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Hours

Sunday

12:00 PM - 3:00 PM

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 3:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

10:00 AM - 5:00 PM

Company Contact

5620 Ridge Rd

Parma, OH 44129

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Description

You'll Love Your Carpet One Floor or We'll Replace it for FREE! Since 1947 our family has been flooring northeast Ohio. We provide and install every type of flooring imaginable. All of our installers are seasoned installation technician who have worked for us anywhere from 15 to 35 years. Whether you are looking for Carpet, Vinyl, Ceramic & Stone Tile, Laminate, Wood, or Wood Refinishing, Permanent Carpet One is the one store for your perfect floor. Revitalize your home with a new custom tile shower in your bathroom, a kitchen backsplash, or living room carpet that is as soft as silk. Let our designers help you convert your home into your dream home. With products from Armstrong, Bruce, Dal Tile, Shaw, Mohawk and Karastan our design staff can help you find the ideal compromise between beauty and durability. We are just 1 mile south of I-480 in Parma, OH. Come on by for a visit! Special Financing is Available. We believe so strongly in our service that we will warranty our workmanship for up to 5 years! Since we've been perfecting our customer service for 65 years, we aim keep our promise....

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97 Total Reviews

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C Rated

D Rated

F Rated

Overall Grade Breakdown

Professionalism

Responsiveness

Price

Punctuality

Quality

Read reviews by category

flooring (92)carpet installation (48)hardwood flooring (23)tile installation (15)home remodeling (5)home remodeling (3)interior design (3)floor cleaning (2)asbestos removal (2)concrete repair (1)

Showing 1-10 of 97 reviews

RATED

12/24/2020

John did an excellent job in measuring my flooring. The material I choose for my flooring was of the utmost superior quality. The two gentlemen installers were very professional and did an AWESOME job and they arrived the time they said they would. I would definitely be using them again in the future for flooring in my bedrooms. I highly recommend this company!!

DESCRIPTION OF WORK
New Kitchen Flooring and the steps going down to the basement.

CATEGORY ceramic tile,flooring

COST $3,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/09/2020

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Photo for Permanent Floors Carpet One - 5620 Ridge Rd, Parma, OH - 39103491

RATED

10/06/2020

Very well...First, Dave was very precise in estimating what had to be done over the phone. Nick was very experienced and knowledgeable.. and due to a cancellation, he was out the next day. Even drove out to Mentor. Other companies didn’t want to take on this smaller job. Much appreciated!!!

DESCRIPTION OF WORK
BR carpet stretched

CATEGORY carpet installation,asbestos removal

COST $200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/06/2020

RATED

08/03/2020

From day one this company was great! Barb was wonderful in selecting the flooring, John was great in measuring the job. The 2 men who installed the floors were very kind and professional and did a remarkable job -- the helped get my cat out of the air duct after she went down a vent while they were working! I LOVE my new floors and will definitely be using them again in the near future to replace ...

DESCRIPTION OF WORK
Vinyl flooring put into entryway, hallway, half bath, living room, and dining room

CATEGORY hardwood floor repair,asbestos removal

COST $4,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/22/2020

SERVICE PROVIDER RESPONSE

Thanks for the review and for your business! So glad they were able to help with the cat!

RATED

03/17/2020

Great job and quick service. All work completed in one day. They did a beautiful job. Shelly was very nice to deal with at the store. Would buy from them again.

DESCRIPTION OF WORK
Kitchen Flooring

CATEGORY flooring,hardwood floor repair

COST $1,790

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/02/2020

SERVICE PROVIDER RESPONSE

Thanks so much for your business! So glad you liked the floor! Shelly

RATED

08/21/2019

The folks at Permanent Floors Carpet One did an excellent job helping me finish a flooring project in my kitchen and selecting and installing indoor/outdoor carpeting in my sun room. They helped with some finishing touches in my kitchen, when I became dissatisfied with another provider and helped me make the right choice for the carpet in our sun room. They helped us make the right choice, communi...

DESCRIPTION OF WORK
Carpeting for sun room and molding in kitchen

CATEGORY carpet installation,flooring

COST $800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/08/2019

SERVICE PROVIDER RESPONSE

Thank you so much For taking the time to review our company online. And thank you again for your business. We are so happy that you had a great experience!

RATED

03/12/2019

Permanent floors is well organized. This is the second time I have contracted them for flooring in the last three years. Work was done timely with cleanup each day when completed. Technicians were friendly and watched out for my dogs. They educated me on many aspects of flooring instillation. I highly recommend this company.

DESCRIPTION OF WORK
New flooring in a family room and dinin room

CATEGORY flooring

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/12/2019

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank you so much for the nice review! The guys that installed your floor, Jimmy and Al, have been employees of Permanent Floors for over 30 years! They are a wealth of knowledge for all of us here too. You can't be in business as long as we have without great repeat customers like you and without having smart, conscientious employees/technicians like Jimmy and Al. We hope y...

RATED

01/11/2019

I have used Permanent Floors several times already in the past, and have always been very happy with their professionalism and helpfulness. I have had tile, hardwood, and carpeting installed by them. Always responsive to any questions and concerns I have.

DESCRIPTION OF WORK
New floor in kitchen and hallway

CATEGORY flooring

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/17/2018

RATED

12/08/2018

They were very professional and I would recommend this Store to anyone. They suggested a good solution for me at a very reasonable cost.

DESCRIPTION OF WORK
i had a small repair job on damaged tile which they helped me on.

CATEGORY flooring

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/24/2018

RATED

07/11/2018

It was fantastic, all the services were done as promised and for the price that was quoted. Everyone at the store was so helpful and there was a huge choice of products almost overwhelming.

DESCRIPTION OF WORK
Carpet in a bedroom and tile floor in bathroom

CATEGORY carpet installation,ceramic tile,flooring

COST $1,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/11/2018

RATED

10/26/2017

Excellent. Every phase of job went smooth. Everyone from Permanent floors is very easy to work with and very helpful.

DESCRIPTION OF WORK
Kitchen flooring replaced. Old floor removed and new vinyl floor installed.

CATEGORY flooring

COST $4,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/26/2017

Services Offered

Permanent Carpet One offers the largest selection of carpet, hardwood, laminate, ceramic and porcelain tile, resilient vinyl flooring and more including: Commercial & Residential Services Sales & Installation Carpet, Hardwood, Laminate, Vinyl, Tile, Custom Showers and Backsplashes & More!

Services Not Offered

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General Information

Free Estimates

Yes

Eco-Friendly Accreditations

Payment Options

Visa, MasterCard, American Express, Discover, Check, Financing Available

Senior Discount

Emergency Service

Warranties

Yes