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Lawn Care reviews in Plain City

  • F
    Downing Lawncare LLC
    Downing Lawn Care has been doing trim work and Spring and Fall cleanup at my parents house for the last several years. This year they have totally dropped the ball. Noone came out to do the regularly scheduled Spring clean-up, noone has come out to do the bi-weekly trim and noone has tried to contact me. I did get ahold of Seth and asked him about the Spring clean-up that had been scheduled 4-6 weeks prior, he told me he would have someone out there in the next few days. After two weeks, I emailed Lori and asked her what had happened. She told me that Downing grew faster than expected and would not be able to get to residential services until after mid June. You would think that being a regular, great customer that we would have warranted a phone call or email letting us know that our services have changed. Very disappointed in Downing... not sure what happened... but customer service for this company has nosedived this year.
    - Carrie B.
  • F
    Weed Man - Columbus North
    I have used a number of different lawncare companies and have learned that a person needs to be careful in selecting a good one. I have used my current lawn & landscape company for several years, and I am very happy with them ��� we LIVE in Delaware county, OH area. This review is about a robocall I received today. I do not like, and am extremely unhappy, receiving robocalls such as the one received today. It is UNPROFESSIONAL AND A MAJOR INVASION OF PRIVACY! I missed the call but listened to the recorded message left; it was Corbin speaking - apparently Corbin Schlatter the principle listed in Angies List. The incoming number was not shown on my incoming call list just "Private Number." I called the number Corbin stated in his robo voice mail recording ��� note the number he gave was the same as that in the voice mail message header information behind the recorded message that Corbin left. First time I called a lady answered and I mentioned I did not request a call from them and I ��� absolutely 100% do not want to receive robocalls from them or anyone for that matter. Also that my cellphone number is on the FCC-"Do Not Call" list. I asked to speak with Corbin and she said she could take my name and number. I asked for the name of the junk telemarketer that WeedMan was using to make robocalls to my phone. She didn't know / or would not give to me. Later I called the number again and CORBIN ANSWERED THE CALL. When I said 1) I was unhappy receiving robocalls from him with his recorded telemarketing messages and 2) he / WeedMan did not have my permission to MAKE ROBOCALLS TO MY UNLISTED NUMBER , HE HUNG UP ON ME. Later I called again and Corbin answered. In answer to my specific question he said they were paying / using a third party marketer to do these robocalls, and that he didn't know where they got my name and number. MY NUMBER IS UNLISTED AND I AM ON THE FCC ���DO NOT CALL LIST.��� I asked for the third party telemarketer name and contact number, and CORBIN HUNG UP ON ME A SECOND TIME. DO NOT DO BUSINESS WITH THIS COMPANY !!
    - Danley W.
  • A
    GreenLawn Specialists
    Greenlawn was quick to respond to my online request. All work was done while I was away from the house. They did an excellent job and completed all the tasks I asked them to. Billing was done online as well. I highly recommend them.
    - LINDA H.
  • A
    Loving Family Landscapes and Outdoor Drainage llc
    They couldn't have been better. A gentleman came was considerate and polite. He was clear about the parts of the project that were beyond his scoop. I liked his honesty and integrity. We haven't made a decision yet, we are still waiting on one last quote.
    - Lucinda B.
  • C
    Scotts LawnService
    I called their customer service and I had trouble cancelling my service. They were also adding additional services without my permission. They've had a great product but I think they have some fine tuning to do on the customer's end.
    - John K.
  • A
    In The Yard Landscape
    Danny and his team are wonderful to work with.  They truly care about the customer and do the job that they agreed to do, no matter what obstacles they run into.  They always make it right.  We had Danny come out to talk about the new back patio, and he walked us through some potential issues and worked with what we wanted to make a beautiful outdoor space.  We then also added landscape lighting that we love.
    Danny's original quote was right on the money.  He has a small team that he works with, and with this being a busy time of year, was still able to make sure that everything looked great; including coming out to see the landscape lighting at 9 pm to make sure that we were happy with it.  Remember, this isn't one of the big businesses coming out and giving you a quote and then routinely finding new "hidden" costs; this is a family-owned small business that believes in an honest relationship with its customers!
    I would recommend In The Yard to anyone looking for an honest, professional team that truly cares about what the customer wants and is passionate about making the customer happy.
    Thanks Danny, Dan, and Ben for improving our house and always responding promptly to any concerns we had!!
    - Christopher B.
  • F
    Omniscapes LLC
    I purchased the $49 landscape design on Angieslist.  I setup an appointment for Tuesday at 4:00 (I was leaving work early and taking PTO in order to make the appointment). Around 4:15, I called the company to see if maybe they were unable to find my house (newer housing development).  I got a third party answering service that took my information. 5 minutes later someone from Omniscapes called back to tell me that they were stuck in meetings and unable to come out that day.  Would have been nice to receive that call BEFORE I took off work early.  I rescheduled for 6 PM Thursday, so I wouldn't have to take more time off work.  Thursday rolls around at 6:15, still no one there, so I call again and get the 3rd party answering service.  They take my information and I sit at home waiting.  They never called and never showed up, nothing but disrespectful.  Monday (4 days later), the company calls to ask if I want to schedule an appointment, as if they didn't even realize that they didn't show and didn't call 4 days ago.  I told her no way, I don't want to be disrespected again and I don't trust that they will even do a good job at the design if they aren't even able to show up for appointments or at least have the common courtesy to call and let you know they aren't coming. I promptly contacted Angieslist to see if I can get a refund for this deal that will never occur due to the poor communication and organization of this company.
    - Courtney W.
  • A
    Ruby Home and Hauling Services
    They did a good job.  They didn’t clean out the beds but that’s best since they might not have known about the plants.  The rest of cleaning was excellent.  They worked in a professional way.  The men worked the whole time.
    - WILLIAM W.
  • A
    Danny was very responsive and knowledgeable about which type of seed to use for my lawn. Spoke to him several times on the phone and each time he was professional and followed up on what he said. Had to reschedule original appointment because of dry/hard soil but he followed up and came two days later once I watered the lawn enough. Anyone giving Holey Grounds and F rating about not receiving a return call should be aware that this is basically a one man operation. He had mentioned he had about 30 appointments the week my service was completed. Complicate that with weather that isn't cooperating and what can you really expect when you call at the last minute for aeration? Fair price and my yard looks great! A+
    - Russ F.
  • A
    Landscapes By Terra, Inc
    As always (we have been customers for 10 years) the men did a beautiful job.  They worked very hard and cleaned up my flower beds and put down new mulch.  They had to edge new beds and that is not easy in our clay-type dirt. My yard looks perfect. They hauled away all the debris, swept the walks, patios and driveway and blew away the remaining leaves dropped by our countless trees. And they did it all in one day!
    - Beverly E.
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Lawn Care Services in Plain City

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