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Moving reviews in North Canton

  • A
    DELIVERED THE FURNITURE, DELIVERED WHAT THEY PROMISED! I found myself in a wonderful position-the house sold quickly-but now I had to move two houses in 12 days!!!!! I found Move It Now on a Google search of local movers. Gary, my contact person, assured me that the job could be done quickly and efficiently and that he would put as many men on the job as was needed. Christina, my office contact, was a pleasure to work with and was very knowledgeable. Believe it or not, Christina and Gary were able to schedule the move of the TWO homes for the following day! Not only did Gary deliver the furniture, he delivered on his promise. He sent two crews, 3 men to each home, and had everything done under time and under budget!! I want to thank Kyle, Tim, Kevin, Miso, Tray and Mike, the six men who tirelessly worked to make this move happen. All six of these men were kind, considerate, and were concerned every step of the way that they were making this an easy move for us-and they did. So much of the time, businesses ���talk the talk��� but they don���t ���walk the walk���. Move It Now does both!!!! Don���t hesitate to trust them with your move. The Chawla Family
    - kathi c.
  • A
    They did great. They were very professional and pleasant. Always happy to help and accommodate. And they did the job in less time than was estimated. I have not unpacked everything yet, but what I have unpacked has been undamaged and it is packed well enough I don���t think anything will be damaged. They were careful when moving furniture out of our old home and just as careful when moving into our new place. I would recommend them.
    - Beth W.
  • A
    This company is fantastic!!
    I called them on short notice and the were able to accommodate my schedule....even when my schedule changed!

    Austin and Levi arrived on time, were friendly, professional and great movers!
    I love this company and will definitely be using them in the future.
    Call this company for all your moving needs - you won't be disappointed!

    - Vicki S.
  • F
    We got so many quotations but since they were highly reviewed, we went with them.They came on time but I didn't expect them to take forever. I had the worst experience of my life but I did not know how to handle it so I did not report to anybody. Two guys came to help us move. They took more than the required 4 hours and the men were so unprofessional. They were smoking weed and smelled horrible. They did not work even though I kept looking at them. The worst part is that they broke a lot of our things. I was very scared because they were big. They came with a big truck and they moved the important things like the dressers and the trunk first, after which they told me that the truck was full. I couldn't believe them. When I went inside the truck, and nothing was organized. The space was misused. I had to move everything by myself afterwards. They said they were hungry and went out on a break. They spent more than one and a half hours. They charged me additional to cover 6 hours. I wouldn't recommend them to anyone.
    - Kuldeep M.
  • A
    Move It Now recently moved all furniture, etc. to our new home. This also included 3 pianos - one baby grand and 2 spinets which were located on the lower level of our old home and had to be brought up a full flight of steps! Needless to say, I was very concerned about all 3 pianos making it to our new home in good condition! Rob, Ryan, Levi and Austin showed up right on time. They were friendly, hardworking and professional! Everything made it to the new house in great shape and we could not have been more pleased! I would definitely recommend Move It Now!
    - Laurie H.
  • C
    Went ok.  Movers showed up on time but most wood furniture arrived at new house with dings and chips (dresser, dining room table, sideboard, office desk)  some large and some small.  They put a big mark in my hall way wall that I'll have to patch and repaint...this should have been avoided since they used the staircase that is narrow and has a curve going to the 2nd level and not the other set of stairs that are wide and straight like I instructed them to do.   A piece of my daughters crib is also missing and have not heard back from them if it has shown up or not. 
    Overall it was ok...I expect some minor damage but there was some major dents/scratches and the wall could have been completely avoided.
    - Lisa B.
  • B
    Everything appeared to go fine. Arrived a bit late but not a big deal. There were 4 guys and 2 trucks. Took about 9 hours. The guys worked hard and were pleasant throughout the day.
    Days later I found 2 issues. One large mirror was cracked and one antique highboy had some veneer chipped off on the side. They made a repair to the highboy which wasn't perfect but definitely adequate. The damage wasn't in a very obvious place.
    They took the mirror somewhere to see if it could be repaired which it couldn't. Since the mirror wasn't in perfect condition to begin with I accepted $90 from them and used it to purchase another mirror even though the cracked mirror cost my about $225 (Pottery Barn) many years ago.
    Since I accepted their service without the replacement insurance, I felt I had to take some responsibility for the damage. On the other hand, I had pointed out the highboy and mirror where of particular concern to me and I feel if they had taken greater care with those things, they would not have become damaged.
    Overall I'd have to say the did a good job. If I use them in the future, I would watch them like a hawk with delicate items.
    - Bonnie A.
  • A
    It went wonderful. They were absolutely five-star. They were all professional and courteous. I have absolutely no complaints. It was scheduled to be a day and a half but they did it in one. I could not say enough about them. I would strongly recommend them. The price was very fair.
    - Cherie M.
  • A
    These guys are always on time and will do anything you ask them to do without complaint or any negativity whatsoever. They are very nice. And when you are paying by the hour, you appreciate that they move fast, take no breaks, and  make the trip between the two houses quickly. 
    My furniture is very sturdy stuff so I have no idea how these guys would be with delicate antique furniture.  But if you told them exactly how you wanted the furniture handled, they would do it.  They did everything we asked them to do and did it with a smile.
    The first time we used these guys, I warned the dispacher ahead of time that the furniture they would be moving was heavy stuff. Plus on that move they were going to have to move tons of saws, large tool boxes, etc, from the garage.  We agreed ahead of time that they should use3 guys not 2, plus they sent a truck that had a lift on it for easy loading of the large heavy toolboxes and saws.  That allowed these guys to move all the stuff quickly, efficiently, and I know they were happier about the whole challenge our move gave them!!
    - Sally F.
  • D

    This did not go well and we're waiting for resolution. After interviewing several movers, we chose Leaders due to their availability on our preferred date and what seemed to be a reasonable estimate (although not the lowest). The day before the move, they called with a change: instead of packing one day and moving the next, both packing and moving would be done over two days. With no other option, we agreed.  The result was not good: the truck was too small for the move, the number of movers on the second day was inadequate, and they were rushed and careless.  Items in the garage  were not packed or moved at all, and we later had to pack and move them ourselves. A cherished piece of furniture was damaged and the repair has lowered its value considerably. Boxes were mislabeled and packing was disorganized. In addition, we have not received the full reimbursement fo the boxes we did not use or those we returned when the move was completed. This was Leaders Cleveland office; we filed a complaint with the BBB which has not yet been resolved, as Leaders will not agree to a date for arbitration.  Do not use this company.

    UPDATE

    We met with Leaders on 11-17-14 and have resolved the issues presented.













    - CYNTHIA B.
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Moving Companies in North Canton

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