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Transportation reviews in Norwalk

  • F
    Lake Wapusun Campground
    At check in we found that the area wasn't clean as advertised. We however did have a friendly check in experience. While the one woman working did have missing and rotting teeth and there were refrigerators for sale out front. The signage was very worn down and unwelcoming. Being that we are a family not to judge a book by its cover so to speak we decided to check in and give it a chance. Our reservations had been made with our tax refund in February after looking at the website and being in awe over the price we were getting for a A frame cottage in a place that appeared to be gorgeous at such a resonable price. We paid $160 plus a key deposit of $40. The bulk being the $160 paid ahead of time. So back to arrival. We got our parking pass and headed to the cottage the area around it was clean however upon entering the structure we found a stench that was unbearable as if the place hadn't been entered in years. As we walked through cobwebs and looked around at the dingy appearance of everything wondering if it had been cleaned in the past few years. We decided still that if we aired it out with opening windows and maybe buying air freshener that it would be ok so we unpacked and attempted just that. As we climbed the make shift stairs made of slab wood to go to the "bedrooms" upstairs my husband who is about 280 lbs stayed downstairs he could watch the floor bend under the weight of my 5 year old who is about 50 lbs. Once all of us were downstairs and started walking around you could feel the entire structure moving around. Not being a very wealthy family we didn't want to let go of that $160 and leave so we thought we would give it sometime to air out while we found a store. We drove around the campground to look at things to find their advertised "play area" to consist mostly of little tykes play equipment which is certainly not a play area I would of chosen for my 5 and 9 year old to enjoy. they did have a metal swing set with I believe 1 swing and a slide. The 5 lakes they advertise, not sure where 3 of them were she only showed me 2 at check in one swimming and boating and one fishing. The swimming area was very small. roped off and not very clean or welcoming. As we drove to find a store almost in tears I couldn't let my family stay there I told my husband we would just have to cut our losses and find something else. We drove back packed up and during this time found that even our parking pass said NO REFUNDS. I simply walked into the office told them we had to go and that I understood they had a no refund policy and I wouldn't argue that but that I wanted my check back for the key deposit. They did return that I was so upset that there was no way that I could of fathomed the argument trying to get our money back. I have since reported them to BBB also putting a review on their yahoo page as well as a facebook comment on their "fan page" that was deleted.
    - Katie S.
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Transportation Services in Norwalk

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