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Home Improvement reviews in Paris

  • A
    We purchased our home 6 months prior and the windows were literally falling apart. Talked with Phil at Hartville Hardware about windows and doors he was very knowledgeable about the products and helped pick what was best for us in our price point. We purchased Provia windows and a half glass back door. Phil walked us thru the entire process once the windows and door were in... the installation dept called and set up appointments they were very professional and cleaned up after themselves. We have since made Hartville Hardware our go-to store and visited many times since for other home improvement needs (even though its much farther than the big box stores.)
    - Jennifer G.
  • D
    It has not gone so well.  Being new to the area and not knowing what companies are best for contracts for propane we went with who the previous homeowners used and that has been nothing but problem after problem.  The latest example I ordered propane January 26th and on February 11th it was delivered now the previous month I was told once I order its 7-10 days to receive it. When I looked over my receipt to find out only 200 gallons where put in the tank I was furious wait all that time to have 200 gallons put in? So naturally I called the office to find out why I was left with only 200 gallons the lady said she needs to put me on hold and check.  She comes back on the line and tells me cause thats what is on the order.  I asked her why I would only order 200 gallons I have never been asked how many gallons when I have called in and this is like the 3rd or 4th time calling in for propane. She laughed and started arguing with me about she always asked how much to leave and I told her I have never been asked.  While she is still laughing she says not a big deal she will put in an order for  another fill.
    - Jennifer G.
  • A
    Purchased home that had dogs they left there yellow marks on the carpets.  Had to call several times before talking with Mr. Sacks instead of leaving voice mail (that's why the "B" rating in responsiveness.) Spoke with him in detail about stains left by the previous owners.  We discussed prices, stretching and cleaning carpets (carpets are probably original to home) didn't want to replace carpet because we are going to remodel home and put in wood/tile. He was very informative about what could be done with carpets he was honest in saying that the stains may not come out.  I told him carpets were dirty and needed to be cleaned so we could sit on them. He was prompt, courteous, professional and friendly when he arrived.  He again went over in detail about everything we had talked about over the phone and after walking thru and explaining in detail (and money I would be wasting) we decided only to clean and deodorized carpets.  The carpets have been cleaned but the stains of the previous owners still remain they do look better than before he arrived.  Try him; you'll learn a lot from his expertise.  Will definitely hire him again.
    - Jennifer G.
  • A
    Everything turned out beautiful!
    - Kimberly D.
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Home Improvement Services in Paris

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