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Pest Control reviews in New Philadelphia

  • F
    Bed Bug Burners
    I decided to use the provider since he uses heat. After the work was done, I got bite by something. I called and got no answer. The next day, I continued to call. I found out my friend was asked to cosign without me being asked anything about this. I am confused as to why they asked someone to cosign when I paid for the service. Now, the provider nor my friend will talk to me about what is going on. My friend informed me that the provider doesn't like me, which is why he asked my friend to cosign. I know how to take care of myself and am unsure why my friend was involved in my business and asked to cosign before I was made aware of this, as this was all done behind my back. He showed up the next day, ran in and ran out, without inspecting anything, he didn't go into the basement at all either. He would not even talk to me at all. Now I am wondering if they actually did any work  but they will not answer the phone. Now my friend is saying that if I continue to call him about this, he will call the police for harassment. I have no idea what is going on and am very upset.
    - Michele A.
  • F
    Expert Pest Management
    I paid them ahead of time. They came four times. They never got rid of the pest. I hear it in the early evening but they only came out during the day. I wanted him to go up in the attic, but he never did.
    - Beverly F.
  • F
    Alpha Ecological

    October 2010 we were informed by our neighbors who were looking after our home, that we had termites. Their pest control person looked at the problem and gave a quote. We went with Alpha as they had been performing our monthly service for the last four years and were the company we inherited when we purchased the home. I called Alpha , whose headquarters are in Oregon, and had them meet my neighbor to look at the situation.

    Greg Strawn, the termite specialist, looked at the situation and gave me the same dollar quote of $990. There was no paper work, no written quote or anything. All was verbal. We were still out of state and were taking his word for the solution. When we returned four weeks later, we found a sketch on the desk and the bill. When I questioned Greg about the work and asked him to come out to show what he had done, he refused and would only talk to me over the phone.

    When we came to Tucson this season September 15, we found termite tubes again in another part of the house. We called Alpha to discover that Greg Strawn's termite company had been bought out by Alpha, that Greg was no longer, and that Tucson had only ONE service tech, Anthony.

    Anthony came on 9/16/11 and yes Greg was gone. It was apparent from his notes that he had not secured the entire perimeter, had not sprayed all over and in fact may have done nothing. Anthony agreed that something was not right and that we again had termites less than 6 months after the first application

    I called the office to let them know what had transpired. They accused Anthony of saying too much and he quickly rescinded all that he had told me. On 10/18 he returns for the ���house inspection���.
    -Yes, the back had not been treated. No drilling by Greg.
    -Would not retreat the entire perimeter. Was taking Greg���s report as it was, even though we were not convinced hat he had done anything back in October.
    -Would not listen to my wife���s concerns abut partial drilling; one day and filling another. Stressed that his time was valuable and that his couldn���t fit it into his schedule. Strange, I thought he was here to service us, the customer.
    -Would not listen to my neighbor, who found the original problem, as to hole sizes stating that he was superior to every one else. The arrogance was too much.

    Now he wanted to retgurn on 10/26 to finish the job, and have more excuses. We cancelled his call and the company���s monthly service. If he is the only rep and the company in Oregon has no local office, then I don���t need him.
    - george E. B.
  • B
    Bed Bug Burners
    unknown
    - Suzanne R.
  • F
    Bed Bug Burners
    This guy big bully
    - jack n.
  • A
    Terminix - Middleburg Heights -Termite & Pest Control
    They were cheaper than the competition, and they come every three months. I haven't had any problems with them, or with the pests since they have been coming out.
    - Diana G.
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Pest Exterminators in New Philadelphia

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