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Home Health Care reviews in Pickerington

  • A
    HomeWell Senior Care - Central Ohio
    In March and April 2017, I required assistance with activities of daily living after having extensive spinal surgery. I was unable to perform everyday tasks for myself; ie: laundry; household chores; errands including grocery shopping; cooking. As I researched home care agencies, HomeWell stood out due to the services they offered and how organized they were. A nurse came to see me while I was still in "Rehabilitation; she explained the services and how their system worked including financial process. A Certified Caregiver was scheduled to be here on same day and time every week. This was done incorporating my requests and needs. The same person was assigned to me throughout the entire service time. This allowed us to become acquainted and comfortable with each other. She was always on time and stayed the arranged amount of time. She was experienced and able to arrange the tasks as needed for that day. She bought my groceries every week using the list I made. Each staff member i interacted with was pleasant and helpful. HomeWell's dependability and service eased the stress I felt about this personal assistance.
    - kay t.
  • C
    Custom Home Elevator & Lift Co Inc - Columbus
    After providing the quote, they raised the price $200 because of a mistake.
    There were several issues regarding the installation crew and their work. They removed a handrail and installed a new one on the other side of the stairs. The new one is misaligned and doesn't run at the same angle as the stairs. Also, they drilled additional bracket holes that weren't used. They said that was from searching for a stud, but it was right below where the bracket was installed and there was obviously a stud at that point. The lift rail came in two pieces which they didn't align correctly and there is a noticeable bump when the lift passes the .junction.
    Training was very rushed and incomplete.
    Overall, it works and is acceptable, but the installation crew was not professional nor concerned with customer satisfaction.
    - RICHARD B.
  • A
    Senior Independence were extremely good. When my father passed, the woman was here very quickly. The staff was wonderful. She was a wonderful person and he was just too big for us to bathe. Their treatment of him was wonderful. They took care of all bills through the insurance. My dad's doctor mentioned Senior Independence so we called them and I don't think most doctors know about them.
  • A
    Compassionate In-Home Care Inc.
    We found the caregivers very kind and helpful. There was one caregiver that we didn't care for and she was replaced immediately.Joe, the owner of the company, was extremely helpful even after we moved our parents to assisted living. The long term insurance company changed they way they wanted forms filled out and Joe drove all over town to the cargivers and had them redo the paperwork so that the long term insurance would accept our claim for reimbursement., The caregivers helped my family 7 days a week for 6 or more hours a day. We are very grateful for the assistance they gave us in caring for our parents.
    - Judith L.
  • A
    As always, great.
    - Richard H.
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Home Health Care Providers in Pickerington

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