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Plumber reviews in Plain City

  • A
    We had new granite installed in the kitchen and two bathrooms. As part of this, we had to have everything removed the day prior and new hardware installed the day after. Also, we had a shower and tub hardware replaced. Our plumber was Nathan. He was outstanding in all that he did over both days. He is polite and thorough and went above and beyond to make sure we were pleased with the work. The bill from Eco Plumbers was $800 the first day and $1600 the second day ($2400 total) for the labor, we provided virtually all the materials. He worked a total of about 11 hours total for both days, so that works out to a bit over $200 per hour. No problem at all with the service, the customer calls and texts we received and the work quality. Was surprised at the costs. I rate Nathan and the plumbing service as outstanding. Be aware of the costs if you choose to use them. They do not charge per hour, they charge per job projects.
  • A
    Foust came out to the house to hook up the gas for a fireplace insert. It was nice to see a company that cared about there work and customers. They were very fast about getting back with me. They were on time and performed great work. I would definitely hire Foust Plumbing again.
    - David R.
  • A
    I had 3 quotes for the job and although Finished Basements Plus wasn���t the least expensive quote I chose them based on the fact they have done 6 homes in my 52 house development. I have Brian come out to bid the Job and his knowledge of the business and concerns for my complete satisfaction won them the job. He is a honest man and truely cares about his clients. My basement had a bedroom, playroom, full bath w walk in closet, half bath kitchen, living area, pool table area, and complete bar.
    - Robert V.
  • D
    I contacted them for a new septic system estimate and sent them all needed information. After a month I followed up and they acted like I they had never heard of me. Then proceeded to tell me that they could not provide an estimate because they were at capacity. So I basically wasted a month on them. Luckily I had other bids out as well.
    - Jason V.
  • B
    It went well and the work was done well. The worst part was that the cost far exceeded the coupon cost; asked $450; we settled on $300, still high (I provided the heater and it replaced one already on site), but I was glad to get it done. The plumber was polite and patient and did everything to make the work as permanent as possible.
    - WILLIAM W.
  • A
    Tommy was very professional. He Called me in the morning to let me know what time he will be coming, and kept me updated on his arrival status. Once at the house, he got started right away installing the toilets, kept everything clean and tidy, and very efficient. I was so happy with his work that we hired him again on another trip to change our kitchen faucets and plumbings the week after, and will definitely hire him again on our future plumbing needs.
    - Felix L.
  • A
    I had an issue with my backup battery sump pump when I lost power.  I almost had another disaster.  I called Eco Plumbers and they sent their top crew out immediately.  Bob H. and Braun B. came out and took care of my problem and eased my concerns. The whole incident was stressful, but knowing that I was able to count on Eco Plumbers I felt much better.  I don't know what prices are what in the market, but I believe you get what you pay for.  I feel like Eco Plumbers pricing was fair for me and made sense.  But it's also backed by their stellar performance, workmanship, and customer service. Eco Plumbers is the company model that others should strive for.  Their team members represent the level of service that other companies can learn from. Thank you Braun and Bob for your help today.  Bob, as always you go above and beyond with your diligence and personality.  It's not just your workmanship, but your character.  You and Braun are magnanimous individuals, and I'm lucky you guys were available to help me through these issues.  I cannot imagine having a smoother experience with the incident we had; you guys are the best!
    - Matthew G.
  • A
    Eco Plumbers is extremely professional and courteous. Just by the customer service setting up my appointment I was blown away. They fit me in last minute. I'm not used to calling these types of services and dealing with friendly staff (which is sad), but Eco Plumbers were extremely friendly, knowledgeable, and quick. Holden was the technician assigned. He let me watch and ask questions as he worked. He was extremely thorough and didn't miss a beat. All the while answering the fifty or so questions I was throwing at them. They didn't charge me for the evaluation which is insanely awesome. They offer this annual maintenance/inspection program that is an absolute steal of a value. I cannot recommend them enough. I am very happy they service my area and that I was able to find them. They re-invented the program for me, in terms of what I should expect from other professional firms that offer home maintenance services outside of plumbing. Thank you Holden (technician); thank you Thomas (customer service/appointment setup); thank you Eco Plumbers!
    - Matthew G.
  • F
    Absolutely terrible. Was planning to use Ace Septic for service because I was sent a reminder via postal mail. I called to setup service and they were not able to lookup my account, even though they had serviced it before. The lady said she would call back the morning of the appointment to give me a quote (??? which was several days later) which was odd but I figured it needed done so lets move forward. Service day came and no call. I called in and spoke with a different woman. I don't think she gave her name, but by the other reviews it sounds like its the same woman. She was the one of the rudest people I have ever had the displeasure of speaking with. She couldn't find my account but gave me pricing and was just extremely rude... and annoyed that I had asked additional questions. I got off the phone and thought about it... and decided to call back and cancel. There are far too many companies that provide the same service (at probably a better cost) that are far more professional and show courtesy. Thanks to this woman I will make sure I never use this company again, and explain to my friends and family to never use their services either.
    - Matthew G.
  • A
    I made an appointment on Monday for service on the following day.
    Travis was very knowledgeable and showed up before my appointment window. He asked all the questions he needed to, replicated the problem I was having, let me know up front that it was not the garbage disposal that was the problem (we replaced it anyway, it was 10 years old and had had other problems). After letting me know what the possible outcomes were and checking the piping in the basement, he got to work. He ended up having to snake the drain 60 feet, but was able to break up the clog! 
    Travis was very professional and kind. He told me about other products and services that ecoplumbers offer, but was not a pushy salesperson. 
    I would definitely call ecoplumbers again!
    - Constance B.
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Plumbers in Plain City

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