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Tire Buying And Repair reviews in Orient

Real People ~ Real Reviews ~ Real Results

  • I've used Discount Tire for many years now. What brings me back is their professionalism/service, large selection of tires and competitive prices. This time, it was an unplanned visit. The driver of the car hit a curb HARD late at night and severely dented/damaged 3 rims and tires on our older BMW. I had purchased the tires at this shop months prior and knew they had a road-hazard  warranty on them. After leaving the car at the shop overnight, they called and informed me of their findings. Since 3 of the four rims AND ties were damaged beyond repair I decided to replace all 4. Their salesman had already tired to track down replacement BMW rims (which are $$$$) so we decided  on aftermarket replacements. While on the phone and  web we picked out
    replacements that looked good and were significantly cheaper than the factory rims. They would be shipped from Indiana and would arrive "in about 3 days". They did, as indicted. They honored the road hazard on 3 of the 4 tires I had purchased in the past from them (the 4th was too well worn). They completed the 4 rim and tire replacement as promised, stored the car overnight several days while the rims shipped and treated me well as always, I'll keep using this business!
    - EDWARD F.
  • I had made an 8:00 am appointment to have a tire replaced on my 2005 Suzuki Forenza Wagon. I had been riding on the doughnut spare for about a week. After arriving, Stuart inspected the tire on the vehicle and said that I would also be needing another tire, due to the htreads beginning to show and that it could blow at any time, possibly causing an accident. I informed him that I have been unemployed since August of 2007 and would not have any money to purchase another tire for about a mointh. He suggested a used tire, I said I would have to think about it since money was very tight. I paid for the original tire I was replacing and they began the work. When they removed the other tires on the car, thery found that it also needed at least 1 more tire very soon also. I said I would just have to wait. Stuart went into the office, returned and stated he was able to really help me out. To my utter amazement, he was somehow able to replace all 4 tires (albeit a 40,000 mile warranty tire instead of 70.000 mile of the original tire purchased). I asked what additional it would cost and he said that I would just have to pay the original invoice and he was just adding an additional invoice showing the adjustments, instead of voiding and re-ringing as it could take an additional 7-10 days to credit the account and he didn't want to hold up my money that long, and that he could not in his eyes, see me buying only the 1 tire and the possibility of the other tires exploding and causing an even bigger problem (accident or worse). Of course, I immediately thanked him and withing 15-20 minutes I was on my way. Needless to say, I immediately PRAISED GOD!!! It does prove that there are still people who do care and are not just out to make a buck. This was a godsend in these dire times of our economy and greatly welcomed. I have used this shop several times in the past, and have always gotten excellent service, but this goes way, way above and beyond. I definately recommend this shop if tires are needed.
    - JAN & STEVE R.
  • I went in for a tire balance and to have my front brakes checked. Only to discover that my tires needed replaced along with the front brakes. I had recently had my vehicle in to Hatfield and was not comfortable with the service. I did not realize how unsafe my car was. It drives so much better now. I will take my car here from now on.
    - SUSAN B.
  • We got the tires from him and he mounts, balances and rotates the tires. He is very likable, easy to talk to.
    - BARB B.
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Tire Shops in Orient

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