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Furniture Store reviews in Parma Heights

  • A
    On receipt of the sectional it was noted that the wedge section was approx. 1-1/2" lower that the rest of the sectional.  Levin sent their technician to our home and he agreed it was a problem and ordered a replacement wedge section.  The new wedge section was delivered and it was also lower than the rest of the sectional.  The technician came again and again agreed it was wrong and ordered another replacement.  The third replacement was also not acceptable so we told Levin we did not want this sectional or additional wedge sections.  Levin Customer Service Persons were very courteous and helpful.  We were then told to come into the store and pick out a couch or sectional replacement, which we did.  on Dec. 19th the new sectional we selected was delivered.  We are very happy with the new sectional and compliment the Customer Service people at Levin Furniture as they were extremely patient and helpful.
    - THOMAS L.
  • A
    We just moved into Prescott at end of July.  We bought a bed & Temperpedic mattress plus a large La Z Boy chair from Mattress & Furniture Gallery of Prescott Valley.  This business is operated by the owners (two brothers) who treated us well, with no high pressure and they offered a good price.  Their delivery was on time and performed by two nice young men who were careful to avoid damage as they brought these heavy items into our house.

    - Fred O.
  • F
    The first time, the driver called. I gave directions and they refused to deliver. The second time, no one came and I received no phone call. I had to call the store to ask what happened. Again, they couldn't find my address. I spoke to supervisors and people at the distribution center, gave detailed directions to my residence. I even offered to fax them a map. A third delivery was scheduled. Again, no one came or called. I called the store and was told the truck had broken down. I had waited a total of 6 hours for a delivery that never came! I finally had to cancel the order.
    - KRISTINE D.
  • B
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    - Lenny & Virgie R.
  • A
    They are family owned, very helpful. I had to return a recliner that was damaged. They came and picked it up, and set up my new one. They are very accommodating.
    - JOSETTE & MORTY B.
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Furniture Stores in Parma Heights

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