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Chimney & Fireplace reviews in Newark

  • A
    Rescue Roofing & Siding
    Ken showed up on time for the quote, sent me the quote by the next day, and had me scheduled within a week. Once the work began everything went very smoothly and without issue. The crew were very friendly and polite and happy to answer all my questions. They got the work done in less time then originally quoted. The work they did turned out excellent. I would recommend and will use again if needed.
    - Michael E.
  • F
    Integrity Masonry
    Spoke to the guy by phone. He said it would be 2 weeks before he could get out to estimate. After more conversation he said that I seemed to have more then enough knowledge of what needed done that he could give me an approximate estimate without coming out. He asked that I send him some pictures then he would email me an estimate. About 15 minutes later I sent him approximately 10 or 12 detailed pictures. I waited a week and never heard from him so I text him again and asked where we stood with my estimate. Once again, absolutely no response. It's now been a few weeks and still haven't heard anything. It's sad that companies have so much business that they don't even want your business or at least tell you their not interested. This was a $6,000 - $7,000 job, so it's not like it wasn't worth it. Find someone else that will actually follow through.
    - Michael E.
  • F
    New Buck Chimney Sweeps
    They were extremely rude (the old guy), acted like it was MY fault because their scheduler did not relay the correct info about the job and the guys sent couldn't estimate masonry work, never followed through and actually gave me a quote, never heard from them again. This was approximately a $6,000 job that they walked away from not something like a simple chimney sweep. Horrible experience just like many other reviews.
    - Michael E.
  • A
    Kicking Ash Chimney Svc
    After the cleaning and inspection, Taylor recommended repairs to the crown and also waterproofing because water was getting into the chimney. He also recommended using creosote removing powder on the fire when we use the fireplace. We set up an appointment to do the additional work.
    - Elizabeth L.
  • F
    Holleywood Homes
    i paid him up front for the first installment. He was very responsive in getting out to the house for the bid. After i hired him and he received money he hardly ever showed up. Now we are months later and he tells me his business partner stole 9000 dollars i paid him. DO NOT HIRE THIS GUY. He is in major debt. The only thing he completed (with my help) was demo. He lied continually and made excuses and still is to this point. He calls me this am to tell me he is trying to get a 120,000 job so he has money to do some more work on my house that ive already paid HIM FOR! He lost the lock box key and left the house unlocked. lawsuit on its way.
    - david R.
  • A
    Rhino Chimney Service
    It was really professional with the scheduling and everything. The main chimney sweep and his assistant showed up right on time. They were prepared to work. They came in checked the interior, went up to the roof and checked the exterior. Turned out the chimney was a little more degraded. It's a prefabricated fireplace and is about 40 years old so its due for a repair. They went through the full inspection and everything. About a week later, sent me a quote for a replacement if we wanted to do that. All in all it was a very thorough job.
    - Brian E.
  • A
    Plant Masonry
    I called 3 different local brick masons to work on my deteriorating front steps that were 25 years old. The bricks were cracking and peeling and the grout was coming loose. 2 of the brick masons (Michael Kraner and AllPro Services) never had the courtesy to call me back. Jody texted me within 24 hours and came out to the house the following day. He surveyed the situation and gave me a quote to replace the steps. His son and crew started the project the very next day and finished in 2 days, even working in a light rain. Jody, his son, Jerry, and the other 2 crew members were very professional and did an outstanding job. Their main concern was that my wife and I were satisfied with the job. They did a great job of matching the brick to the house. Our front steps look tremendously better and you can tell they did a quality job. I was impressed with all the time they took to make sure everything was level and looked good. I would say that this is the best contractor I have ever worked with. We thought for the work they did, the price was very reasonable. We definitely would hire them again and highly recommend them.
    - ROBERT K.
  • A
    Colonial Chimney Sweeps
    I recently bought a 1960s home in Newark, and I wanted the chimney cleaned before I felt safe to use the wood burning fireplace this winter.  Lynn arrived on-time and was very professional.  He informed me that the flue liner is visibly cracked in two places at the very top of the chimney.  He explained, using pictures that he took of the cracks, that it was therefore not safe to use.  Lynn also took the time to explain my options with a broken liner and even took measurements of the fireplace which I was able to then use to purchase gas logs.   I look forward to having him install these new gas logs!
    It is worth noting that my home inspector did not see the cracks at the top of the chimney, and I highly recommend all new home buyers have a professional like Colonial Chimney Sweeps perform an inspection before using your fireplace.
    - Katie P.
  • F
    Aspen Fireplace & Patio Inc
    Aspen never showed up. The appointment was for 12:00-12:30. I called at 12:30 and they said the appointment was between 12:00-1:00 (not what I was told when the appt. was made). I waited until 1:03 and called again. This time I asked them to check with the person coming out. It turned out that the employee was stuck at another job with a gas leak and needed to reschedule. I understand that there's nothing they can do about an unplanned gas leak, but they might have called me the moment they knew they'd be late or had to cancel. I took a 1/2 day off of work for this which I cannot get back. I feel that the only reason I found out about the gas leak was because I called them, had I not called I'd still be waiting. I asked them to cancel everything and refund the $175 site evaluation fee. By the way, I found this fee to be quite high and it's not deducted from the work performed. They agreed to refund the money.
    As of 3/17/13 Aspen has still not refunded the $175 site evaluation fee to my credit card.
    - ANTON S.
  • F
    Hays Home Improvements
    Came out on Sat the 23rd looked at it said he could fix it and save me lots of money. Didn't have all he needed to look at it right then. He would come out the next week with another guy to help him. The next week was Thanksgiving, so I gave him another week. Tried to call him a few weeks later and the phone # he had given me and the one I got on your site said it was no longer a working #.
    - Ellen A.
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Chimney And Fireplace Contractors in Newark

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