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Locksmith reviews in New Franklin

  • A
    A-Tri-County Lock
    Jay was very professional and answered phone every time I called. Punctual and arrived when we discussed. Made recommendation on ways to better protect the house and was very knowledgeable. Would recommend and use again definitely.
    - Thomas W.
  • A
    A-Tri-County Lock
    Fast and thorough service.  I definitely feel safer in my home as a result of the technician checking both entry doors and pointing out where there were security issues and helping to resolve them.
    - Alissa E.
  • A
    I was totally locked out of my new house (it's a long story)---no keys, no garage door opener, no nuthin'! (Fortunately, I hadn't finished moving and could stay at my old place until I could get the lock work done because Jim doesn't do emergency calls.) I called Jim's office to make an appointment and Jill, who does the scheduling, tried to work me in but couldn't due to other jobs taking longer than expected. She told me that they would be open only three days that week due to the Thansgiving holiday. Since they're located close to my place and have an A rating I called back the following Monday and got an appointment for the next day. During the scheduling process, Jill gave me an estimate for the work I described to her but she made it clear that the price could change depending on what really needed to be done as opposed to what I thought needed to be done, but that it would be in the ballpark. (She said this much more nicely than I was able to word it just now. It made sense and I wasn't offended.) I was disappointed, though, that the senior citizen discount that was part of Jim's info on Angie's List was no longer in effect. Jill told me that they haven't raised their prices in a long time and that they had to discontinue the discount due to the economy; she told me that she would have the discount info removed from their listing. (She has done so.) Jill called me the morning of the appointment to tell me when to expect Jim, who was finishing up a job at Hale Farm and would be able to meet me at the time we had scheduled. Jim arrived on time for our appointment and introduced himself. That's another reason I decided to do business with this company: there are no subs. The owner himself shows up and does the work. Jim was quiet but friendly, and he didn't laugh at my predicament---thank goodness, because I sure felt like an idiot. He jimmied open my front doorknob and deadbolt, rekeyed them, and rekeyed three other doors (six more locks) so they now all open with the same key. While he was working, Jim willingly answered my questions about what he was doing and why (although I did try not to bother him too much). He even showed me what the tumblers look like inside one of my locks. I appreciated his patience and his willingness to explain things to me because I like to learn how things work, and my dad is no longer around to teach me. I checked all my new locks and keys before Jim left, and he adjusted one lock that wasn't working as smoothly for me as it had for him when he checked it. As Jim was getting ready to leave, he noticed a loose hinge on my front door. He went back to his truck, got a screwdriver, and tightened the hinge so that the door now opens and closes properly. What a nice extra touch! Jim got the work done in a little over an hour and he left no mess of any kind. The cost was about $15 over what I was expecting---not bad. The only reason that I rated him a B for price is that the senior discount is no longer in effect, but he may rate an A in that area---I really don't know how his prices compare because I didn't call anyone else. I would definitely recommend Jim and I will use him again. Update 12/10/10: I related my experience to a friend in our area who has had locksmith work done by someone else, and she assured me that Jim's prices are very reasonable.
    - PAULA I.
  • A
    A-Abra-Cadabra Lock Service
    The experience was good. They showed up on time and took care of any questions I had. I will never go anywhere else for a locksmith.
    - Bernard E.
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Locksmiths in New Franklin

Companies below are listed in alphabetical order.

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