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Find Top-Rated North Olmsted Internet Service Providers

There are 1 top-rated internet service providers in your area and 331 to avoid.

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Internet Provider reviews in North Olmsted

Real People ~ Real Reviews ~ Real Results

  • I have internet, home phone and alarm system with them. I called to cancel the alarm system. The man on the phone sounded half asleep and would only talk about the reasons why I should not give up my internet. I continued to ask why we are discussing internet when I am called to disconnect the alarm system. He told me there would be a early termination fee for cancelling a year early which I understand but I am 14 month in so it is less than a year. I keep getting from him the standard line " I understand" and continued to tell me about why I shouldn't cancel my internet with a year still to go. I am not cancelling my internet which I have had much longer than 2 years now but my alarm system which is over a year into the contract by now. He just kept telling me all the benefits in joining Spectrum with my phone and internet and can give me both for $110.00 plus tax every month. First of all I am paying $70.00 a month after tax so why would I want to raise my bill that much? Everyone wants to lower their bill not raise it. Next, why would I want to switch to Spectrum when Spectrum bought our Time Warner which means I am with Spectrum. Time Warner is Spectrum and all Time Warner customers are now Spectrum customers. DUH! Well after about 20 minutes on the phone I never did get my alarm system cancelled but I did get an offer to up my monthly bill almost $50.00 a month. Great sales pitch there. This guy was so dumb he doesn't know the difference between internet and alarm system. If anyone is looking fro a new cable company, please don't go to spectrum.
    - Kelly M.
  • Very bad customer service from 3 AT & T staff! The woman operator told me she did not have this info and without my permission transferred me to the information operator.  As soon as that occurred, my account was charged for the call!  I tried to ask her if there would be a charge before she did that, but she ignored me and did an immediate transfer / left the line.  When I hung up and phoned back again to (another) AT & T operator (male this time), I was told, again, that he could not give me an answer to my question and didn't know what the charge would be caused by the first operator.  I asked to speak with his supervisor/  Her name was Chris.  She  started the call by arguing with me that she had no male operators on her team! (??) but then decided that he

    may have been from another office.  She then said I had to phone back in to information this time and get transferred back to here as she was current speaking on an emergency line, about which I know nothing!  I then asked how to get the charge for the information call placed by the AT &T operator removed from my account, and she told me again to re-call the information operator.  At this point she became abrupt and said she was ending the phone call, which she did-----just hung up after giving me her name and badge number curtly.  We had to call the business office this morning and now were told we need to contact them once again after we receive our bill!  A lot of trouble for something caused by their own staff.  All 3 staff were rude




    - Linda S.
  • I LOVE MY INTERNET SERVICE! IT IS VERY FAST, ALWAYS ONLINE & I AM VERY HAPPY WITH THE SERVICE THEY PROVIDE. THE OFFER EXCELLENT OVER-THE-PHONE TECH SUPPORT & I WAS NEVER ON HOLD FOR MORE THAN A COUPLE OF MINUTES. THEY SEND YOU THE DSL MODEM IN THE MAIL WITH A SELF-START KIT IF YOU CAN HOOK IT UP YOURSELF, OR YOU CAN OPT TO PAY $200 & HAVE THEM INSTALL IT FOR YOU. NO WAITING TIME AT ALL FOR DOWNLOADS! IT IS ABSOLUTELY INCREDIBLE.
    - Jeremy B.
  • See above explanation.
    - Linda S.
  • There was one little glitch with a mistake in the set up but it was fixed promptly and kindly!
    - Jill M.
  • They suck, but I am forced to use them because otherwise I'd have to get a dish and be paying for two or three separate bills.  As soon as Uverse comes into the area, I'm quitting Time Warner.
    - Robert S.
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Internet Service Providers in North Olmsted

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