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House Cleaning reviews in New Philadelphia

  • F
    MOLLY MAID

    It did not go as planned. ......

     I thought the time was different then they had down.    When I called them after I awoke today,  they did not even want to rearrange the time to clean, that was when the person I spoke too said that my house was to far away to go too. The owner did not want to drive that far for business. He lost an opportunity to expand in an area that really does not offer much for cleaning services !  Granted the communication error may of been on my part,  I may of misunderstood, but to not to want to rearrange the time and keep your business, I am not a business person, but that seems like a bad move on their part. 

     Today was to be their first cleaning, and it was to be a bit more of a charge, as they do deep cleaning the first time and then maintenance cleaning weekly after that ! Depending on size and time it took to clean the charge was to be between $150 to 200 today. I was fine with that price.  I have paid more from other services and was excited to get a good reputable cleaning service on board ! What they offer in cleaning and their price, was what I was looking for. WE do not live high on the hog, nor have a fancy house with expensive furniture, but I do want my home clean !!!  I do not have the time to clean with my work schedule and thought, I had found the right company , after having experienced several others, but again, I am very disappointed !!!!

    I travel for my job too, I am an RN on the road all afternoon into the night 5 to 6 days a week,  I do home health,  and travel farther then  Molly Maids would need to travel to come to my home once a week, more then once in a shift, I travel to my clients homes and facilities, I would never tell them that  they live to far from my business office or for me to drive to take care of them.  

    So I would be weary about hiring this company if you live a distance from them.  I live about 40-50 minutes, all freeway, from their office in Canton Ohio. The address listed above is an Akron Ohio address, but the Molly Maids I had contacted is in Canton Ohio.  Their customer service I give a  big  O too !!! As for their cleaning, well sorry I can not help you with that either, as they did not clean !!!!

    I am done with hiring cleaning services.  I am going to put an ad in the paper for a private regular person to come and clean!  I am sure a person who wants to work, will be more dependable then the cleaning services I have hired thus far!


    - Debbie A.
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Home Cleaning Services in New Philadelphia

Companies below are listed in alphabetical order.

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