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Furniture reviews in Painesville

  • A
    George Knotek
    The work was done mostly in house and took many hours over three visits to complete. Mr. Knotek knows his stuff. Whether you are a new piano owner or a musical pro, he's your best choice. Price was exceedingly fair and there was no gouging or unnecessary work done. He'll provide you a detailed written work order in advance. You won't be disappointed. The cost of the service (which I can't seem to enter below) was $1300 which included a tip that I wasn't obligated in any way to offer.
    - L E.
  • A
    Dura-Bilt Drapery & Upholstery
    The entire experience couldn't have been better. In the first place, Jim inspected the furniture to make sure it was worth reupholstering.  We purchased the furniture thirteen years ago from Arhaus.  It passed inspection.  I picked out fabric and off we went.
    I had people tell me to just buy new, between the cost and craftsmanship.  Well let me tell you the cost was fair and I didn't have to go shopping for furniture (which doesn't have the quality as my existing reupholstered furniture).
    The furniture is beautiful and very comfortable. 
    He is now in the process of refinishing a table top.  After he finishes that I am having my kitchen chairs redone.
    - Jeanne C.
  • A
    Alexander Moving Co
    We packed ourselves and we marked all the boxes with contents. Should have controlled where the boxes were placed in the garage and put them in groups! Our fault. Otherwise the move was very satisfactory.
    - Jacqueline R.
  • A
    Dave does amazing work!  He takes great pride in his profession and keeps his clients involved in the entire restoration process. Dave is extremely knowledgeable in all varieties of woods and finishes, and is careful and meticulous with each and every piece he works on.  I have seen a great deal of Dave's work, and am simply amazed at the beauty he brings out in furniture.  I highly recommend him.
    - Debra B.
  • A
    We were extremely pleased with Chris (install) and Anthony (delivery)...they were courteous, prompt, well-qualified.  Everything went smoothly from delivery, install and haul away.  They made sure everything was working properly and even went over a few details about the refrigerator settings.  First they called the morning before to confirm delivery. They then called the night before to give us the delivery time, then called in the a.m. 1/2 hour before arriving which gave us plenty of time to clear a few things out of the way in our kitchen.
    We will certainly use their service again and will ask specifically for the same technicians.
    Very happy customers!

    - P. H.
  • A
    A Garber Upholstery
    Mr. Garber is a true artist. 
    He meticulously fashioned a new chair and ottoman from what was an
    eyesore.  I chose a large scale pattern,
    which Mr. Garber painstakingly applied to optimize the beauty of the design.
    Mr. Garber called me into the store prior to constructing
    the chair cushion and ottoman padding. 
    He was extremely patient as I tried out various cushions, making sure
    that my chair would be comfortable for me, as well as beautiful.  And it is just that?beautiful and extremely comfortable.  In addition, due to a back problem, I require
    a pillow behind my back.  Mr. Garber
    worked with me to find the perfect shape and size pillow.    I was surprised to receive an expertly crafted
    matching pillow and arm covers when my chair and ottoman were delivered.
    Mr. Garber and his staff are a pleasure to work with.  Marina was very helpful at the store, and
    Dmitri did a great job with pick-up and delivery.
    I most definitely recommend A. Garber Upholstery.  You can trust Alex Garber to do a perfect job!
    - LINDA B.
  • A
    Eden Finishing
    I had a 35 year old rosewood hutch and buffet refinished which had sustained significant light/sun damage on one side. I had been looking at this damage for a half dozen years and finally moved on it.  Scheduling a day and time for pick up was easy even though I live 30 miles away.  They were prompt, professional and quick. Had expected that I wouldn't see the pieces for at least a month so imagine my surprise when I received a call 6 days that the job was complete and could be returned the next day.  7 days to the hour, start to finish! the set looks like new and perfectly compliments the table and chairs. An early Christmas gift!!
    - jeanette s.
  • A
    The Original Mattress Factory
    I went to Original Mattress Factory to purchase a basic mattress and box spring for my son who was moving to Madison WI. The salesman showed me three models in my price range and explained the differences. I selected the middle model and the only suggested up-selling by the salesman was that I buy a split box spring for the queen mattress, which turn out to make moving it myself much easier and was well worth the extra $50. The mattress and box spring was in stock in the store and salesman even help load it into my moving van. Total transaction time was 15 minutes.
    - Paul T.
  • A
    This transaction went about as perfectly as possible. After hearing horror stories from everyone, (and I mean at least ten parties in one week) and against our own better judgement, we went in to take a look at their showroom. We needed to furnish a bedroom--quickly.

    We fell for the furniture, and we were reassured that it would arrive on time. It did.

    It was assembled and in great condition. The only problem was that the side rails were stained a different color than the rest of the set.  No problem! A few weeks later a man came out and re-stained the rails. Perfect.

    I was ready to join the chorus of crying and despairing and deserted customers. Instead, I will leave that to the unfortunate who walk into the store and say, "I do not belong to Angie's List...."
    - Deborah B.
  • B
    The Original Mattress Factory
    The salesperson at the store was helpful givig me the advice I needed to select the appropriate mattress. The delivery was prompt and on time. The delivery drivers when asked to use "footies" did. They removed the old mattresses and put the new ones in place. On the way down the stairs with the old mattress, one of the delivermen dropped the mattress against the stair bannister, resulting inloosening the newel post and spindals. I noted the issue on their paper work and made a copy for me. Called the store and they referred me to another store manager (Bechen). I explained the issue and he agreed to pay for the repair. I got an estimate and he approved repair. The repair was done for $225.00. I faxed him the invoice and in less than a week i had a check. Mr.Bechen was wonderful to work with and and was quick to respond to my issue. I would definitely use Original Mattress Factory in the future. My only recommendation would be to better train delivery staff in customer service skills. both deliverymen where somber, not friendly, and the one deliveryman who dropped the mattress against the bannister denied it to me and the Manager. I was a witness to the situation and heard the cracking of the bannister as it loosened.
    - BERNIE G.
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Custom Furniture Makers in Painesville

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