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Recent Water Delivery Reviews in Parma Heights

  • A
    WyattWorks Plumbing
    Late on a Friday night, out hot water tank broke.  We were resigned to spending the weekend taking showers elsewhere until we could get an appointment early next week.  However, we were very fortunate in contacting WyattWorks Plumbing who sent a technician that same day.  I assumed he would order a new hot water tank and return on Monday or Tuesday to finish.  In fact, Benjamin installed a new one immediately on a Saturday late afternoon and early evening.  He was knowledgeable, skilled, clean, and courteous.  Couldn't have asked for more!  We highly recommend this company.
    - Mark S.
  • A
    WyattWorks Plumbing
    My husband and I purchased our first Rental home. We knew there would be some plumbing issues due to the fact that the house was vacant, so I called WyattWorks. They were a recommendation from a friend who had used them before. Josh & Ben came out to the house to see what kinds of issues they would run into. They showed up on time, and very nicely dressed. Both men were polite and curtious. They started right away.  Josh kept in touch with me at every turn so that I knew how bad it was. After repairing 14 water leaks (some hidden in the walls), and 5 gas line leaks they had spent 3 full days at the house. The first day they did not leave at all.  I felt badly that they worked through their lunch so the second and third days I made sure they had plenty of bottled water, and I cooked for them. They were a pleasure to work with, and we will be calling again when we get the next house! THANKS GUYS!
    - Stephanie B.
  • A
    The Plumbing Source
    - Lee and H.
  • F
    Burrier Service Co Inc
    After over $1000, and over a month, my Manitowoc Ice Machine is still not working properly. Burrier has sent out two different technicians, who are supposedly certified to work on these type of ice machines. The original diagnosis was a bad water pump. The tech took apart almost the entire unit, when that wasn't necessary. He installed the new pump and spent more time chit-chatting and being unprofessional than he did putting the unit back together. After he was paid, he left only for me to discover that the machine was not working properly. It would make a batch of ice and kick itself into the needs service mode. A few hours later I realized that water was pouring out of the inlet and outlet, all over the electrical components. The technician did not tighten the clamps! I made a call to the company the next morning, they sent the tech out again who diagnosed bad sensors. When the parts came in they came out to install them. It was the same tech. He again was unprofessional. The parts were installed and he claimed it made 3 batches of ice. He was paid and left. I realized after he left that it did not make a single batch. The ice grid was hot to the touch and the machine just kept running attempting to make ice until it kicked itself off into service mode. Another call was made. The tech came back out with the service manager. Who was dismissive to my questions and continuously called me "dear" in a very misogynistic manner. After looking at the unit for awhile, he tried to tell me that the machine cannot handle our water pressure. Which is a lie, as this model can handle a maximum of 80 psi. When I informed him of this he decided it must be the compression valve that is bad. I spoke with the owner of the company who agreed to replace that and eat the cost, to attempt to make this entire situation right. He informed me that the compression valve is $700, which it is not. I can purchase it for $151.05. Later that same day the owner told me they spoke with Manitowoc and that their representative believes that the compressor is bad. The owner claims that part is $1500, which upon my own research I discovered I could purchase it for a little over $500. The owner then decided that he would give me a similar machine he has "laying around" instead of repairing mine. After multiple calls, and no return calls, I am then told that that machine is not working and that isn't an option any more. We agree to a 100% refund. Which would have been acceptable. But his 100% refund is apparently only $400, not the $1000 I have spent already! This company is unprofessional, dishonest, and incapable of repairing or maintaining the machines they claim to specialize in. Upon doing my own research I came to discover, my unit has an onboard computer which one could simply hook up a diagnostic tester to and it will diagnose any problem with the machine. I fail to understand how a company who is certified to work on these machines would not just do that, my guess is they do not know that that is an option. I now am out over $1000 just in payments to them, which does not include the bags of ice I have had to purchase every day for over a month, or the hourly wages of the employees who needed to be present while these so called techs "repaired" the ice machine. To top it off, the machine still does not work.
    - David C.
  • A
    Aqua Clear
    Aqua Clear call every couple of weeks to see if we need water. If we do, they deliver it straight to the house. We leave a check for them. They have great customer service. This price is for 2 5-gallon bottles.
    - Randy S.
  • A
    Aqua Clear
    I have been using them for 2 years now.  They are an excellent company and are very dependable.
    - Bonita S.
  • A
    Clearwater Systems
    The sales rep, Mary, came on Oct. 2 to assess our water system needs and recommend a replacement for our 25 year old Kinetico water softener. She was great to work with...knew the product well, was considerate of our needs, answered all of our questions, We ordered a new unit. Mary scheduled the installation before she left. Mike arrived on time to install the unit. He explained what he was going to do and spent about two hours removing the old unit and installing the new one. Before he left, Mike taught us about the unit and answered our questions. Very nice guy, very professional.
    - Suzanne F.
  • A
    Sunrise Springs Water Co
    I had my 8x10 Koi pond drained and cleaned. Our well was filling about 1/8 of the pond in an hour. I called Sunrise Springs to see if they could deliver water so that I could get my Koi back in the pond. Everyone was so helpful and concerned. Within 2 hours they were at my house filling my pond. They went over and above to help me out and I appreciate it.
    - Bonita R.
  • A
    The Distillata Company
    - KAY S.
  • A
    I get my 5-gallon bottles from them. It is an excellent company. They have been around for 110 years or so. You can order in recycle code 1 bottles (no BHA).  It is artesian spring water.  It is delicious. You can order as needed.
    - William J. S.
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Water Delivery in Parma Heights

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