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Cleaning reviews in Pemberville

  • D
    When I called they got me booked quickly and they were on time and friendly. That's where the pros end. I was supposed to get the big clean for $250 which included tons of items on their website such as oven and refrigerator cleaning. I was super excited for those details. When they arrived they forgot their vacuum. I thought that was odd because no cleaning service ever brings their own vacuumed due to fleas/lice and who knows what else. We met in the kitchen after 1 hour and 2 guys working and they said they were about done (I have 2,500 square footage) I thought that was quick so I said did you do the kitchen? I couldn't tell. I opened the oven and it was not touched. The owner then says well, I'll bring my cleaners next time and get that good. I thought this was the BIG CLEAN! So the one guy starts trying to clean it. After he finishes I grab a paper towel and wipe the sides and tons of lint comes off. I then look at the countertops and ask, have you done these? They say yes. I then grab 409 and start cleaning myself because I'm getting coffee grinds and other debree. The owner says go take a seat we got it. (I thought he said he had already done the countertops). Then I see another part of the countertop with frosting on it. Next I go to the laundry room. Clearly not touched and I start cleaning the sink. Next I look near the fireplace and it hasn't been vacuumed so I grab the vacuum and get that area. I do all of this while they are in the same room! At this point I'm just frustrated. They leave. I go around the house and take pictures. Then I open the microwave and they didn't touch it! Come on, for $250 I deserve a clean house! Oh and I almost forgot, they didn't move any small furniture and clean underneath. Take a look at the pictures. Corners of rooms were completely ignored as was, well, nearly everything. Beds were not made...Should I continue
    - kristin g.
  • F
    I would like to start by saying that I have offered positive feedback in both the punctuality and responsiveness categories, but that is where the positive feedback ends. The owner of the Perfection was very pleasant during our contact. Unfortunately, I had a negative experience. The first day the crew was contracted to complete a very specific list of tasks (which were discussed and a printed copy was provided with notes on my dining room table). Upon completion of their time in our home, the crew left my front door wide open. They also did not complete a number of the tasks that were located on the list. I contacted the owner and he sent out a crew the following day to complete them. Unfortunately, that evening I discovered that a cell phone was missing from my home. I contacted the owner and he did not having any information. Unfortunately, whether or not the theft occurred during the cleaning service-due to the negligence that occurred leaving our door open, Perfection cleaning should be held accountable for this issue.
    - Kylee W.
  • B
    We used Stanley Steemer Carpet Cleaner.  They were here over a year and a half ago.  It cost between two and three hundred dollars for three or four rooms, I think.  It seemed they had younger kids that were as professional as the ones in the past. 
    - Bill K.
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Cleaners in Pemberville

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