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In Home Elder Care reviews in Parma Heights

  • B
    The professionalism of the whole staff is wonderful. It does take a bit of adjustment when first signing up with this service, they're all willing to work everything out and come to a conclusion which is good for all involved. The doctor along with his staff understand the needs of his patient and care provider come first. This office listens, works with you in a timely manner From the staff member who answers the phone, to the nurses, and our doctor is a hoot--great guy with a great sense of humor, which is wonderful when you are dealing with parents/families who are adjusting themselves to understanding end of life care.
    - J M.
  • C
    Suppose to be a companion also. Used for 24 hour care for a short time in Spring of 2009. Some of people undependable, lazy, untrustworthy, staff provided was inconsistent, etc. Swiched to Visiting Angels in Spring of 2009. Owner did not want conflict and did not provided staff as requested when interviewed. They performed for the most part robotic services.
    - JANET W.
  • A
    Very well. An in-home caregiver comes twice a day or more frequently as needed. So far, we have three different caregivers assigned to us. They have always been prompt, courteous, gentle and caring. Initially, Irene Renfro (owner) sat down with us and reviewed the situation to determine our needs. Irene worked closely with me at the onset and had a caregiver on call so she would be available within an hour or so of my mother's arrival home from the hospital. We have been using this company for approximately one month at time of this writing. For me, they have been an answer to my prayers. There is an one hour minimum, no contract or prepayment (deposit or down payment) and services are based on an hourly rate instead of per job/function performed. My only negative comment would be, that communications need to be fine tuned, but for the most part they are pretty good.
    - JANET W.
  • A
    The experience went well. I think that they were very good. I recommend them. It was very convenient that they came out to my house when I wasn't able to go anywhere. The staff was great.
    - CHERYL L.
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In Home Help Services in Parma Heights

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