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Permanent Floors Carpet One

in business since 1947

Business Overview

customer rated

93 customer reviews

10 years on Angie's List

Contact Permanent Floors Carpet One

Phone Number

(440) 884-3300

Address

5620 Ridge Rd
Parma, OH
44129

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Request a Quote

About Us

You'll Love Your Carpet One Floor or We'll Replace it for FREE! Since 1947 our family has been flooring northeast Ohio. We provide and install every type of flooring imaginable. All of our installers are seasoned installation technician who have worked for us anywhere from 15 to 35 years. Whether you are looking for Carpet, Vinyl, Ceramic & Stone Tile, Laminate, Wood, or Wood Refinishing, Permanent Carpet One is the one store for your perfect floor. Revitalize your home with a new custom tile shower in your bathroom, a kitchen backsplash, or living room carpet that is as soft as silk. Let our designers help you convert your home into your dream home. With products from Armstrong, Bruce, Dal Tile, Shaw, Mohawk and Karastan our design staff can help you find the ideal compromise between beauty and durability. We are just 1 mile south of I-480 in Parma, OH. Come on by for a visit! Special Financing is Available. We believe so strongly in our service that we will warranty our workmanship for up to 5 years! Since we've been perfecting our customer service for 65 years, we aim keep our promise.

Contact Permanent Floors Carpet One

Phone Number

(440) 884-3300

Address

5620 Ridge Rd
Parma, OH
44129

View larger map

Ratings and Reviews for Permanent Floors Carpet One

A

Review: Carpet Installation Service
2 months ago

Carpeting for sun room and molding in kitchen

The folks at Permanent Floors Carpet One did an excellent job helping me finish a flooring project in my kitchen and selecting and installing indoor/outdoor carpeting in my sun room. They helped with some finishing touches in my kitchen, when I became dissatisfied with another provider and helped me make the right choice for the carpet in our sun room. They helped us make the right choice, communicated well and delivered on-time - as promised and everything looks great. Their salesman Denis lives nearby and came out a few times to make sure everything went according to plan! We would certainly recommend and use Permanent Floor Carpet One again in the future.

Service Provider Response
Thank you so much For taking the time to review our company online. And thank you again for your business. We are so happy that you had a great experience!
Services Performed
- Carpet Installation
- Flooring
A

Review: Flooring Service
8 months ago

New flooring in a family room and dinin room

Permanent floors is well organized. This is the second time I have contracted them for flooring in the last three years. Work was done timely with cleanup each day when completed. Technicians were friendly and watched out for my dogs. They educated me on many aspects of flooring instillation. I highly recommend this company.

Service Provider Response
[Member Name Removed], Thank you so much for the nice review! The guys that installed your floor, Jimmy and Al, have been employees of Permanent Floors for over 30 years! They are a wealth of knowledge for all of us here too. You can't be in business as long as we have without great repeat customers like you and without having smart, conscientious employees/technicians like Jimmy and Al. We hope you enjoy your new vinyl floor for years to come! Thanks, Shelly
Services Performed
- Flooring
A

Review: Flooring Service
10 months ago

New floor in kitchen and hallway

I have used Permanent Floors several times already in the past, and have always been very happy with their professionalism and helpfulness. I have had tile, hardwood, and carpeting installed by them. Always responsive to any questions and concerns I have.
Services Performed
- Flooring
A

Review: Flooring Service
11 months ago

i had a small repair job on damaged tile which they helped me on.

They were very professional and I would recommend this Store to anyone. They suggested a good solution for me at a very reasonable cost.
Services Performed
- Flooring
A

Review: Carpet Installation Service
1 year ago

Carpet in a bedroom and tile floor in bathroom

It was fantastic, all the services were done as promised and for the price that was quoted. Everyone at the store was so helpful and there was a huge choice of products almost overwhelming.
Services Performed
- Carpet Installation
- Tile Installation
- Flooring
A

Review: Flooring Service
2 years ago

Kitchen flooring replaced. Old floor removed and new vinyl floor installed.

Excellent. Every phase of job went smooth. Everyone from Permanent floors is very easy to work with and very helpful.
Services Performed
- Flooring
A

Review: Carpet Installation Service
2 years ago

We carpeted a large master bedroom, large master closets and a flight of stairs.

Shelly was amazing to work with and extremely helpful and responsive. We carpeted a master bedroom, closet and a flight of stairs. I thought their selection was broad and we found exactly what we wanted for both areas. Install was great, too - honestly the most professional install we've ever had. Having just moved to the area, this is going to be my carpet store as I gradually replace the carpet in the rest of the house.

Service Provider Response
Thank you so much! Reading this was such a wonderful start to my day. Thank you for your business! Shelly
Services Performed
- Carpet Installation
- Flooring
A

Review: Flooring Service
2 years ago

I had my kitchen floor and 2 bathroom floors done with vinyl tile. They were able to go over the existing linoleum sheet flooring.

While in the showroom, the saleswoman was upfront and informed me of the charge to move the appliances & toilet (It was well worth it). When the person came to measure the person was on time. I asked a lot of questions, (e.g. transition into the next room, color of metal transition, the labor process, number of days it will take etc...). I told the person that I would remove the footers of the baseboards(save about $150 or more). I also requested a different metal transition color. When I decided to go with them, I made sure the metal transition color was listed on the work order. The 2 men who did the work were outstanding. They were prompt. If I had any questions they answered. They were done 1/2 day earlier than expected. Note I received 2 additional estimates too. The 1 estimate was a lot more. The 2nd estimate was about $400 - $600 more. But that estimate included them removing the footers. However, I was not pleased with the customer service with the 2nd estimate

Service Provider Response
Thank you so much for taking the time to review our company and of course for your business! It was my pleasure to help you in the showroom--I am so glad you had a good experience. Shelly
Services Performed
- Flooring
A

Review: Carpet Installation Service
2 years ago

Install new wool carpeting in bedroom.

Perfectly well. I chose Permanent Floors, not through Angie's List, but through online searching for carpet stores that had wool carpeting to offer. I only found a very few carpet stores in the Cleveland area that sold wool wall to wall carpeting (and certainly not the big box stores). The sales lady at Permanent Foors was pleasant to work with and very accommodating of my needs. The installers were very skilled professionally, friendly and helpful, making sure every detail was taken care of. The job turned out beautiful and "first class".

Service Provider Response
[Member Name Removed], thank you for your business and for the wonderful comments!
Services Performed
- Carpet Installation
- Flooring
A

Review: Flooring Service
2 years ago

Had a new hardwood floor put in, plus some carpeting on the stairs.

Wonderful. Workers did a beautiful job on the floor, as with the carpet.

Service Provider Response
Thank you for your business! So glad you love your new floor.
Services Performed
- Flooring
- Hardwood Flooring

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