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Lawn Care reviews in North Olmsted

  • D
    Carl Konyesni (owner) arrived to our house; was pleasant, listened to our needs, and devised a plan. We found Carl's estimate was reasonable for each component of the work, and he earned the bid. The spring clean-up and mulch work was excellent in nearly all regards... however, we had the expectation that there would be a deeper blowing across all areas of the lawn, not just in areas needing more obvious attention. When Carl returned to look over the work and discuss, he was immediately sarcastic and visibly annoyed that we had raised an issue as we walked to the backyard. Some days later, he and a co-worker arrived with backpack blowers and resolved our concern within 30 mins. HOWEVER, his snarky attitude persisted as he left the property. When he never called to schedule the 2nd part of the work, we tried to reach out. He never answered our phone calls to followup. Never responded to our Email. Dropped the project without even so much as the courtesy of advisement to the customer. Attitude and communication challenged.
    - Rick W.
  • F
    If you choose to use this company please get a written estimate! What he quotes is not what he bills. The quality of work is good but this happened in the Fall with us and again in Spring. Shame on us for using them again and not getting this in writing. You can imagine our surprise when there was an additional fee for $125.00 for shrub trimming. A job that was quoted first for $280.00 then $300.00 then again for $350 the day they arrived because he wanted to make sure there was enough Mulch. A Professional Company would know how much mulch to get. My husband was very specific and clear on what we needed. A final verbal quote totaling $350 turned into a final bill of $513.00. He wanted to split the shrub trimming bill and we said absolutely not! Wrote him a check for $350.00 and just received a registered letter to pay him $28.00 dollars to pay the taxes. He didn't say $350 and taxes. Good work but not worth the hassle. Putting a check in the mail today so he doesn't take us to small claim court. Just a nightmare.
    - Geraldine H.
  • F
    After speaking to the crew when we discovered they were out there, they assured us that they would not trim anything on our property. Not only did they come onto our property without our permission but they trimmed numerous branches that were unmistakably on ONLY our property and were ONLY growing in the direction of our property. The worst violation is the company trimming a substantial limb more than 25 feet in length in its entirety down to the trunk of the tree when only the last few feet of crossed over onto the neighbor's property. We contacted the company to discuss what happened and never received a call back.
    - Lori M.
  • A
    The staff was courteous and professional. The did an amazing job on making my yard look like the best yard on the street. I would hire them again. And definitely recommend them to anyone looking for a clean up or new patio or yard redone.
    - Deanna P.
  • D
    We were very happy with a previous experience with this company and decided to hire them again to work on our backyard. They came out to give an estimate and we discussed our concerns about the unevenness of our landscaping and how badly water pools after rain. The estimator stated they would level the low spots of the yard and install 3 dry wells in the back corner to aid in water drainage. We also had them quote us on removing a large section of gravel and installing a gravel border around our existing patio. The initial work was done in stages over the span of 3 days. Once completed all seemed to be well at first until we started noticing large deficits in the quality of work. A few days after installation we had our first big rain storm. The area of the dry wells filled with a large amount of water and did not drain for a couple of days. The area of gravel that was to be removed completely was only halfheartedly removed and there was still rocks all along the fence line. after several weeks only about half of the grass had grown in. In the new gravel area, no weed barrier had been put down so weeds and grass were growing up between the stones and looked awful. We contacted Mike about our concerns and he said that he came out and the dry well area was dry...but he didn't come out until days after the rain so of course the area was dry. He also said that he would come out to herbicide the gravel, remove the old gravel as contracted and overseed the yard. I am home during the day and was watching for them but never saw anyone come by. After several days we again contacted him. He stated that they had already come out to complete the work and overseed. We went out and inspected the yard and can see no new seed at all and gravel still remains all along the fence line. Once again we contacted Mike and asked that they come out again and that this time they please let us know when they have been here. It has now been several weeks and we have not heard back from anyone from our latest contact attempts nor has anyone been by to complete the work. The complete lack of communication has been infuriating. We've made several attempts to reach out and have Pro Cut come complete the work and have been completely disregarded. We are extremely disappointed. At this point we have taken matters into our own hands. We will not be hiring Pro Cut again nor recommending them to anyone. We paid for a completed yard and yet our yard looks worse than ever.
    - Erica V.
  • A
    Matt and his crew spent the afternoon weeding and edging our beds, trimming shrubs, applying preen and mulching. We are very satisfied with their work, and we want to hire them again to do our future spring clean-ups.
    - Kathy B.
  • A
    It went well. They were easily reachable and returned phone calls quickly. They came out soon after my initial call for a quote, and started the work the following week.  From start to finish it took about two weeks because of weather delays.  The property looks good and I have received several compliments from my neighbors.
    - Denise Q.
  • F

    Christian was great for awhile, until he stopped showing up after I gave him my last payment. He eventually stopped returning  my texts and calls.  I doubt I'll ever see my money again.  I know my lawn still isn't mulched. 


    - Faith K.
  • A

    They called me back immediately and were able to come right out. They called ahead of time and were careful with my bushes. They were very professional and courteous, on time, and everything  was great. Good service!

    - MARILYN B.
  • A
    • They finished in two days.  I thought they went well beyond what I was paying for.  These are hard working people who understand what I want.  I have used this company in the past and the quality is excellent so I would use them in the future.  When the worker was shoring up the brick wall I could hear what he was saying and knew that he had the experience to get the job done right.  Everything was to my complete satisfaction.

    - Lois Rae V.
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Lawn Care Services in North Olmsted

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