was an issue can we give him another email address. Never responded. Don’t waste people’s time. If you don’t want the job, then say so. Very unprofessional. I don’t know how he even gets business operating like this. The poor review before mine made me not even want to call. But we decided to give him a chance anyways. Wish we wouldn’t have.
Services Performed
- Garage Building
F

Review: Decks Service
1 year ago

Front porch repair/replacement, small rear deck for back door.

He returned my call, came out to the house, and promised a quote. I never heard back from him. I called almost a month later, and left a message, and have not heard back from him. If you can't do the work, or don't want to, it is much better to at least get back to the person within a short time, and say so. Doesn't waste my time, and doesn't make you look unprofessional.
Services Performed
- Decks
C

Review: Drywall Service
1 year ago

Tile flooring, drywall, electrical, wainscoting, cabinets, crown moulding

It was great until Corey stopped coming with no explanation. I always paid immediately, and told him that we loved his work. After spending thousands of dollars, and having what I thought was a good relationship, he stopped coming, leaving work unfinished. Repeated calls, texts, and emails were unanswered.

Service Provider Response
The projects were based on time and materials as agreed. As you are aware, we originally stopped because you had expressed you were at budget for the moment. When you called to have more projects completed, I had let you know we were extremely backed up on other projects. We always had a good working relationship during the projects we completed and you seemed very happy with everything we did so I'm very surprised and disappointed by the negative review...especially considering this is years later.
Services Performed
- Drywall
- Flooring
- Room Remodeling
- Woodworking
- Home Remodeling
A

Review: Decks Service
1 year ago

Covered deck was constructed.

Went perfectly. Excellent workmanship, very professional, easy to work with. Cory did an excellent design and his team did top quality work.
Services Performed
- Decks
F

Review: Decks Service
2 years ago

Basement drywall replacement, painting and deck repair.

I called Corey June 24, 2017. I did not receive a call from him so sent an email on June 27. He called and came to my house on June 28 to look at what I needed done. Another email to him on July 2 asking about price and plan produced a "will contact you soon" response. I never heard from him again. I do not have a problem with Corey not wanting to do this job but not saying so was time wasted, discourteous, and a bad business practice for him.
Services Performed
- Decks
- Drywall
- Interior Painting
A

Review: Basement Remodeling Service
2 years ago

Approximately 450 square foot basement finishing with a half bath. The work included framing and drywall as well one coat of primer and one coat of paint. We chose the paint color. The draining pipes were already installed by our builder so Corey's team needed to run the water lines and install the toilet, sink, vanity, and exhaust fan. Carpeting was also included in the price however we bought the materials for the half bath flooring and Corey's team charged us for the install. The ceiling is a drop ceiling with canned lights. I had also requested 3 Cat 5 lines installed. Power outlets installed and are adequate and spaced to code.

It went very well. Corey's team was professional and everything was finished ahead of schedule. While we had to touch up the paint a little and install the toilet paper roll and towel rack holder hardware in the bathroom, I would definitely recommend and use Corey's team again. We are loving our new space and expect to get many, many years of enjoyment out of it. A big thanks to Corey and his team.
Services Performed
- Basement Remodeling
A

Review: Concrete Repair Service
2 years ago

Cory has done several jobs for our family. He built a large pool deck about four years ago and him and his team did such a great job we hired him again. In October we need a new composite deck on our house and also a good number of concrete stairs installed.

Cory does a great job and is very organized. I am always impressed with how professional and on time he is when he commits to a job. Most contractors show up late and finish jobs late... not Cory and his team... They are always early to the job site and finish on time. The quality of his work has been outstanding and I would recommend him to others. It is also impressive to see he has the same team of guys working for him - over the last 3-4 years that says something about him as a leader and boss.

Service Provider Response
Thank you for the positive feedback...I'm glad to hear you're happy with everything! We really appreciate your business and look forward to working with you on your future projects.
Services Performed
- Concrete Repair
- Decks
- Deck Cleaning
F

Review: Garage Building Service
2 years ago

had someone put up a block wall i think he sub it out

bad very bad i have a 8000.00 block wall. my garage was to be done in stages well that was the first stage i paid 4000.00 for that stage the next was a 25% down and that woulsd be 3400.00 but i paid 4000.00. nouthing was done.three weeks went by i called he said he was done becase i did not pay him 5000.00. well in my book 25%of 15000.00 is 3400.00 i paid 4000.00.so would you think this was good work not by any anyone.

Service Provider Response
I left several phone messages and sent numerous texts to the customer requesting that he call me to discuss his project (as far back as 12/27/16). To date (6 weeks later), I still have not received a return phone call and he has not answered the phone when I've called to discuss his project. Essentially the only replies I have been able to get were some texts...largely in part stating he wasn't available (even though I offered to meet him whenever he was available). The foundation for the garage was completed 1/16/17. The garage was backfilled on 1/19/17. Customer shorted the foundation draw payment by $1,000 (he paid $4,000 even though $5,000 was clearly specified in the Agreement) and he did not pay for his change request to add in a driveway allowance (which was an additional $1,580). The exact verbiage in the Agreement for the portion that addresses the foundation draw states "Five Thousand Dollars ($5,000.00) shall be due at foundation installation", which is pretty clear. Additionally, the Original Agreement/Contract amount was $19,960 plus $1,580 for the customer's change request...there is not an Agreement with this customer for $15,000, nor has there ever been. No reason was provided by the customer as to why payment was short (it seems as though he just chose to pay what he wanted to pay, when he wanted to pay it). Due to payment/s being short and lack of response on the part of the customer, the project was stopped at backfill. Since he would not communicate/meet to discuss items necessary to proceed with the project, on 1/30/17 I offered sending (and/or meeting) for us to sign a Mutual Release Agreement or to line up Mediation with a 3rd party (even though there are no issues with the quality or specifications of the work completed, nor have any quality issues been expressed on the part of the customer to us)...to date, he has not committed to following through with either. In all the projects we've completed, this is the first I've dealt with a customer that expressed that they didn't want updates on the progress of the project and would not respond to the multiple attempts to meet to discuss items related to the project. Since the customer would not discuss items needed relating to the project and didn't pay in accordance to the agreement, unfortunately we were left with no option but to stop progress. While it is always our goal to provide the best quality and service in the industry, this truly is a situation of an unresponsive/unreasonable person. The Agreement is in place to help ensure both parties are on the same page about the project. We can point out what was agreed, but we can't force him to hold up his end of the Agreement and we can't make him call us to discuss his project. We would have preferred to complete the project, but that's just not possible under the circumstances he's established.
Services Performed
- Garage Building
A

Review: Decks Service
2 years ago

I needed a new front porch. They removed the old cement slabs.

All went very well. The work is beautiful ! It is just as I pictured. It is a small porch, but perfect for me.
Services Performed
- Decks
A

Review: Decks Service
2 years ago

build a new deck.

the deck looks great.. Very well done!

Service Provider Response
Thank you for the positive review...glad to hear you're happy with your new deck! Please let us know if you have any future projects. Thank you,
Services Performed
- Decks

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