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House Cleaning reviews in North Olmsted

  • A
    Susana Urrutia
    They were great! We had some scheduling changes and communication was really good between us via texting. Susana is so polite and personable. She had a whole team here to tackle my disaster of a house! We have a lot of clutter and a bathroom renovation construction job going on so this was not an easy job. They were so fast and efficient! I keep noticing little things that are so clean and I can't remember the last time the house looked this good. They were so thorough! And so friendly! We are DEFINITELY having Susana and her team continue to clean here every other week. Would recommend them in a heartbeat!
    - Kimberly G.
  • A
    They sent a team of three....they did a great job of cleaning with an attention to detail that impressed me. That's why I have decided to book them on a monthly basis. Cost is: $190.00 + 15.20 tax = $205.20
    - SHIRLEY Z.
  • A
    Susana Urrutia
    She showed up 15 minutes prior and was very professional when greeted. Susanna and her staff did an outstanding job. The services we requested came due to us selling our house and the final walk through was being conducted the day after the services were conducted. The soon to be home owners and our realtor were amazed with how clean the house was. They gave us credit but we ensured to give the credit to Susanna and her staff. Highly recommend her for anyone out there. I can assure you she will do a fantastic job.
    - eduardo h.
  • D
    The House Doctors
    This episode was disappointing at best. I hired a cleaning service to do things I am not physically able to do with my disabilities. What I don't like about Angie's List service is they take my payment first, before the contractor shows up. Sure, if they can't do the job they can turn it down and my money is refunded. But if they accept the job and then do it lousey, where am I? I spoke with owner prior to making appointment. I was assured this type of cleaning was not an extra charge item. I was also told on the phone that the ad was wrong, it was TWO (2) people for 3 hours. I offered my cleaning supplies (Lysol, Pine Sol, Comet cleanser, bleach) I also offered to presoak this mess with wet towels for a day before her arrival, to facilitate it's removal. She says no need. She wants to scrape it with the scraper I provide (and she almost took home with her in the end) She wants to use her Simple Green. OK In the back of my mind I'm thinking: if I have a basement covered in wet towels, and she turns down the job, well now I have to deal with all the wet towels. Owner tells me she has 6 dogs, so is accustomed to cleaning pet mess. In my mind that means she understands the concept of getting it all clean, and deodorized, otherwise the pet will return to that place over and over to poo again. Owner shows up alone for appointment with a list of explanations why her helper called off. I don't care, it's not my problem. Why did she not call to reschedule? 20/20 hindsight, I should have told her upon arrival either come back when your helper is with you, or work here for 6 hours yourself, or give me 3 hours of your time for 1/2 the original price. Otherwise it starts to smell a lot like "bait and switch". I try very hard not to micro manage people I hire. I do give very clear specific instruction what I want done, and i make suggestions as to how to accomplish that task in a time efficient manner. Then I walk away, let them work and check in to see the progress every 90 minutes or so. I think it is very unprofessional for a vendor to make small talk with a customer and start telling me all about your medical problems and operations. if you are not physically able to do the job, find another line of work. I started in my kitchen by showing her TWO (2) buckets of cat box scoopings that needed to go to the garbage can. Once they were empty she could use them in the basement to clean up that mess. I specifically said, "One is full so is very heavy. You can just slide it across the floor instead of picking it up." Thankfully I found out before she left for the day she had not taken it out and I insisted she do so. She claimed she didn't see it. Um 'scuse me, after I showed it to you? As we made our way down the basement steps i pointed out with my cane the cat mess on the steps that needs to be cleaned. Once down there I continued to point out areas the cats had pooped in, including under my bed and in the basement lav. I specifically said do not worry about cleaning the laundry area as they have not pooed there. I also said cleaning the basement toilet and offered my Comet cleanser. No she is going to use her stuff. After 90 mins I smell something orange and I'm told, come look. I'm told the orange is some sort of enzyme cleaner for pet mess. I find she has wasted a lot of time moving items out of my laundry area to clean the floor i told her not to do. She claims there was cat poo between the buckets and paint cans that had