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Repair & Maintenance reviews in New Carlisle

  • F
    Jacks was contracted by Costco to install a dishwasher at my mothers home. First they were supposed to be there on a Wednesday and when they hadn't shown, she called only to find out they were not coming and rescheduled for Friday. The guy who showed up had no clue what he was doing, and didn't even have the right tools to do the job. After FIVE hours he finally said it was done as best he could do it, and he left. She contacted Jacks and Jack himself told her he would call her over the weekend and straighten it out. Naturally he didn't call over the weekend, but finally called her on Monday. She said he was extremely rude to her. He even accused her of lying at one point. The "lie" was that she first told him there was a leak under the sink that wasn't there before, later in the conversation she said a "pipe" was leaking. He went on a tangent about "oh, now its a pipe that's leaking". First of all, what the **** else would it be? Secondly, she's a 72 year old woman, not a freakin plumber. So no, Jack is not on my list of people I would use for anything else. Fortunately Costco is having someone else come out to fix this horrible installation job.
    - David S.
  • A
    Tech identified issue after thorough examination and provided explicit explanation of what happened and the necessary fix. Motherboard was replaced due to malfunctioning resulting in problem. Would definitely hire these folks again for any appliance repair.
    - Cleo K.
  • A
    My son was given my father in law's rings after his grandfather passed away. I wanted to surprise my son and get them cleaned and polished up. When I took them into The Fixery and explained what I needed done and why, they took them and quickly cleaned both rings for me at no charge.
    I have often taken jewelry items into them for repair and have always been impressed. They are so nice to deal with and charge better prices than other jewerly stores.
    - Debra P.
  • A
    Mark and the service personnel were extremely professional. They only fixed what needed to be. I know it did not take over 3 hours total. Very satisfied customer, Barry
    - Barry S.
  • A
    Fine.
    - Steven C.
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Repairmen in New Carlisle

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