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Hardware Store reviews in Parma

Real People ~ Real Reviews ~ Real Results

  • Put tar paper flashing under patio door. (which they installed)  Had to have some one else come in and do it right. Left the frame around the door all bent and said they will repair it in spring. But it was repaired earlier.  Had to pay for opening garage ceiling which they never did seeing I had water dripping from the patio door over the garage. Not happy with them at all and would never recommend them.
    - Marlene S.
  • Their staff goes beyond and above trying to help me. If they do not have something for me they will try and find out where I can get it. They are so nice and always friendly. They always help me find things in the store and are very nice people to deal with. Their pricing is average.
    - joyce e.
  • The salesperson had some good ideas design wise for cabinet refacing and additions. I will not say I won't use Home Depot again because I have used them for my blinds and was satisfied. BUt I will never choose a company that won't put their quotes in writing. Additionally, I followed up and signed up for Angie's list AFTER this appointment and discovered (also on the blogs) that this problem is typical for Home Depot.
    - Linda O.
  • Wonderful! Update: Everything went well until we had them assembled. We weren’t happy with one part of a Lazy-Susan so we called Lowe’s and they are going to have someone from the manufacturer come and look at it. Other than that, everything is fine.
    - Monica L.
  • My experience with them so far has been good. They are on time when they come here to measure. The salesperson who was here helped me pick out different things. They are not pushy. They say they are going to be here a certain time and they are.
    - JOYCE E.
  • Visited Lyndhurst Lumber and saw awning on display. Was shown a demonstration of remote features. Ordered the awning (18') and requested installation by May 20th. Installers came on May 19th and installed the awning. Everyone involved was very professional.
    - THOMAS L.
  • I bought dishwasher on Feb 22. Installer didn't contact me until a week later, to make appt for pre-install inspection. He described work that would need to be done, told me the install cost, said he would relay the install cost info to the store. Install was scheduled for March 07 at 10:00 am. On Mar 07 at 10 am store called asking why I hadn't come back in to the store to pay the install charge. I responded no one had told me I was supposed to go back in. I offered to give them my credit card number over the phone; Since it wasn't a Sears card, they could not do this. I drove back to the store and paid the install charge, but installer had already switched to another job. Installer called me later in the day and rescheduled my install for Mar 08 at Noon. On Mar 08 when the installer still had not shown up or called by 3 pm, I called store. They contacted installer, who finally called me back at 3:30 to say he ran into trouble on morning jobs. He arrived at 4:30 completed install OK.
    - DALE K.
  • WE PUT TOGETHER A COMPLETE CLOSET ORGANIZATION SYSTEM USING ITEMS SUPPLIED BY HOME DEPOT. WE FOUND THEIR ''MILL'S PRIDE'' BRAND TO BE VERY STURDY AND AESTHETIC. THE MODULAR PIECES FIT TOGETHER WELL AND WILL ACCOMMODATE CLOSET AREAS OF DIFFERENT SIZES.
    - SUSAN J.
  • I SPOKE WITH THE STORE MANAGER THE NEXT DAY AND WAS BASICALLY TOLD, ''WE FIXED YOUR ORDER, WHAT'S THE PROBLEM''. LOUIS, THE STORE MANAGER IS CURRENTLY MANAGING 2 STORES, BROOKPARK AND HIGHLAND HEIGHTS AND NOW REFUSES TO RETURN MY CALLS.
    - WILLIAM V.
  • unknown
    - Lenny & Virgie R.
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Hardware Stores in Parma

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