been stacked there. There is no way a cat will wedge it's butt into a tight space like that. They look for a place to dig a hole, and do their thing, then cover it. The floor is so soaking wet, light is reflecting off it. Worse yet, she moved the laundry room stuff to the cat box area, on top of the wet floor so it would take weeks to dry, not to mention mold and mildew. I insisted she move everything back to the laundry area and then gave her a work towel to dry the floor. She tried to throw away my towel. During the last hour I became the helper, in an effort to get the rugs vacuumed that i needed done so that I could wash them.. (it's a 2 person job). This person seems to have an aversion to vacuum cleaners. Although I offered the use of all 3 of mine, her first suggestion was to sweep these throw rugs with a broom. Seriously? She also insisted on sweeping the basement with a broom. After doing those rugs I was in a lot of pain and soaked in sweat; the scenario I was trying to avoid by paying money for a service. About 12 hours after she left I went back to the basement so I could see the floor better after some of the water had evaporated. I was greeted with a fresh pile of cat poo at the bottom of the steps. No surprise why. With the reflection gone from the excess water, it was obvious not all the poo was scrubbed off the floor. Sure, it smelled of orange, but the cats will still smell that poo and think it's a place to "go". the steps are not cleaned. a large area of dried poo by the bathroom is not clean. There is poo under my bed and in front of my shower. The toilet; well it looks as though it was wiped out with a dry rag. There are still black mold marks that could easily be scrubbed off with Comet and a sponge. Your perfumy foamy stuff isn't going to cut it. Disappointed in North Olmsted
    - Louann B.
  • A
    Cardinal Maids
    The cleaning went exactly as planned. I scheduled the cleaning for Wednesday at noon and the cleaners were there 10 min early. I ran out to do some errands and when I came back my house was exquisitely clean. Having one less thing to worry about makes my life that much easier.
    - Michael h.
  • A
    Here To Help
    Laura and team did a fantastic job. The house we purchased was, as the cleaners can attest, filthy. The job turned out to be far more labor intensive than both of us originally expected. Although this added to the hours needed to complete the cleaning, the added cost was reasonable. The team worked well into the night to give us a clean home to move in to. We have already recommended We Can Do It For U to our friends.
    - Zachary T.
  • A
    Cleaning For A Cause
    I was impressed with her work.  The bathroom looked great.  So did the kitchen floor and down the stairs.  I was recovering from a knee replacement and it was great to have all that work completed.  I have no complaints except that she did not know what the cause was that she was cleaning for.  She had just started to work the job.  I am sorry I do not remember her name.  I had the name of the person who was supposed to come written on my calendar but this was someone different.
  • A
    The House Doctors
    Kim went out of her way to schedule my cleaning for when I wanted it.  
    Kim arrived on time, brought all of her supplies, and got to work right away.  I don't think she stopped to rest at all in three hours- she worked tirelessly.   My house has not had a thorough cleaning before (so it needed cleaning), and Kim made the rooms look great.  Kim worked around all the stuff I still had on my kitchen counter with no hesitation.  
    Kim asked when she had questions, and was very cognizant of making sure I was happy with her work.  She made sure she completed what she could and did not try to run out of here when the three hours was up.
    I would have no second thoughts about hiring her again. She was polite and professional and I am extremely pleased with the experience I had.

    - Jeremy B.
  • A
    Downey Clean Carpet Cleaning
    He arrived right on time. He pre-treated, spot cleaned, scrubbed, then steamed/vacuumed all 4 rooms. The job took about 2 hours. He focused longer on some of the more noticeable stains. Overall I am happy with the outcome. I'll probably get another few years of life out of carpets that are already past their life expectancy.
    - John M.
  • A
    It went very well. They did a good job. I'll probably have them back out at some point. We were satisfied with them. They came in, got the job done and did what they were supposed to do. They were on time. The price was good. They took a long time to get out here. That was the only thing because I think they're just so busy. I would like to have gotten them a little sooner but unfortunately they were unavailable. Their availability is a little bit limited. That was the only thing that kind of held me back.
    - Linda B.
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Home Cleaning Services in North Olmsted

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