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Health reviews in Pataskala

  • F
    CVS Minute Clinic
    Terrible - doc spoke very poor English, observing doc had to translate for her. Appointment took way too long. Failed to diagnose strep throat and ear infection and sent me home without any testing. Total time 20 minutes. The next day I went elsewhere and was told that my symptoms were clearly indicative of my condition. I was billed for an "extended appointment" however by Minute Clinic. My first two calls to the billing office where I formally stated I was disputing the bill were met with promises to be called back by a manager - never happened. The bill was sent to a collection agency ( illegal under the Fair Debt Collection Practice Act when a bill is in dispute). I finally got through to a call center supervisor with Minute Clinic who told me the billing codes for extended appointment were not related to the amount of time I was there (ICD10 coding from the US Gov standard states 60 minutes was billed). Eventually I spoke with the Call Center Manager who advised me that they bill based upon the volume of information entered by the doctor and not the time spent with me. She also stated that if they review the bill then they may find that I owe money than originally billed. To me this appears that they are over-billing as a matter of general practice and not what is reflective of the patient care. The veiled threat to increase the amount owed speaks for itself.
    - DAVID B.
  • D
    Mount Carmel Medical Group New Albany
    The doctor's office sent my prescriptions to mail order pharmacy from my previous insurance in error. I called the office and gave them the info on my insurance card for mail-order prescriptions. They first told me they do not send prescriptions to mail order pharmacies. A supervisor told me they needed the exact name of the mail-order pharmacy which was not on my card. She refused to call them directly with the number I had provided so I had to do it myself and call her back. Between her explaining this to me and the multiple phone calls I am sure it would have been more expedient, customer friendly, and certainly more consistent with the type of service one expects when dealing with a New Albany Doctor if she had just done it herself.
    - DAVID B.
  • A
    Eastpoint Dental
    We took her into the office and the entire staff worked through all of her fears. They gave her the confidence back that she needed and actually were able to give her the novocaine shots without her even feeling it. They took a very painful and scary experience for my wife, daughter and myself and turned it into a pain free experience that took the fear of the dentist away and made it a fun visit. We are very grateful to them and would recommend them to anyone. I have been visiting their office for over 15 years and knew they were great but didn't know how they would do with a young child in an emergency situation. To sum up our experience and overall feeling can be summed up in one word, "AMAZING"! If you are looking for a great dentist, look no further.
    - Rick C.
  • A
    Cheryl Lampe DDS Inc
    It went very well.  I had my teeth cleaned while I was there and had a very good technician.  My husband has been there to have his teeth cleaned there as well (Anna, I do believe, was her name.)  She was very gentle and thorough.  I would highly recommend Dr. Lampe and Anna.
    - Linda C.
  • A
    Reynoldsburg Chiropractic Center John C Kohl DC

    Dr. Kohl and his staff are fabulous.  Whether it is for a regular adjustment or my husband and I have done something to our backs that requires to be seen before our next appointment, Dr. Kohl and his staff have gotten us into the office on the next available appointment.

    - NANCY B.
  • A
    Reynoldsburg Chiropractic Center John C Kohl DC
    Great experience all around (with one exception).  I'm always treated well, glad to be seen, and most importantly, I always get effective treatment. All the insurance and billing matters are seamlessly handled, and I have to say this is all-around, hands down, the best office of the 6 or 7 chiropractic centers I've been to in the last 15 years or so.  
    If i had to find one area of improvement, it would be the timeliness of my appointments. And I realize this fluctuates depending on the day's events. For my most recent visit, I was on time for my appointment, but waited in the waiting area for 20 minutes, before being taken to another room where I waited for 15 more.  All told, I was seen 35 minutes after I should have been.  This has happened on more than one occasion.  So, lesson learned- I now schedule the first appointment of the day. 
    Still, it's a great practice. Dr. Kohl and his staff are great, they care, and most importantly, they fix what ails ya. Or, they did for me, at least.  Highly recommend!
    - Deanna K.
  • A
    Pataskala Family Dental
    They're thorough, very professional, very nice. They do a good job. I personally haven't been to the dentist in years and they don't make me feel embarrassed or uncomfortable; they just take care of me. I go three or four times a year but when I walk in the door, they know who I am. They recognize me. They send me a card, like a month ahead of time reminding me of my appointment and then they send a text message the day before as a reminder. I really like that because sometimes I get busy and forget. It's really nice because they do plenty to notify me.
    - Carol K.
  • A
    The Gentle Dentist
    They are gentle.  They've been good.  I feel comfortable and I haven't had any big issues.  They also have a good bedside manner.  Their treatment has so far been good.  I haven't actually had anything big with billing.
    - Trevor W.
  • A
    Dean R. Gladura DDS
    He is very good. I had extensive work done, and I was very pleased. He is thorough. Unfortunately I had some problems with my work, but he was right on it willing to see me. He was very attentive. I transferred my daughter to him as well. It was a very good experience.  There isn't a single thing that I could say negative about him.
    - Alesia Z.
  • A
    Tutor Time
    We enrolled at Tutor Time in January of this year and were right away impressed with the friendly staff! My daughter began in the Prepper classroom for 2 1/2 - 3 year olds. She was not potty trained and her verbal skills were behind. Within weeks we noticed a huge difference! Her teacher does a great job helping to potty train as well as working with her on her social and language skills.
    Also, they have been very flexible if we need to change her schedule to drop off earlier or pick up later.
    - Amie R.
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Health Care And Dental Providers in Pataskala

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