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Moving reviews in Orient

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  • First, they gave me a start time of between 8 and 12, but the relocation coordinator assured me that they would be at my house by 8:00 AM. They arrived at 9:30 AM. They said it would only take one or two trucks to complete the move, but after all the trucks were loaded, there still more stuff. I had to borrow my friends pickup truck to make two extra trips on my own. Things did not start well.

    After all is said and done, they had absolutely no regard for my stuff. Not only did they damage several items, but they tried to hide the damage from me. For instance, the spilled citronella oil all over my couch. It has penetrated the wood of the couch and into the cushions.  They even tried to flip the cushions hoping that I wouldn't notice, and they hid the citronella can in my neighbors garbage. The neighbor later bought this to my attention.   

    I found the spill while they were still there and brought it to there attention. They said that was why they had insurance, and that I should file a claim. I have filled the claim, and right now they are offering me a paltry $146.00 all the damaged items. The couch alone was worth over $2800 and is less than two years old. In addition to the couch, they managed to scratch two tables, leave a giant scratch on my front door, and damaged a mattress and box spring with another mysterious oil or dirt.

    $146.00 is insulting and it's not going to cut it. The way I have been treated is infuriating. Again, they had a total disregard for my property and no sense of urgency to do anything about it.   I have been trying to get a response from the claims department for over 20 days, and today is the first day that I've heard back with any figures. I can not begin to describe how upset I am right now.
    - Kevin J.
  • Moved my elliptical runner and my treadmill from second floor to the basement. The pieces were large, heavy and awkward and had to be moved down a narrow staircase. They were very careful and did a great job.
    - CINDY R.
  • Great! Their employees were very hard working, polite, thorough, and very careful with our belongings. They couldn't have done a better job.
    - Ryan M.
  • unknown
    - Dolores F S.
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    - Steven B.
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    - SANDRA H.
  • Excellent from start to finish.
    - Constance R.
  • I had a great experience with them. It took an hour to unload and an hour to reload.
    - SUSAN B.
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Moving Companies in Orient

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