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Recent Appliance Repair Reviews in Pemberville

  • A
    Neli Virtual Appliance Repair
    It was challenging to get the machine into the diagnostic mode but Wally eventually figured it out and determined the corrective action.
    - Fred M.
  • A
    Rapid Repair Appliance Service
    Chuck was the name of the technician. He was polite, thorough and charged a reasonable rate. I knew exactly when they were coming and didn’t have to wait all day. I would definitely recommend this company and if I have another appliance break, Rapid Repair will be my first call!1
    - Linda T.
  • A
    H-Man
    Arrived around 9, began working immediately. Put door back on track and was finished around 10:30.. Cleaned up everything and the door is working just fine.
    - Ann R.
  • A
    Neli Virtual Appliance Repair
    Super helpful video chat, walked me through the issue and then the steps to fix it. Definitely saved money on blindly replacing things in the freezer. Friendly staff, helpful service, would definitely use again.
    - Lukas T.
  • A
    Ace Appliance Inc
    This company had replaced my ice maker under warranty 2 previous times and it was very easy and timely. This time was different. It wasn't just the ice maker so they had to come out a few times to figure out the problem. I am in customer service and am very critical ( probably overly critical) of others when it comes to that. I didn't understand why it seemed so difficult to figure out and was upset because of it. What we as consumers need to understand is that these appliances are full of technology and there are a series of tests that have to be done to try and track the issue. Ace has no control over those tests. Whirlpool tells them what to do and they have to follow their process. James is the service tech that came to my house for past repairs and this repair. He is first rate 100% great guy. They even sent another tech out (Sam) to try and assist James with the issue. He was also very friendly and knowledgeable. They called Whirlpool and talked to engineers and got the problem fixed. I will never call another appliance repair company for anything. these guys are the best. And this is coming from a guy that is very hard to please. Thanks for putting up with me Ace!! I really appreciate it.
    - kevin k.
  • A
    Choice Home Warranty
    Technician was dispatched within 48 hours of filing claim through Choice Home Warranty. Technician assessed unit and found control board was failing. Advised unit be replaced as continued failures would cost more to repair than to replace. Choice advised me of the cash payment option for me to replace with a model of my choosing, and worked with me to ensure a fair price was paid for me to replace with a similar model. Choice Home Warranty has been very easy to work with and resolved my claim in a timely manner.
    - Todd S.
  • F
    HI TECH MECHANICAL
    Came the day after I called to give me an estimate. Six weeks later after giving them the go ahead, I was still waiting. I kept getting excuses that they were busy and that they were short of personnel. Every time I called I was told it would be next week. Finally Bill Murray (the owner) called. He said he wanted to come out the next day, Thursday, review the work to be done And do the job the next day on Friday. He showed up as promised (sans protective Covid mask) and spent all of two minutes asking what I wanted done??? As he got into his car to leave he said his men would be out the next day...or Monday. I left several messages both on Friday and Monday with people from the business. They told me Bill would call me back. No one ever showed up or even bothered to call me. Two weeks later, nothing. Is it too much to expect professional service these days? If you didn’t want the job, why not just tell me rather than wasting eight weeks of my time. One can only assume that their workmanship is no better than their customer service. I’m probably lucky.
    - Jeff H.
  • A
    Durocher TV & Appliance Inc
    Service man called when he was within 15 min. of my home, arrived promptly, spent quite a bit of time on my dishwasher cleaning and clearing debris. Was knowledgeable and communicated well the procedures he performed. Respectful. I was very pleased with the service I received, and fell it was a great value. And I would definitely use Durocher's again.
    - Carol L.
  • A
    Dave Smith Appliance Services LLC
    It went fine. Technician knew what he was doing (Michael) and installed a new ice maker in our 12 year old refrigerator. It wasn't inexpensive, but the service, promptness, and professionalism were top notch. I would definitely use again.
    - John D.
  • A
    Durocher TV & Appliance Inc
    He arrived on time.  Finished within the time that he said that he would.  I appreciated all the suggestions.
    - Kate M.
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Appliance Repair Services in Pemberville

Companies below are listed in alphabetical order.

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