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Basement Waterproofing reviews in Norton

  • A
    Pioneer Basement Solutions
    Had three estimates, one of the contractor recommended and quoted all around the basement trenching and drainage system, the other two recommended only the required area, Pioneer had the lower bid. I got concerned that I didn't get a call back to schedule after a day or two business days, following making a deposit for the job (deposit requirement was a reasonable amount). I later learned that scheduling is done on Thursdays. Because of their busy schedule, I had to wait about one and half month for them to perform the work. I am happy with the work and things went well. They showed up promptly at 8am on the scheduled day. Since I have pets, they sealed off the doorway to the basement and exterior door so the pets do not get out. I was worried about the jack hammering and all the dust it would create, but they assured me that dust would be vacuum up simultaneously as the concrete is cut out. Before they left, they cleaned up the work area--it was cleaner than before they came to perform the work. Work was completed in one-day--they initially estimated two-days for the job. A week later, we had heavy rain, and I have a dry basement!
    - Mary Y.
  • A
    RANDY CUTLIP MASONRY
    My experience with Randy Cutlip and his team was exceptional! Mr. Cutlip, with over 35 years professional experience, is very knowledgeable and able to answer any question you may have about waterproofing. Mr. Cutlip recommended the best way to solve my wet basement issues and was prompt to return my calls. He was mindful of bringing all materials to the site. Mr Cutlip guaranteed his work and provides a warranty. Pricing was very affordable and not over the top. This is the team you want at your home! Thank you for your hard work, Randy. It is appreciated. Rated A+ at BBB B-Dry Systems - Cleveland (Randy Cutlip, President) Wall Anchors of Northern Ohio (Randy Cutlip, President) --It doesn't get any better than that! So call him!
    - Laurie J.
  • A
    Pioneer Basement Solutions
    over the past 6 months I have had Ron Lee out 3 times to look at my water penetration issues in my basement. Multiple phone calls and 3 visits to my home. I was never pressured into signing a contract. I had 5 different estimates for the job. Pioneer pricing was competitive and felt they were the best choice to get the job done the way I wanted it. Thanks Ron for your patience. As of now this review is on there sales practices only. No high pressure. No gimmicks. Just honest answers. The work will be completed in May and I will follow up with a review once work is completed.
    - Dave C.
  • F
    The Basement Guys - Cleveland
    The basement guys are a high pressure company. They will not come to appointment unless your spouse is present. There price was on par with other estimates i received. My main complaint with this company is that they have called me almost daily since July to send a senior technician to reevaluate my problem. Just a high pressure tactic. if they wanted my business they should of sent out the most knowledgeable person to the first appointment. basement guys please quit calling me. This sales tactic does not work.
    - Dave C.
  • A
    Sferra Waterproofing LLC
    The job went well. They came soon after estimate, were on time, and on schedule. They waterproofed a little over 2 walls and it took 3 days. We had a minor issue with the finished product and they quickly came out to look at the problem and made a reasonable effort to make us happy. They are very good people and I would use them again if needed.
    - Evan S.
  • A
    All American Basement Waterproofing
    Once we agreed to contract terms, I paid half of contract up front and scheduled the work for May 5.
    A representative called on May 2 to confirm for May 5 and gave an expected time for the workers to show up.
    The crew showed up about 30 minutes earlier than I had expected, but I had no problem with that. The crew of four got right to work, kept to themselves, were extremely efficient and for the most part cleaned up after themselves. There was a little cleanup I had to do - mainly cleaning dirty marks off of the doors, but nothing I would not have expected.
    The job was originally estimated to take 2 to 3 days, but they spent extra time and got it all done in ONE DAY. They even tied my downspout into the sump drain without being asked just because, as he said, it was "the right thing to do."
    I would recommend these guys to anyone. It's been over three weeks and we've had some heavy monsoon rain storms, and my basement is bone dry.

    - JAMES H.
  • A
    All American Basement Waterproofing
    Prompt service and pleasant sales person.  It was very cold - subzero when they came out to put in cement.  Because it was so cold and the gravel was not warm enough, the cement cracked.  We called and they came out to re-lay part of the cement.  They weren't quite as fast getting back out as they were for the original job but it was taken care of and all is okay now
    - Jennifer C.
  • A
    Pioneer Basement Solutions
    2 1/2 day project. Covered everything inside basement with plastic; clean up was amazing! Couldn't even tell crew was there. Outside I had to look closely in back yard to see where they trenched. My wife and I couldn't be more pleased. Completed a $15,000 basement project in fall 2007. We haven't had a drop of unwanted water in our basement!
    - Timothy C.
  • A
    Mastus Home Services
    They did a really good job. The seemed to know what they were doing. Contentious about my things and covered them up before they started the work. They were friendly and cleaned up well when the job was completed. I am so glad I got Angie's List. I had no idea where to turn when it came to this type of work. After a few months, I began to inspect the job and found that it was less impressive than I had originally thought. There was some paneling that they left undone and some other areas like the landing to the basement that were faulty and required further repair. The family that runs the business is very nice and accommodating, but when they told me they would do the job well, I expected good results, and I did not get those in the long run.
    - HAZEL M.
  • F
    B-DRY SYSTEM CLEVELAND
    THEY BEGAN THE JOB JULY 24TH & DIDN'T FINISH IT UNTIL JUST BEFORE THANKSGIVING!!! I'VE HAD TO MISS WORK BECAUSE THE SERVICE PROVIDER FORGOT THE SUB-PUMP & HAD TO GO BACK TO RETRIEVE IT. WHEN THEY FINALLY FINISHED THE JOB, THE SUB-PUMP WAS PUT IN BACKWARDS. WE HAD TO HIRE AN ATTORNEY TO GET THE WORK DONE AND WE STILL HAVE OUTSTANDING ISSUES WITH THIS COMPANY. WE WILL NEVER USE THEM AGAIN!!!!
    - WAYNE C.
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Waterproofing Contractors in Norton

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