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Find Top-Rated Parma Heights Home Security Companies

There are 3 top-rated home security companies in your area.

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Home Security System reviews in Parma Heights

Real People ~ Real Reviews ~ Real Results

  • We have had ADT service at our home for over a year. When we shut a door today, the sensor fell to the floor and could not be reattached. We called for service and were told that they could not come until December 9th. When my husband told them that was unacceptable, they put him on hold for twenty minutes to talk to a scheduler. The scheduler told my husband . that they could come December 8th between noon and 5 pm. My husband has to take a day off work because they do not provide services in the evening or weekends.

    We are considering changing alarm companies and would suggest that if people work, that they look at the service delivery limits when they consider ADT.


    - Theresa G.
  • We pay $40 monthly for their alarm system. They are excellent. I love the alarm system. It is set up to talk any time a door is opened, it will tell us which door is open. They are great. They respond right away every time we need them.
    - Eleanor R.
  • I called ADT and scheduled a service call to determine the cause of the alarm.  The service person arrived during the time period promised and immediately went to work to find the cause of the false alarm. A fire alarm by my front entrance was found to be the culprit of my false alarm. The faulty fire alarm was immediately replaced by a new alarm. Further inspection of the ADT service panel in the basement found a system battery that was past it's prime and the battery was replaced . It was determined that the alarm and battery lost communication and the alarm was activated. Additionally the service tech demostrated to me and my wife some short cuts in setting and deactivating the ADT alarm system. No charges were given to me because I have a service contract with ADT. 
    - Lawrence H.
  • THE SERVICE TECHNICIAN CAME OUT ON THREE DIFFERENT DAYS, 8/12, WRONG PARTS TO COMPLETE JOB, 8/15, BROKE HIS DRILL BIT AND COULD NOT FINISH THE JOB AND FINALLY ON 8/19 AFTER I CALLED A SUPERVISOR AND INSISTED THAT THE REPAIR BE COMPLETED THAT DAY. ADT RATE IS OUTRAGEOUS. THEY CHARGE $85.00 FOR 1ST 1/2 HR AND $21.00 FOR EACH SUCCEEDING 1/4 HR. A JOB THAT SHOULD HAVE BEEN COMPLETED IN 30 - 45 MINUTES TOOK ALMOST 2 HOURS OVER 3 DIFFERENT DAYS. I NEGOTIATED A CHARGE FOR 1 1/2 HOURS PLUS $37.00 FOR PARTS. THIS IS PLAIN ROBBERY. NOBODY WITH THE SKILL LEVEL OF AN ADT SERVICE PERSONAL IS WORTH THAT KIND OF MONEY. THEY DON'T DO A GOOD JOB OF CLEANING UP AFTER THEM SELVES.
    - Lawrence H.
  • TECHNICIAN DID NOT CLEAN UP AFTER HIS WORK. HE INSTALLED THE DOOR SENSOR WITHOUT LATCHING THE DOOR COMPLETELY CLOSED. IT CAUSED THE DOOR TO BIND WHEN FULLY LOCKED BECAUSE THE SENSORS WERE MUCH TO CLOSE TOGETHER. THEIR PRICING IS OUTRAGEOUS. THEY CHARGED $68 FOR FIVE MINUTES OF WORK. THEY HAVE YOU OVER A BARREL BECAUSE THEY ARE THE SECURITY COMPANY AND THEIR LIABILITY WOULD CEASE FOR A FAILURE DUE TO AN OWNER INSTALL.
    - Lawrence H.
  • unknown
    - Ashley C.
  • Okay, except was late and has to come back with cameras but overall they were very good otherwise
    - thomas M.
  • Installed sensors in about 30 minutes, easy peal and stick.  Called the 800 number and we systemized the alarms in about 30 minutes.
    - joseph r.
  • It was an Angie's List Big Deal that I purchased. I would recommend them. I really haven't had to use their service once so I can't really say how well they respond to an emergency.
    - GARY T F.
  • I have been using them for a year. The alarm system is wireless and I really like it.
    - Connie K.
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Home Security Companies in Parma Heights

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