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Find Top-Rated Northfield Pool And Spa Cleaners

There are 2 top-rated pool and spa cleaners in your area.

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Pool And Spa Cleaning reviews in Northfield

  • F

    June 2013: Joe came out to give us an estimate on a pool at a property we buying. The in-ground pool need a whole side replace, a new liner, concrete decking and stairs was added.

    July 2013: We decided to go with Joe to do our pool repaired once we closed on our house. Joe was is a nice guy and seemed knowledgeable. He was not cheapest and not the most expensive estimate we got, but felt he could handle our large pool repair.

    August 2013: Joe and his crew began demolition and reconstruction of our pool. It was obvious to us that halfway through the construction Joe and the guy he bought in to do the concrete was not on the same page with this project. The concrete would tell us one thing and Joe would say something else. The concrete guy would say he works for us even though we never hired him. We had many problems with trying to get solid answers on what was going on, and keep telling us is was because we didn't want to spend the money even though he never came to us to say this or that has to be done for the pool to correct.


    September 2013: They finished the pool but it wasn't level and he told us that is should not be a problem that pool wasn't level, even though the concrete guy offered to level it, but Joe to us it would of been too expensive. (We found out later it should have been level from the beginning at part of the whole repair). We worked out a payment for the remaining balance with Joe for the work, then he left us with no instructions on how to maintain the pool, what chemicals we needed to put in it or anything. We had to figure stuff out on our own. We also found out later that because the skimmer wasn't working the pool was not working properly.

    October 2013: We had a new pool company, Howard at Pro Pools come out to close the pool and was told the pool is completely wrong and not level for it operate properly. The skimmer was not working which Joe knew, but never did anything about, the water was uneven and concrete was cracking because of bad/cheap installation.

    November 2013: The Howard, the new pool guy has an engineer come out to survey the pool and ground around it and gave us another estimate on how much it would be to fix it. He tried to have is crew fix the skimmer and found that it has to be replaced and would need to cut into the concrete. He advised us to get a lawyer and see if we can work something out with Joe.

    April 2014: Got a lawyer to help us mediate the situation, Joe came out one time to look at the pool and said he would see what he can do to replace all the cracked concrete and fix the skimmer, but did not seem to want to fix the pool leveling issue.

    May/June 2014: We had a few conversations with Joe, but then he stop returning our calls or coming out to do what he said he would do. The Lawyer sent him another letter and we are in the process of figuring out our next steps.


    - ALEESHA J.
  • F
    They would fix one leak and then there was another leak.  So it seemed to us that they set it up that every time they fixed one leak that there would be another leak.   We spent a lot of money and the hot tub was still not fixed.
    - Isiah E.
  • A
    THE SERVICE PERSONNEL WERE VERY RESPONSIVE AND PROFESSIONAL, ESPECIALLY THE FIELD MANAGER, BILL. IVE USED THEM FOR THE PAST 2 YEARS. LAST YEAR THEY REPLACE ALL OF THE POOL EQUIPMENT (FILTER, PUMP AND HEATER). THE SERVICE WAS EXCELLENT. THEY EVEN FOLLOWED UP WITH ME A WEEK LATER TO MAKE SURE I WAS COMFORTABLE WITH OPERATING THE NEW EQUIPMENT. THIS YEAR, HOWEVER, I HAD A MINOR PROBLEM WITH THE OFFICE PERSONNEL. I CALLED AN LEFT NUMEROUS MESSAGES AND THEY RARELY RETURNED MY CALLS. THE FIELD SERVICE PERSONNEL WERE GREAT. ONCE I SPOKE WITH THE FIELD PERSONNEL, THEY RETURNED MY CALLS WITHIN MINUTES. THEY MADE AN APPOINTMENT FOR THAT AFTERNOON AND COMPLETED THE WORK VERY QUICKLY. I WILL DEFINETLY USE THEM IN THE FUTURE.
    - NANCY W.
  • A
    unknown
    - Laura D.
  • F
    unknown
    - Don M.
  • A
    unknown
    - Edward D.
  • B
    The hot tub is working well now.
    - Isiah E.
  • A
    There isn't anything to say other than they had the fillter I needed and I bought it.
    - Bonnie D.
  • F
    unknown
    - ALEESHA J.
  • F
    Sent a request through angie's list for someone to call me regarding the heater for my pool needing repair. No one ever contacted me.
    - Nicholas K.
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Pool And Spa Cleaners in Northfield

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