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Recent Small Appliance Repair Reviews in Phillipsburg

  • D
    Choice Home Warranty
    It had been a couple days short of 1 month since the Tech came to assess the problem with the A/C unit. It was leaking at the coil. Choice Warranty continues to argue with the A/C co. about size of equip., and costs to be passed on to me. They don't pay for the entire repair. So they continue to send emails saying they are ready to repair...they aren't and emails that say my costs are going to be $1000.00. The A/C co. says it will probably be $1500.00. More arguing about costs. When you call the Choice, they are clueless as to the status of your claim. They put you on hold and call the A/C co. When they return to the call they don't have any updated info. Their phone system is JUNK. It sounds like 2 ton cans connected by a string. I have spoken to 6 different associates and they all speak broken english, that combined with the phone system makes it almost impossible to understand what they are saying...but they are polite. When my water heater broke...leak, I found out THEY DONT COVER WATER HEATERS. It's a Home Warranty Co. and a water heater is a major component to your home. It was in the contract, so I had no leg to stand on, but come on. I had a hot water switch replaced in my washing machine. They were on the phone with the Tech for over an hour. After the repair I asked the Tech why. He told me they kept asking questions that would disqualify my claim. Since this was a simple switch, it was ultimately repaired...but they tried hard not to have to pay for the repair.
    - Dean W.
  • A
    Johnson Repair
    Mr. Johnson was very quick to respond to my initial request for service. He gave me a two hour wind for the next morning and called within the time frame and arrived shortly thereafter. He suspected it was a fuse and it was. I watched as he had to take apart a bunch of panels before being able to actually access the area the fuse was in. I had some lint build up in the area, which he believed caused the fuse to overheat and blow. He vacuumed out the area, replaced the fuse and everything worked fine! He also took the time to explain to me how and why the fuse works in this particular instance and what I can do to prevent it from blowing again, or causing a fire. I will definitely use his services again. His costs were VERY reasonable!
    - Nancy S.
  • A
    Johnson Repair
    Excellent experience. John was professional, courteous, friendly and efficient. Quickly diagnosed and repaired the problem (leaking seal). Price was reasonable and included parts and labor. Even our dog liked him. Would definitely hire again.
    - William P.
  • A
    Johnson Repair
    Great. We had to call a second repairman because we had a slight disagreement with them. Mr. Johnson was very prompt. He discovered the problem almost instantly, and by the way, it was NOT what we had already paid for with another repair person. AND, it was not the second recommendation with. Therefore, it is a good thing we had a new set of eyes check out a fairly new Maytag. He showed me the broken part. Mr. Johnson charged us a fair price, and the over works! Also, while he was here he was able to replace the water filter in the refrigerator. Good guy.
    - Lawrence A.
  • A
    Johnson Repair
    He was so polite and friendly. Explained everything he was doing, went out of his way to get us a part we needed and didnt charge extra. Was here exactly on time and got the job done quickly and our dryer is working better than before. Will definitely hire again if anything goes wrong.
    - Sara S.
  • A
    Johnson Repair
    It went very well. He took time to look at the fridge and determined cause of ice forming. It was a struggle to pull the appliance from its nook but with sweat and persistence, he succeeded. He found the reason water wasn’t draining as it should and made the repair. Time will tell if it was successful, but I’m pretty sure it will be.
    - CAMILLE F.
  • A
    Jacks Installs
    He is professional, kind, and respectful. The cost was reasonable compared to other companies. The job was completed thoroughly and he cleaned all of the area up and took the old disposal away. would highly recommend!
    - Barbara T.
  • A
    Logan Master Appliance
    Have used Logan Apliciancssince 2009. Without exception their response has been prompt, and their technicitions have always been knowledgeable and courteous.
    - Ron B.
  • A
    Logan Master Appliance
    This was one of several other service calls by Logan Master Appliances over the years. Their office staff is friendly and responsive. We usually see the same service tech, who is competent and helpful. Have not found their service call charge or bills to be excessive. Plan to continue using these folks.
    - Ron B.
  • A
    Logan Master Appliance
    After having a terrible experience with another local repair shop, who basically recommended that I replace my $3,000 microwave/wall oven combo unit; I decided to give one more company a shot, and boy am I glad I did. The tech from Logan came out, immediately found what was wrong, and even disconnected the microwave from the oven so that we could continue to use the oven without having to flip the breaker on and off until the part came in (the microwave hummed when the door was closed - so to use the oven, you had to leave the microwave door open, then shut off power to the entire unit when done). He was incredibly friendly, and I could tell that he knew what he was doing. The part came in yesterday and the tech came out today to install it and it's now fixed! Hallelujah! I almost tossed a $3000 unit when all it took to repair it was a $125.75 part. I highly recommend Logan's and will use them for all of my future appliance repair needs.
    - KATIE E.
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Small Appliance Repair Services in Phillipsburg

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